Office Depot

Category:	Office Supply Store
Address:	5500 W Sample Rd B, Margate, FL 33073, USA
Phone:	+1 954-975-4665
Site:	officedepot.com
Rating:	3.8
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 47

Reviews 40

K. Mitch

I had a very unpleasant visit at this Office Depot location. On Sunday, I walked into Office Depot a few minutes prior to the store closing. Being courteous of the time, I asked an associate to take me to the .10 cents composition notebooks that were displayed in the circular that I picked up as I walked into the store. Due to the large amount of notebooks I intended to purchase I figured that it would be best for me to return the following day, and asked the gentleman who led me to the books if the sale would still be present the following day. His answer was, "yes". Therefore, I returned the following day. However, once I walked over to the area there was a price increase. Confused as to why the price was different I walked over to the associate who helped me the day before. His name is Wally. First, Wally pretended that he did not assist me the night before and acted extremely clueless to the situation. Afterwards, I asked to speak to a manager in which he responded in such a nasty manner and informed me that he was the manager. The ENTIRE time that I was expressing my concerns, he was walking away from me. He then went on to tell me that I "dont remember the right day you came in," implying that I was in the store on another night. When I informed him that it was the night before, he seemed more interested in arguing with me about the day. He was lacked professionalism throughout the entire conversation. I asked for the store number and left out. I was not upset about not being able to purchase the notebooks at the price that I was told it would be. I am an educator. Extra notebooks on hand are always pleasant, however, the extra notebooks are not a necessity. I was very upset because at no time during the conversation did he apologize as the manager for the inconvenience and clear lack of knowledge of the associate, that he claimed not be. I was upset because of how rude he was a leader in his store, and how I was treated as a customer. Surprisingly, it gets worse. When I called to retrieve the name and number to the stores district manager, I was forwarded to Wally. Wally then told me that he was the one I was speaking to in the store and he was not allowed to give me that information. Which I was informed is a lie by a corporate associate. He then continued to tell me that the stores head manager "wont do anything about it". There is an extreme lack of professionalism and leadership in this store. If the store is being led by associates who cannot meet the need to properly serve the customers, I can only imagine the issues that customers are met with when assistance is needed for items, both small and large, that have been purchased at that store.

Chrissy Smith

While the store is nice the Printing dept is horrendous. The staff has no idea what customer service means. I waited in line 20+ minutes to order business printing. At no time was i or any of the other customers waiting in line addressed!. They have 3 young ladies working there who should be employed elsewhere. I left without placing an order. If its that hard to place an order imagine how hard it would be to get printing order right!! Management is obviously clueless to let this behavior go on.

Deborah Malone

Looked up hours on Google. It said the store was open until 10pm went there at 9:20pm to find the store was closed. Hours on the door said closed at 9pm. This is not good for people who have little time to waste. Having them come to a closed store since you can not post your hours correctly online everyone uses the Internet.

Christi Bothe

Update your damn hours on Google!!!! I looked up what time you closed today and it said 8pm. I arrived at 6:15pm to a closed store with different hours on the window, and now do not have what I need for a class tomorrow. Not diligent business practices!

Tatiana Love

The customer service wasnt all that great. Maybe because of it being busy. They still could of been more friendly. I just appreciate the cashier that checked me out for my faxes. She was a short brunette woman, I believe she was a manager.

2ha nguyen

Bright and inviting store layout and design with helpful staff. As of early September, they no longer accept UPS packages, but they now accept USPS and FedEx packages. Copying and printing services can use some streamining.

BILLIE AUNEDDU

Never do an order online because they never receive it or never finish it you end up calling to check on it or go in and have to email all over and wait just a bunch of kids. Horrible

Daniel Diaz

Super helpful staff in a totally re designed store. I was able to order and pay for my purchase in the isle. The item can delivered to my home in 2 days. No delivery charge.

A Private User

Kathy and Trish helped me in the printing services section on two separate occasions - FANTASTIC SERVICE!! Ill be back - they were each so helpful.

Mercy Yardley

Ive used this location about 5 times. Each time was to print something. And each time it took a minimum of 20 minutes for some one to even address me

eva F

Went in to get a print done they are fast but they had a big line which took almost 2o mins to have the page that I needed printed.

Renata Castro Alves

My staff and I always use services from Office Depot. They are fast, reliable and fairly priced. Watch out for online coupons!

Teeny Laroche

Normally I dont write reviews for any store, this Office Depot is the worst the staff have no idea what is customer service.

daryll Gavaz

Convenient location got all needed for that school and office supplies. Staff are helpfull and friendly

Miguel Navarro

15 to 20 minutes wait every time to print. Ridiculous. 4 associates standing behind and not helping.

Pablo Marrero

They just renewed the whole store and it is now brand new. They also updated the product selection

Rafael Saldamando

This Office Depot has been fully renovated. It is the nice one very clean knowledgeable staff.

amos saint fleur

Wow love the new store design. Beautiful. The staffs are friendly and very helpful

mike rizza

Can be a little short staffed. And print center is always busy

venecia mckinney

Print & Copy section is EXTREMELY SLOW. THEY NEED MORE HELP

cleon williams

Alecia the best she help multiple consumers and there needs

manuel thomas

After Renovation. Many good items no longer available

juhBrian Barthowlomewski

Awesome customer service great product selection.

Fi Fi

Phone rings without an answer...all the time!!!!

Jonathan Rivas

Printing and Posting Department very helpful

Anthony Provenzano

Terrible! waited an hour to fax five pages

BILL MASTERS

Love the prices and that they have it ALL.

Ara Karakuzu

organized clean helpfully assoiates

El Mero Mero

Clean, fast and knowledgeable staff.

MR B

The remodeled place looks great.

kevin hall

Very efficient print service

Don Williams

I like the new store layout

Yan c

Great customer service.

OLGA ETIENNE

Great customer service.

ernst masseant

Best price ever

Damian Bazzano

Good attendants

Zachery Powell

Friendly staff

M Thomas

Fast and easy

Edson Evaristo Silva

Nice place

Tina Miller

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