Goldsmith Jewelry Shoppe

Category:	Jeweler
Address:	1212 Lee Rd, Orlando, FL 32810, USA
Phone:	+1 407-297-8000
Site:	goldsmithjewelry.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–4PM Closed

Location

Photos 88

Reviews 14

Octavia Foster

I brought my fossil watch in to have the battery replaced, the cashier (blond woman), was very pleasant and was much obliged to help. She took a couple of pictures of my watch and sent me on my way. I went back the next day to retrieve my watch, it was bagged, I paid and was out the door. When I made it home I opened the bag to set the calender and much to my surprise the watch band was broken in 2 different places. I called the store immediately and was told to return so they could fix it. I returned to the store was greeted by a woman, I explained to her the situation, and showed her the watch. She said she would have to get the store manager to assist me. I said ok, and I wait a couple of minutes. The store manager comes out and begins to look over my watch and band, I explain to him that the band wasnt in the same condition in which I dropped off the watch. He looked at it skeptically, and responded he didnt know what kind of condition the watch came in because "we dont take pictures of simple work such as batteries". I told him I witnessed to cashier take the pictures the day prior. He said ok, Ill pull up the pictures. Of course when he pulls up the pictures, he isnt able to enlarge them and begins saying, we dont touch the band in the process of changing the battery and then proceeds to remove the back of the watch. I asked if his "highly skilled" repairman was able to do the same? He then began to insult me "what do you want me to do, its a $20 watch, this watch has been sitting foe over 2 years..." The manager or owner, whoever he is... is a capital D-BAG! Hes an arrogant pompous prick and never understood it was never about $15 I spent on a battery but INTEGRITY. This guy is full of himself and the way he treats his customer complaints is appalling!!!

Jim Cain

Like many guys, I am too busy to respond to reviews but this place blew us away. We are very impressed with our entire experience, starting with the shop layout and the very knowledgable and friendly salesmen, he gave us 100% of his attention and yet privacy. We never felt steered or rushed. We felt like we were very special, shopping in a real jewelers shop, unlike a mall or department store. The on-site jeweler we worked with was very meticulous, its Art and its personal with him. After the sale, the manager (Mr. Robinson), confirmed his commitment to exceeding our expectations and for our total satisfaction. A very nice touch we thought were his parting words for a prayer for us having a very long, happy, and prosperous marriage. He hoped we would keep in touch. For real! Mr. Robinson.

Martha Mori

My Husband and I got our engagement and wedding rings at Goldsmith Jewelry Shop. They made the ring of my dreams and I LOVE the quality of work. We were so impressed, we also purchased our wedding party gifts here. The product line and designs are great and weve made a few different purchases over the years and each time weve gone in, weve had a great experience. Its like having a jewelry consultant, someone who can show you different pieced based off of the occasion, price range and type of jewelry. Its also nice to be able to have your jewelry cleaned onsite while browsing for the next piece. :)

A Private User

I asked for an engraving in my ring to say "forever" in lower case letters. instead, they wrote the words "LOWER CASE FOREVER" inside my ring. No joke. And the guy behind the counter, David, just laughed about it. They also said they could write it in script, but when I mentioned it AFTER the engraving, they told me their machine wasnt even capable of script font, OR LOWER CASE LETTERING! Everything I asked for was completely messed up, Ill never go there again.

Kathryn McBride

I won a white gold & ruby necklace in a Magic 107.7 contest for Valentines Day called "Show Me Your Valentine". I was immediately impressed with the Customer Service shown even while they were closing. They were very accommodating & friendly. I am so grateful for such a beautiful piece. I absolutely LOVE it!!!! Their jewelry collection is extensive & the presentation is impeccable. Thank You Goldsmith. I will definitely come back here for any jewelery needs. :)

Glenda Ellis

I LOVE all of my jewelry from Goldsmith Jewelry Shoppe! The service is excellent! My husband and I take full advantage of the "wish list" for ladies! My wedding ring, anniversary ring, and Mothers ring bring great joy each time I see them on my hands. Not only is the jewelry precious it is a legacy I am passing on to my grandchildren. THANK YOU Goldsmith Jewelry Shoppe! Glenda Ellis

Crystal & Arturo Martinez

We had been every where looking for a wedding band for my husband. He wanted something different and unique and every place we checked had the same styles. This place was the winner! Rita helped us from the start and was amazing! She made suggestions and was very patience as we browsed. He finally found the ring he wanted here and it is stunning! Definitely recommend Goldsmith!

Cary Beck

GS&J made my wedding bands and I cant talk enough about how great Rita was in the design process and pointing out what style of setting would compliment my engagement ring the best. When I finally picked my wedding bands up the workmanship is just beautiful. I get compliments all of the time. All of the employees are friendly and they make some great chocolate chip cookies.

Keith Finnerty

Fantastic is the Best way to describe our Experience! We had Custom Rings made and could not have been more impressed with the knowledge and expertise through out the process. From the Start til complete satisfaction David Bradell was trustworthy informative and understanding. Questions and problems were handled with professionalism. Highly recommended !

Melk Morales

I went everywhere looking for an engagement ring and this guys were the only one that offered me excellent quality, plenty range of options and a friendly and honest service. From picking the diamond to the day I picked it up they were super helpful and always there when I had questions or doubts. I highly recommend this guys to everybody. DM

Sharon Bruneau

I have been a client of Goldsmith Jewelry Shoppe for 20+ years. I would not think of going anywhere else. The clients services are excellent, they do unique custom work and it always a pleasurable experience when I go to the store. Beautiful products, great customer service and attention to detail makes them #1.

Angela Marcum

David and Rita have been my jeweler for 15 years now. They have always given me a fair price on all my custom jewelry. They even made and designed with the help of my husband my one of a kind wedding ring. All my jewelry from them is custom. Will never go to anyone else for jewelry. They are the best!!!!

Chad Dehner

Goldsmith is awesome. Mary helped me design a replica of a family ring that was stolen when our house was broken into. I was included in all of the design work, and the ring turned out perfect!! When my wife saw it for the first time, she thought is was the original. I highly recommend Mary and her team.

Patti Smedley

I would highly recommend Goldsmith Jewelry. After searching for the right pink stone for my engagement ring from another company for months, Goldsmith was able to get the right one in a few weeks! Really satisfied with the outcome & they have excellent service.