Category: | Motor Scooter Dealer |
Address: | 737 Downingtown Pike, West Chester, PA 19380, USA |
Phone: | +1 610-430-2050 |
Site: | westchestercycle.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–4PM Closed |
DR
Dr Cannon
Mike works the front desk, and from the moment I called, he came off as really personable, kind and professional. I came in for a simple oil change on a 2015 Yamaha R3. I left with a $90 bill (AFTER a... generous... 20% discount). I was charged an hour of labor because "the oil filter was on too tight". Perhaps that was the case, but needless to say, I was not expecting to pay 2-3x the cost of any other oil change Id ever had before, on my car or bike. As I was leaving, I noticed my oil light continued to flash. When I mentioned it, the mechanic fixed it (with the assistance of a helpful YouTube video :/) and I went about my day. I have full confidence that these guys know their way around motorcycles... todays experience simply made me wonder if that knowledge extends to newer models. Let me be clear, in no way am I bashing this business or intentionally deterring anyone from going here for work. I am simply sharing my experience. Given an older model bike, I wouldnt hesitate to return for repeat business (hence why I rated them as average, all things considered).
MA
Matthew Wood
Just took advantage of the warm weather to get new tires, battery, etc. Under new ownership. John is still there as the more than capable mechanic. Mike handles the business. It looks like a good marriage. Mike was personable and attentive. Work was completed extremely fast. My powder coated rims survived the tire change to my relief. Communication was excellent. Everything was above board. It was a different experience than I had across town. Im pulling for these guys and will definitely use them moving forward.
KE
Keem Lee
Purchased my first motorcycle here. The owner Mike was very helpful and had a wealth of knowledge. He didnt hesitate to answer any of my questions regarding bike maintenance and safety. I also met the shop mechanic John who works on the bikes. He went over my bike with me several times and made sure I was comfortable with everything before I made my purchase. Overall Im very satisfied. Mike and John are down to earth guys, Ill definitely return for all my bike needs and will recommend others.
WI
william fair
Have an older BMW rt1100, It was getting new brakes pads at another bike shop on rte 30 in Frazier When they were testingleeding it the front brake line burst. They wanted an outrageous labor charge to do repair using a line kit that I had to find and order for it. Well no thanks, called Chester Cycle, they picked it up and fixed it at 13 of what other shop wanted. Will bring it to them for all future service. John "knows his stuff" , they have a well deserved good reputation.
J
J Irving
I cant thank these guys enough for going above and beyond to help me get the parts I NEEDED for my bike with a price match for almost all parts. Double and triple checked my bike even before ordering parts for it (and next day at that!!). They arent specialists on my euro sport bike in particular but seem to know their way around any bike, plus they beat the hassle and prices of a dealership 100%. I would recommend any friends and family to bring their cycles here.
KE
Kevin Branin
I have given John a few jobs on my VFR. Basics like tires up to a rear rotor swap. I gave him a part i had gotten on ebay. Turns out it wasnt the rotor for the ABS model. He ordered the one i need… but the wrong one came, he called me, told me what happened, and got the right one rushed out. Very fair and honest guy… oh and he knows his stuff too.
MI
Mike Kranik
Very dismissive, seems to have a lot of knowledge, didnt help me one bit. sold me a master link for a motorcycle chain that was not even close to what I needed and said its cool I see people doing way more dangerous stuff all the time. Thought about it and decided 10 bux is way cheaper of a lesson than breaking the chain and crashing my bike.
DA
Daniel Thomas
Just got a battery and spark plugs from here. Great prices too. Fantastic group of guys. Very fast parts ordering and courteous service. This was my first time there and Im looking forward to getting all my parts from them for my new bike build. 1977 CB750F Super sport
RI
Ria Revenaugh
These guys are great. The owners are right there. The mechanics really know their stuff. They try to give you the best deal they can. Very helpful. Its a little hard to get up the drive way and into the lot but worth it. I never take my bike anywhere else.
JE
Jeff Tolbert
John is the man! High quality work, reasonable prices, timely service. He recently did some upgrades on my bike and I couldnt be happier with how it turned out. He is super easy to deal with on top of that. I wont be taking my bike anywhere else.
NI
Nick minott
These guys are awesome, and really know what they are talking about. They saved me from the side of the road, and got my bike running with a quick diagnosis and electrical repair. No BS, fair prices and great service!
TO
Tony Antonaccio
Ive been here a couple of times so far. The staff are knowledgeable and very friendly, and the prices for service are very reasonable. I hope these guys stick around for a long time, because theyve got the right idea.
JO
Joseph Cranbourne
These people are the best. ALWAYS Fair and Honest. I am so glad they are in Chester County. They picked up my motorcycle, fixed it and it was ready in two days. Thank you.
A
A Private User
Great Shop! They have easily the best prices around and they also do th best work. I am tired of all the huge dealerships ripping you off. Will be back soon!
NI
Nick Lahren
John and his crew are great. No bs and more than fair prices. Even when working on my MV Agusta. Ill be using and recommending these guys for a long time.
ST
Stephen Fresta
These guys are trustworthy and they do fine work. Prices are fair, and John really knows his motorcycles. Beats the dealer for most work by a long shot.
TJ
tjbcraft
Shame on me for always waiting until the last minute to do bike maintenance! These guys have saved me a few times with service and parts. Thanks.
DE
Derek McMillan
John and his crew know their stuff. Like others said, its a no BS shop and they have cheaper prices than all the dealers around the area.
MA
matt karmilowicz
Super fast, very friendly, and best of all fair. I dropped my bike off for inspection and they accommodated a very quick turn around.
DR
drn8383fuse
John and his team are great. West Chester Cycle is the best shop around. They do great work at a fair price.
KA
KAET Z
Professional, knowledgeable, and amazing rates. I go to these guys for all troubles with my bike.
MI
Mike Maclasky
Very friendly staff. Honest repairs. Great prices. I would definitely recommend!
BR
bruce kahn
These guys are just the real deal. Good prices and great service.
JO
john hearn
Fast service. Knowledgeable staff. Great experience. Thanks Mike.
CH
Chas Rothera
Great work. They are helpful and hard working. Quick service.
CH
Charles Kosmin
Awesome service! Only shop with helmets over size XL!
MI
Mitch R
Great Indy Shop!! Fair pricing and great Work