Diamond Motor Sports Inc

Reviews 5

VI

Victor Victorious

Fake 5 star reviews probably put there by the staff themselves which is why they all sound like commercial promos. Everyone in state knows Diamond motorsports has highly overpriced inventory for both new and used bikes. One visit to their website will tell you that. They lie to you about deals they can get just to get you into the store then try to overcharge you for whatever bike they previously quoted you at a lower price. They also inflate financing APRs just to get kick backs theyll give you a Tier 3 rate if you have Tier 1 scoring so be forewarned especially if you decide use Honda Financing where they let the dealer choose the rate. If they can they WILL take advantage of you as Ive heard more than enough of their bs on the times I went there to purchase a bike but was turned away by how they try to take advantage of you with their lies. All the bike dealerships in DE have pros and cons but this one is mostly cons. I come to my conclusions of this place after coming in multiple times to shop here and walking away for the reasons I mentioned above. This is NOT a place Id tell anyone to purchase a bike from. Browse their bikes but look elsewhere to actually purchase it because chances are you wont get the best deal from them. To give you an idea these guys wanted me to pay full MSRP plus their markup and fees on a 2013 left over in the middle of winter. They were trying to get me to pay 2014 prices on an old bike that is already an out of date model as the bike had been updated for 2014. Does that sound like a dealer looking out for your best interests? If youre looking for deals you wont find them here unless you enjoy being parted from money you could save. If not for the fact this wasnt the only dealer in lower Delaware that carried multiple brands they wouldnt be in business at all. Out of state is the best way to honestly shop for a deal on a bike and get a good price on one. If you want to be taken advantage of and bsd I suggest to buy a bike at Diamond Motorsports.

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CH

Chris Dunbar

So far, not a great first experience with DMS. Ordered parts for my 94 Ninja on a Tuesday, was told they would be in on Friday. Called late Friday afternoon because I had not heard from them, and was told that they were busy all day and that my parts might be there, but they have not had a chance to go through everything. Stopped in on Saturday afternoon because I was in the area and was told my parts "might be in on Tuesday or Wednesday" If you tell me my parts will be in on a particular day, I expect them to be there. If you are not sure when they will be in, please just give a time frame instead of an exact day. Prices are not unreasonable, but found parts online from a OEM dealer, and even with shipping, cheaper online. I truly hope all future dealings are better than my first. Will gladly change my review and rating if and when my experience with DMS improves. 6/16/16..... still waiting. Got a call on Tuesday 6/14 letting me know that my clutch cable and collar were on back order, after waiting a week from the order date (6/7/14). Was told they could have the cable by the end of the week, but the collar had to be ordered from Kawasaki and it would be another 2 weeks before it came in. Why did it take so long to tell me that parts were back ordered? They should have known the same day or the next day. Why was I not told about this when I called on Friday and stopped in on Saturday? Not even sure that I want to get my parts from here anymore. Seriously considering just ordering parts online. I want to shop local and support local business, but it is starting to look as if I am wasting my time trying. This was my first time ordering parts and dealing with this establishment, and it seems as if it will also be my last. Customer service is non existent unless you make some form of large purchase. Rediculous

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CA

CA B

First off, this dealership is very dishonest, it shows in one of the reviews here which was done by one of their employees (Charlie Szvitich), I know Google does not allow it, I will write to them after I’m done with this review….. I purchased my bike used, first they explained to me that if my credit score was over 740, which it was, that I would get a low interest rate of 5.5%, but when I purchased it the rate was 10.99%, the interest was almost double. The bike was supposed to be detailed, but I received it not cleaned and with broken a broken mirror, later I found out that not even the oil change was done from when they purchased it from the previews owner, I’m paying a different dealer to make sure the bike is safe to ride. They said that it was fully inspected, but obviously it was not, because later I found out that they don’t have any certified mechanics, the so call mechanics never step foot in a school before, they won’t even replace my broken mirror. I had a bad experience and I don’t recommend this dealership at all, they are arrogant, unprofessional, and do not care about their customers at all. I asked them to shred all my personal information as I don’t trust them at all and they have not, I’m working on having a site survey by a professional and a credit company to make sure they don’t use anyone’s personal information, I just don’t trust them at all…. This is my first post, but I will continue to post on other sites to make sure everyone knows about my bad experience.

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DA

David Kavaky

Magnificent Purchase Experience... My daughter Ashley and I had a Magnificent Purchase Experience when bought two motorcycles; a 2015 Kawasaki Ninja 650 for Ashley (24 Oct 2015) and a 2016 Yamaha FZ 09 for myself (25 Oct 2015) from Charlie Szvitich. Ashley and I met Charlie approximately seven (7) months ago when we were interested in a father/daughter activity; riding motorcycles. Charlie gave us a Grand Tour of Diamond Motor Sports, treating us as if we were his "Only Customers;" even knowing we were not purchasing bike(s) that day. Charlie emphasized safety and suggested that Ashley and I take the Motorcycle Safety Foundation (MSF) Beginner Riding Course; in which we did (Great Course). A few months after taking the MSF Course, we met Charlie off and on for over a month looking at different motorcycles; eventually selected the two motorcycles. What I admire about Charlie is his energetic personality, his in-depth knowledge about all the bikes/inventory, and most importantly his non-used car salesman approach. Charlie answered all our questions; provided us the necessary information for us to make a well informed decision. Charlie, along w/a Team of Diamond Motor Sport Experts, ensured the safe lowering modification of Ashley’s 2015 Kawasaki Ninja 650 (she’s short). Ashley and I have had several opportunities to ride together….; Awesome. Enough said ! Thank You Charlie Szvitich and Team Diamond Motor Sports - "The Best Motorcycle Dealership in Delaware." Dave

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CO

Cole Charnock

Simple snorkel & radiator relocator installation job. They odered the wrong parts for the snorkel-hey thats no big deal-had to wait another week. When they call to touch base I ask for itemized summary of the bill because it had went up from the agreement. They added a case of oil...never said the word oil. Then I come to pick the machine up and the bill is $100 more than the WRITTEN BOTTOM DOLLAR PRICE circled on the receipt-(had to show them). Their justification was siezed nuts they had to cut and remove for radiator installation. Argued with them...they took "$45 off" gee thanks? Paid and left for the two hour ride home. Today-put the machine through some wet terrain and the belt slipped so the machine was temporarily immobilized. Checked the problem out....they didnt even tighten the ring that secured the hose from the snorkel to the belt housing, could slide it up and down the entire hose. Went to Diamond on a good reference from a friend but will absolutely never darken that door again. Ill take the bridge toll and busy traffic of cycle city in Newport News before them to touch my Can Am again.

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