MetroPCS Corporate Store

Related:	pawn shop taylor mi
Category:	Cell Phone Store
Address:	23013 Eureka Rd, Taylor, MI 48180, USA
Phone:	+1 877-289-6727
Site:	metropcs.com
Rating:	2.9
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–5PM

Location

Photos 4

Reviews 13

Theresa Marie

FIRST OFF, I WISH I CAN GIVE NO STARS!! THE FEW POSITIVE REVIEWS MUST BE STORE EMPLOYEES OR RELATIVES OF THEM.... Store Sucks! Bought a new phone last month, had issues from the begining. Brought my phone back to the store I bought from and was sent to this corportate store. Basically I got a BIG FU and sent out the door. They tried telling me I had to buy a new phone when my phone was just bought less than a month ago. The customer rep was snarky, talked down to me and literally refused to tell me her name (her badge was covered by her hair and clothing). I went back to the store I bought my phone from, (taylor on Northline and Beechdaly) Emilio was kind enough to replace my phone with the store demo phone for the time being until my phone can be fixed or replaced. I WILL NEVER STEP FOOT IN THIS CORPORATE STORE AGAIN... I HIGHLY RECOMMEND METROPCS CUSTOMERS IN THE DOWNRIVER AREA TO GO SEE EMILIO, HE GOES ABOVE AND BEYOND TO HELP HIS CUSTOMERS!!

MIC Moseley

@Theresa Marie. This sounds like my experience with a supervisor named MIKE. The sad part about my first trip to this Corporate Store is this was my first choice. I’ve purchased phones at this location before. After my last phones second insurance exchange, I explain to Mike that coming to this area was difficult. Mike explained how he didn’t care about my inconvenience. After I realized this convocation had escalated to far. Mr. Mike suggested he should call the police on me. Confused by his response, I offered to just purchase another NEW phone. Mike came from behind the counter to try escort me out. I suggested to his co workers that was a bad idea. MetroPCS thanks for my cellular experience. P.S. I purchased a different model phone a few weeks l later. All I ask Mike for was a phone that works. Thanks MIKE

Rochelle Norr

Workers need more training. Managers are clueless and I am shocked at how they made management. The worker we had had no clue what she was doing. Messed up 3 times causing us to drive back up there twice. Pricing for everything is quite a bit more because it is a corporate store. A case I bought for $15 was $35 at the corp.store and they were the EXACT same!

Zane Yount

Friendliness and hospitality is kinda blah. Had warranty claim on my phone which itd take 3 days for new one to be shipped "expect 3day for it to be in" I gave it 4. I tried calling for most of the day and no answer so I just showed.....no replacement still

Charlene Rosati

We got in and out in record time. Mike waited on us, and solved our problem within seconds, and explained things clearly. Id recommend this store to anyone. Loved our experience.

Steven Uhrin

Everytime I call there is no answer ...They are rude also I believe this location needs a make over of new employees

Shorty

No one answers the phone on the direct line. Any time that Ive tried calling. Frustrating.

Vanessa Walker

I paid my bill and it never processes correctly when I pay at this location

Jason Michael

The staff here are kinda rude. Customer is always wrong here.

Crystal Embry

They are way over priced on their phones

Mike Procissi

Cricket is way better