Category: | Pet Supply Store |
Address: | 3695 Murrell Rd #101, Rockledge, FL 32955, USA |
Phone: | +1 321-639-4300 |
Site: | mypetpros.com |
Rating: | 4.2 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
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Jeremy Wall
I finally figured out why I never came back to this store after my first visit. It only took me 20 minutes of waiting in line to ask a simple question because all of the other employees were too busy admiring a dog that another person brought into the store. Once I finally reached the cashier I asked a question and received a rude answer. Almost as if I was suppose to know the answer myself. The old guy behind the counter was very rude. I decided to purchase the item and when I went to hand him my card, in a rude voice he said "has to be $5 or more to use your card". Oh so you dont want my money? No problem. I left the item there and walked out. Support small businesses? Nope! If you want to treat paying customers like this then I hope you fail. If you open a business understand that there are fees you have to pay when people use cards... Deal with it! Its part of owning a business. I was able to buy my "less than $5 item" down the street at a big box store with my card and awesome customer service. This place doesnt even deserve a star but Google makes you put at least one no matter how terrible you are.
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Amee Rech
I recently went back to this store after being absent from it for years. WOW! What a difference! This is THE place to go on the east coast for QUALITY (including raw) dog, cat and small animal food and supplies! PetPros carry, at a comparable price, a food I could only find online a few short months ago. If they dont have what youre looking for? They will get it. I find their IMPRESSIVE amount of stock, as well as diversity in products OUTSTANDING. Its nice to have a local non-big-box-store that also has my pets best interest in mind - a rare find! A WELL-KEPT store with GRADE A products, that Im happy to support. PetPros also offers multiple customer loyalty programs that result FREE FOOD or DOLLARS OFF! BONUS!!! Try them; there is no possible way you will disagree with how great this store is.=^..^=
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A Private User
Ive purchased bird, dog and reptile feed from here before. The first time I bought bird seeds from her were for my parrot... I found maggots in there. Unfortunately I didnt realize this until I got home. I thought maybe it was just a fluke, but the second time I went, I was purchasing a dry fruit mix for my parrot and to put it politely, I had trouble dispensing the mix into the bag because the mix was very dry, and crusty from sitting there for so long. It came out in clumps and inside the bag were little insects and moths. Truly disgusting... Im boycotting this store once and for all. The store overall does not appear very clean. They need a lot of improvements...
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The Colonel
This is one of the best small pet stores in the area. Very knowledgeable owner and staff. They carry nothing but the best foods and treats for your pet. Store is always clean and well organized. Pet Pros has some great "Frequent Buyer" programs as well. They do not sell live animals and are great supporters of all adoption programs. Stop in and check out the store. You will be pleasantly surprised.
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Viki Atkinson
Pet Pros is the BEST pet store around - hands down! If youre looking for quality food & treats for your pets, then Pet Pros is the place to go. Janet and the entire Pet Pros team are very knowledgeable, friendly, honest, and care very much about your pets health and happiness! Your friend has a friend in Pet Pros. <3
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Claudia Mallette
The owner and staff are extremely knowledgeable about their product and always so helpful. They carry only the best products because the health of your pets matter to them. I recommend them with confidence!!
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Mai Finney
This place doesnt sell aquarium stuff. Has a great selection for dogs, only a small corner for the bare basic cat necessities and only a small selection of cat food. Disappointing if youre not a dog owner.
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Kacy M.
Ive always walked in and out super fast with what I want. They have a lot of items you cant get at big box stores. Gal that works there is very friendly. Ill be back whenever my cat needs Pure Vita food.
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Miranda Givens
Awesome service every time I come in. The groomers are amazing and do an awesome job. They are amazing and friendly. The best service and pet shop around. SUPPORT SMALL BUSINESSES! :-)
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Janet Monaco
Absolutely awesome!! Great staff with much knowledge! Best dog and cat food in Brevard County sold here!! Plenty of stock and what they dont have they will gladly order!!
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Deborah Gann
I took my yorkie to get groomed and he came back clean cut and soft. They also have a great selection of grain free dog food and are very knowledgeable.
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Eddie Pasos
Friendly staff and up to date with the products sold. The groomer is very knowledgeable and does a great job.
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Amy B
They are great! They give kind and personal service, and they carry a wide range of healthy food and treats.
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Mardie Jane
Seemed clean and owner was nice but they had no freshwater fish or supplies which is what we needed.
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April G
Knowledgeable and friendly staff, from the counter to the grooming department.
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Stephen Norman
Great selection, knowledgeable staff , and friendly service .... 5 star
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Katwalk Tweety
Great and helpful staff with a talented groomer.
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Rick Murray
Always very helpful. Great selection
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E H Thiers
Personal service great prices
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Dulce Chavac
Horrible customer services.
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John Thiers
Great Personal service
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Patty Click
Nice store close by
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Traci Griffin
Great service!