Ashley HomeStore

Category:	Furniture Store
Address:	15451 Sheridan Street, Davie, FL 33331, USA
Phone:	+1 954-434-7747
Site:	ashleyfurniturehomestore.com
Rating:	4.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 80

Reviews 9

OSCAR CASTANEDA

Happy Easter Worst experience ever, please consider using a different furniture store! No one actually helps you. They paint rainbows and fairy tales at the showroom, but their delivery/logistics team is horrible. Dropped a brand new piece of furniture at our home with the middle piece broken. I had to chase on foot the truck out in the street while the guys were laughing. Asked them to rectified the mistake, and make note of the piece so it can be replace. He got in the truck and left. Called everyone, customer service, the store, the delivery guys... and guess what! They want us to sit in our investment until they figure it what to do. They wants us to keep the broken pieces un definitive! So pretty much here, we will charge a delivery fee for the worst experience of your life, take your money, and pretty much tell you to go screw your self. Because it is so difficult to call the delivery person to order them to pick up the faulty piece, and schedule at the earliest convenience to the customer the new piece that they are paying for! Like seriously?? What a nerve! So much for exciting and new furniture !!! Like whos the boss? How come no one is being held accountable or stepping up to the plate? Hiding behind websites and 1800 numbers. I didnt see you asking me for all this when it was time to pay for the furniture! #dontbuyashley #bullies #thumbsdown #ahleyfurnituresucks

Des Mar

We hadnt even walked through the door and we were already being eagerly catered to. A Mr. Brice took care of us and i was very happy with him because i could see that he was both knowledgeable and experienced. It felt like he was genuinely interested in making sure we were happy with our selection. We found just the right furniture and Mr. Brice was able to set up everything up for us with free delivery in a jiffy. We have a rocket for a baby so we got the stain protection plan for three years as well as the wear & tear protection plan. He thoroughly explained both protection plans and i would highly recommend it for anyone with a family or active life style. Its probably one of the most fair, generous, and comprehensive protection plans Ive ever heard of for furniture. Ashleys home furniture store is a fine store with great service and i will definitely advise anyone looking for furniture to check it out. My wife and i are very happy with our decision and we will return. THANK YOU !

Jessica Trujillo

I have had a pretty awful experience with this store and Ashley Furniture in general. Its been over a month that I purchase a sofa, and I still havent received it. They have cancelled my delivery two times because the sofa is on backorder, and the third time, their extremely unprofessional delivery person called me that they were on the way TWO AND A HALF HOURS after their latest promised delivery time, and gave attitude when I said I wouldnt be home because it was too late, and Im not accepting a delivery when its pitch black outside and I cant inspect the sofa well. I can understand the sofa being on backorder once, but to do this twice unapologetically without offering any kind of solution is very bad customer service, especially when Im spending one thousand dollars on a sofa. I would probably rather sit on the floor at this point than continue to do business with this terrible company.

Dawn Howell

I went to Ashley furniture in davie just to look around and see what kind of mattresses they had . Of course got lost on way ;) called for directions and spoke with a miss kasey and the rest is history ! I ended up buying a couch , mirror , vase and you know it a Queen size bed ! The customer service was outstanding !!!!! Kasey did not leave my side , answered all of my questions brought me ice water when I said I was hot !!! I was treated like a queen myself . I highly recommend this store and ask for kasey trust me she is amazing and went above and beyond my expectations. Thank you for amazing customer service and support

Sarang Nanavati

We went in looking for a entertainment unit and did not expect to buy anything else. We are also picky about our choices and did not expect to find that as well. But we were pleasantly surprised. We were helped by Melissa and she was very patient and guided us through their entire store. She also answered all the questions we had. The inventory at Ashley Furniture, Davie is amazing and at reasonable prices. We ended up buying way more than we expected. Melissa also made sure to ship things out asap. We were very happy with our experience and it will be our #1 place to visit if we need any furniture or home decor.

John Dilling

We came into Ashley last month to buy a mattress and left with several other pieces of furniture at a great value! Donald Douze helped us picked the right pieces and recommended some other options that left us with a wonderful deal. Donald helped arrange the delivery and made the whole experience very pleasant. Ive shopped at other furniture stores where the sales agents were pushy, and I left without looking much further. Ashley on Sheridan was a completely different experience. I would definitely shop there again and would recommend it to anyone looking for furniture or household items!

Tara Mora

Bryce was an exceptional sales rep. Right from the moment we walked in the front door he was patient with us and assertive. He is extremely knowledgeable and worked so hard to give us all the options Ashley had to offer. He is very passionate about his work and Ashley furniture! He is extremely knowledgeable with EVERYTHING in the store. He even went above and beyond to help us visual the rooms with our own home with all the calculation adjustments as well. He was kind and considerate of our toddler and a overall top rated BEST sales rep that we have EVER met!

Angel Dency

I was greeted at the door by Adriana Diamond and after finding out why I was at their store she allowed me the time to look at all the items I wanted to and returnd to me three times. I was finally ready to get some pricing and at this time she had another guest that was interested in buying items so she asked the assistant manager Franson Augusta to help me with some pricing on a few items. Franson answered all my questions and made me feel like a valuable guest in his store. I would totally recommend anyone to stop in and see these two wonderful people.

Jeanette Martinez

If you are looking for a great sales experience please go see Jeff Williams at the Davie location. Hands down the best customer service I have received in a long time. We purchased a piece for our dinning room about a month ago with Jeff. So when we were looking for bedroom furniture we knew we wanted Jeff to be our salesperson again. He is super knowledgeable and listens to your wants and needs. I highly recommend him. My husband and I were impressed with his professionalism as well as his personality. Great experience he will always get our business.