Category: | Used Car Dealer |
Address: | 6187 N Blackstone Ave, Fresno, CA 93710, USA |
Phone: | +1 559-446-2600 |
Site: | enterprisecarsales.com |
Rating: | 4.6 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Madison Ryan
We drove an hour away to come here and pick out our familys new car. Everyone was super nice when we got there and not too pushy which is something I really liked, however, after finding a car we loved, we went and began the paperwork. Mid-way through the paperwork, our salesman disappeared for over an hour with another customer who had already bought a car but wanted to test drive a different one! We have 2 rambunctious kids who get very stir crazy so you can only imagine what I was going through. After 2 hours my husband was fed up and I was a wreck. The lot was empty when we began paperwork and soon after there were 4 more customers in there with us. Problem is , we should have had priority since we were first but no, the guy seriously told us he had 3 other loans he was working on before he could get to ours. Why? Because they were easier! BS. Im disgraced by the service, I left and did not purchase a vehicle from here. A few hours after arriving home I got a phone call stating we needed to find a car within 21,000 (the car we wanted was 24) and asked if we wanted to come look for something else, keep in mind I drove LITERALLY an hour away to get here so no I will never go back again.If you dont have any issues with credit(mine is identity theft and student loans) or something like that go here. If you do, theyll treat you like a damn pariah.
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Harim Martinez
Service was great. Originally had reserved a small SUV, but after talking with my attendant Miguel took the time to ask about my weekend plans, he suggested I switch to a different vehicle. Turns out he was right, and my trip would have suffered otherwise. He was very helpful, and I updated him on how the trip went. The staff here is always friendly, and easy going. The only downside is the size of the property is too small for a rental place. It is difficult to get into with only one access on to a very busy street. The staff is always playing musical chairs to get cars to the maintenance shed, and check in/out. This ends up being frustrating for staff and customers alike. It would be nice to move to a bigger site in the same general area. Because of this annoyance, sometimes Ill go with another rental company. Only reason Im taking one star off.
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Jacqueline Mallouf
I prepared for the inevitable replacement of my 10 year old car by studying reviews and ratings of several logical possibilities. The Enterprise Rental agency suggested I might find it less intimidating to visit their car sales lot very close by. The sales staff knew everything (everything!) about each vehicle I considered. I did not make a decision that day but went back within a week to make a final selection. The paper work including trade-in, transfer of title, registration and loan papers (my credit union) were ready when I arrived to complete the process. The guarantee, certified inspection and car detailing were flawless. A terrific staff.
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Patrice Barile
Great Customer Service. Great Team! I bought a car from the team last Friday. They were extremely pleasant and helpful in every aspect. I noticed a chip in the windshield this week, contacted them, and within minutes had someone calling and ready to come replace it or fix it free of charge. I was cautious walking in, but now, I know I will be back in the future! Brian is an amazing salesman,(although it didnt take much selling for me to get the vehicle) and Shaun was great and very helpful with the finance and paperwork portion. All in all, great first-time car buying experience! I highly recommend going to them for your car buying needs!
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Cyndi Johnson
I had done my research to know which make and model I wanted. I was happy to find it at a rental company so that the price was a bit less daunting. When I called I spoke to Damon. He went to the specific car I wanted to check out the features I was curious about. He also arranged for me to use a rental car to come in to look at the car. The car came with a full tank and an exterior wash. I would have preferred that it also come with a good detailing inside since it used to be a rental but I put in that work after taking it home. New car smell without the new car price. So happy with this location and the people there.
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DONNA OGE
After getting into an auto accident, I was in need of a good car. After renting cars in the past from Enterprise, for vacations, and being very happy with each experience, there was no question about where I would purchase a vehicle. Although family and friends happily gave their opinions.....I did look at other options, but when it came time to buy-It was Enterprise! Again I am pleased with my choice! Thank you to BRIAN and MARK for making the process so easy and workable for me. I am very happy with my new car!!!!! Would do it again, without the accident of course! EXCELLENT GUYS, THANK YOU!!!!!!
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LaToya Shoals
The staff at the Enterprise car sales in Fresno, were awesome. Tisheena drove to my house to show my parents the vehicle I was interesting in buying. When I decided to buy the vehicle, she came and picked me up, and filled up the gas tank. My parents had recommended Enterprise because they had purchased their vehicle from there. They were happy with the service. My favorite part was when Mark gave me some chocolate, I was very excited, THANK YOU MARK!! Overall I had a great experience. Thank you Enterprise Car Sales Team.
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Mary Ellen Ortega
This location is convenient for me, the employees have always been friendly and courteous. The only thing that Im not happy with is that the cars are not very clean. It could be because cars are being returned as your waiting for them. Ive worked at a car rental place at the airport and our cars were left super clean. Sometimes a person has to wait over an hour for a car. I feel your rental should be ready and available at your reserved time.
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David Cantu
The sales staff was very courteous and helpful in our selection of a car. We identified the makes and models we were interested in and Andre kept in touch to let us know what models were in inventory. When we made our purchase, there were several models to chose from in our price range. The financing was simple and clear cut and we were driving home within two hours with our new car. A very pleasant experience - no high pressure sales tactics.
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Mario Jesse Contreras
First and for most I would definently like to thank my sales Rep Brian for his outstanding service at the Fresno,Ca Enterprise Location awesome customer service made me feel like at the end of my purchase i chose a great car car , Also I had my car washed and a full tank of gas before driving off which made me a very grateful and satisfied customer . Thank You Brian Very happy and will definitely be doing business again very soon.
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Kristina Anderson
Completely dissatisfied with my sale. I felt like they thought I was an easy target and took advantage of my situation. Hidden fees were tacked on as we were closing out the deal. THEN they gave me the car with a quarter of a tank of gas! Two months later, I have it in the shop for major repairs. Fortunately for me, I bought the extra warranty. I do not trust them and would not go through them again.