Ducati San Antonio

Related:	wild west harley
Category:	Ducati Dealer
Address:	12066 Starcrest Dr #110, San Antonio, TX 78247, USA
Phone:	+1 210-403-2100
Site:	ducatisanantonio.com
Rating:	4.3
Working:	Closed 10:30AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–6PM Closed

Location

Photos 71

Reviews 23

Brad Cummings

It took over 2 months to get my bike from them. They changed tires, fluids, battery, clutch plates, and chain. I asked for a inspection and it was never done. Once I got home I found that the brake light did not work nor did the license plate light. They have poor customer service and I would not recommend them to anyone. I went to a different shop to get the brake light fixed and when the shop owner called to get the pet they had no idea what he was talking about. Luckily Ducati of Austin did. I called and got the run around and was even lied to. I had to speak with someone from the business department to get any answers. I would recommend driving to Austin or any other shop before coming here. They over charge and take way to long to get anything done. I have never done business here until now and I will never go back. Not worth the waste of time or money when I get the bike back and its not 100% fixed and still have to take it to a different shop.

Kelsey Casey

Great atmosphere, impressive inventory, and an experienced and capable staff who are there to make sure you find the bike you love and will help keep it running just the way you like it. These guys jumped through hoops for me from a trade in to test rides to the purchase of my new 1199 panigale s, and when the battery had problems right after I took it home, they arranged a bike transport all the way from Corpus back to San Antonio and then personally delivered it back to my house within days just to make sure that everything was perfect. Whether youre looking for a new bike, Ducati gear, over-the-phone mechanical advice, or specialized servicing, this is defintely the place to go in South Texas. I know Ill be back!

Kev in

I purchased my MV Agusta F4 from Ducati San Antonio. While I live a considerable distance away, John was very helpful to make the sales process as easy as possible. I chose to have the bike shipped, which went smoothly and was surprisingly quick. He immediately rectified minor concerns with the bike upon inspection, and was very reasonable throughout the entire purchase process. I would highly recommend Ducati San Antonio for your next motorcycle purchase. Thanks John.

Edgar Muñoz

All started good with Rick helping me out. Then I sat down with this guy (which I cant recall his name) to go over the numbers, and everything went downhill from there. The guy was pretending to be a seller while forgetting to provide good customer service. The guy was leaning back talking down to me and acting like he was doing me a favor instead of providing a good product and service. Definitely will not go back if employees cant take the customer seriously.

Richard Burns

The passion and knowledge for everything on two wheels lives here! The owner, sales and service staff are top notch and now that the showroom has been renovated the inventory, accessories, and apparel can be put on display as intended. I feel that this dealership represents the city, the brand(s) and the motorcycle community as it should be. A big thank you as an MV Agusta owner! Its worth stopping by to see motorcycles at their finest.

Jorge Sanchez

Went to check it out,Inventory is great,people friendly,very professional,they have the personal touch to make you feel comfortable and at ease,since they are Family own, they have attention to detail in regards to service your motorcycle as well as customer needs to make your visit an unforgettable experience.For those who want to buy World Top Class Brand Name Motorcycles,and receive fast great Service,this is your place to go to.Do it.

Alfredo Moreno

From the moment I walked in D’Moto Rick made the experience a great one. I came in with the intent of purchasing a motorcycle and the way they treated me as a customer was superb. Not only did they go above and beyond to get me the best deal financially and on my trade in, but they even stayed after hours to get everything knocked out. I would gladly recommend this dealership for your Ducati needs.

Isaiah Alley

Sales staff was nice and I very much appreciate how much they worked with me to have my bike shipped to them but the service was bad. they over charged me 80$ for my initial service stating it took longer then expected. Its a fluid and filter change it shouldnt have any surprises, so in the end I was charged 80$ to wait longer for my bike. I wont be recommending service done here.

Jesua Ugalde

Great Place. Staff is extremely helpful and down to earth. I have had my Diavel for over a year, and Ducati San Antonio is the only place I would take it. The staff is very knowledgeable and willing to make things right on the spot. Prices are reasonable, and maintenance is done promptly without the need for an appointment.

Jaime Diaz

I have to Stop by Ducati San Antonio on my way to Miami coming from San Jose, Costa Rica, with 22,500 Miles it was time !!! Thanks to Carlos Braga and Luis for their attention and assistance. Also great to met Ignacio Montes, and share with him some jokes. If you are near the area do STOP BY !!!! Ducati San Antonio. Jaime Diaz

Leo Salinas

Why is it so hard to find motorcycle boot inventory in San Antonio? I dunno, but at Ducati San Antonio, I had a lot of options to choose from. Outstanding. Not to mention the expert help. Ill be coming back to this store. And Ill spread the word about them, too.

Ryan Johnson

Incredible customer service and great service department. Love these guys! They know what they are doing and really support you after the sale, unlike other dealerships who act entirely different after they get your money

William Watkins

Great guys. Took my 1976 CB400F here to get inspected and all the staff was great. Though the tech did almost drop my bike because he forgot to put it in neutral.

MotoMetrix

Great service bought myself a 2017 Ktm 250sx-f with a good price I would go to this place if you are looking for Ducati or Ktm etc...

Denaill

Really great people. My husband would live here if he could... -_- Definite must for any Ducati needs.

A Private User

Sales department was helpful and offered a good deal on a trade for a new bike. A family run business.

Agustin Martinez

Excellent service. Very attentive and they went out of their way to accommodate for service issues.

brandon lassen

Super nice people, excellent bike selection, and just a pleasure to visit. What a great place.

Jorge Peña

Friendly shop. Very reasonable prices on parts and riding gear. Centrally located.