|Address:||3001 US-380, Cross Roads, TX 76227, USA|
|Working:||8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed|
I bought 4 tires and after 11k miles the front two had worn to such a point they had to be replaced. I only got a discount based on the tire warranty. Then 2 of my locking lug nuts fell off since they werent tightened right. Then after about 30k miles one of the remaining terribly made tires went flat and both were so worn they had to be replaced. After all this wasted time and money they would only offer 16$ off each tire and a complimentary "pressure monitor system rebuild" which is whats required to change the tire anyways (theyll always take this charge off). Its not about the money though its about the attitude of an employee that doesnt care from a company that doesnt care because they have all the business they need. Its what happens when theres a discount tire on every block. Go to a local tire shop where ppl act like humans and youll get in and out faster and for cheaper. Will never go to to a discount tire again
I always buy my tires from discount. I had a flat due to a nail a couple weeks ago, had my car towed to them the next morning, made an appointment and they fixed it for free and I was in and out in 25 mins. I had a blow out last night and had it towed to them after hours they had it fixed today and because I bought the tires from discount a couple months ago I only had to pay thirty bucks for a new one. Cant beat that. The guys here are super friendly and helpful.
We went in to get a tire replaced because we got a nail in the sidewall. We called when we were en route to verify that the website was correct and they did have the tire we wanted/needed. They held the tire for us until we got there. The best thing was the fact that it only took them about 45 start to finish to replace the bad tire, balance, and rotate. This was all without an appointment. Highly recommend the Discount Tire in Crossroads.
I went into this store and basically was not acknowledge by either is the salesman. They walked by me as if I was invisible. No other customers were there needing help. One of the managers even offered to carry out a little golf cart tire for a lady and left me standing there. Read a similar experience from another person like myself on here. I guess their partial to people of color. I left the store because no one ever came to help me.
Went to have my tires rotated, I asked the sales clerk to please put the front hubs back on my 4wd truck. Got home and realized they had forgotten the hubs also they supposedly checked the tire pressure as well. On the wasy home felt vehicle pulling to right side, on closer inspection front passenger side tire was visibly extremely low. Was disapointed, probably wont be back
Ive been there 2 times both times they were people waiting in front of me to be served who all we waited on promptly but both times I end up needing to leave because the desk workers to not acknowledge my presence or attempt to serve and both times I was the only black person in the room MF BS!!!
Every single time I go here they take care of me. They were super slammed and were pumping out cars left and right. Matt (the manager I think) explained to me that my tire couldnt be repaired and made me a deal on one new tire. They got the tire on in no time. Lifetime customer here.
First impression is great. We got flat tire late last night and were looking for the most affordable option for the moment. Im glad I called this place. Staff is very professional, place is very clean and packed with customers at 8:30am, that tells you something.
Staff was really friendly and took time to find out my needs.. I had to oder tires and express them here but the discount tire on loop 288 in Denton wanted to charge $75 but they only charged me $25 at this location and had it here a day sooner
I decided to stop by this morning because my tires air pressure were really low. The staff was incredible and had amazing customer service. Thank you Discount Tire-Crossroads for your kind and helpful service!
These guys are great. Service is always fantastic. I had a problem with some Michelin tires they sold me and was not satisfied. They changed them out with a new set of Yokohamas no questions asked.
150 miles from home, two bad tires, one place to go, Discount Tire. Tony and the crew took care of my problems within an hour and I was on my way! Great job! Great people! Than you so much!
Great customer service. Fixed puncture and found cut in another tire on my 96 year old aunts car. No charge. I will be back to buy tires here!
Female buyers beware! They will sell you tires and rims that you dont need, and wont make it right when they get caught. Shame on them.
Quick, friendly, knowledgeable and informative. Plus, the website ordering works great, no surprises and the right tires for the job.
Free tire repair started my appreciation, but the customer service put this location on the map! I recommend this Discount Tire Store!
Staff is always there to help, they dont pressure you and provide the correct information for you to make an informed decision.
I delt with the manager and I was very disappointed in his demeanor and how he acted at me. Everybody else was fantastic!
Very good location, always courteous, knowledgeable and prompt. Will not go anywhere else for tires/wheels or rotations.
If you live in Denton and need tires - this is the best place to get them if you want to get in and out quickly.
They alawys take care of me. Quick and easy. I have been getting tires there for at least 7 years now
Very great place. Good people, good service, and good environment. I will be coming here again.
Wrong point on google map, should be southeast corner of Moseley Rd. @ U.S. 380 Crossroads Tx.
Past closing time and those guys took me in and changed my flat!!! Thanks so much.
Nice people, great service, and the warrantee saved my butt
A Private User
Great Service, quick in and out and great location.
Knowledge, Friendly, and care about your safety.
Clean and the staff is friendly and helpful
Great customer service from Solomon today!
Great place to buy tires for your vehicles
Staff was rude didnt want help
Great team and attitudes.
Always GREAT service