| Category: | Pet Supply Store |
| Address: | 205 Ken Pratt Blvd #280, Longmont, CO 80501, USA |
| Phone: | +1 720-652-4642 |
| Site: | stores.petco.com |
| Rating: | 3.9 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Jennifer Wolfe
I recently expanded my family to include a ferret. I was assured he had a completely clean bill of health. My poor fur baby has ear mites. Hes been home less than a month so it is doubtful he somehow picked them up here. When I called to see how to go about getting his vet bill taken care of, since its well within the health guarantee time frame, I was told the only way to utilize it would be to return him. They would see to his medical care and then put him back up for sale. I would have the option of being contacted so I could try to buy him back before someone else did. Ridiculous. Hes part of our family, not a couch cushion with a torn seam! They should be more clear that that is their policy because I figured they would simply pay the vet bill or at least recommend and pay for some ear drops to clear up a very minor medical condition. It was very disappointing to have them act as though it wasnt a big deal to just return him and hopefully buy him back later. I always thought they saw animals more as family members than just pets. Clearly I was wrong.
KA
Kathryn Clinch
Of the pet friendly stores I have been to I would not recommend going to the location in Longmont, CO. The grooming service is horrible. First, I got a kitten a few months ago and went there to get his nails trim and very unfriendly service. Called before on what I need to bring in and said nothing just him... a mistake on their end. Went there and had to go back home twice to get everything I needed. Then, the lady was rude and made us wait more time. I like to give a place another shot. Again, a mistake.. Called over six times to try to get an appointment and always we are busy and cannot help you because we are too busy and only do them in the weekday hours 9-4. So, please go else where and never to this location.
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Shelly Druzbicki
Appointment for grooming rescheduled by petco then on the way there received phone call that we were late and had to reschedule. Appointment was for 230 and 215 the call came in. The male worker called my husband a liar and that petco does not reschedule appointments and that our appointment was for 2. The email we printed off said 230. Wont be going back for the grooming, or purchasing food for my fur babies, or purchasing anything from them again. Will support a different company with my business.
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Eduardo Ruiz
The animals are kept in awful conditions. Two Crested geckos caged together, the smaller of the two showing signs of stress. One of the iguanas was missing a 4th of its tail, housed with 3 other animals. The ferrets had feces in their food. The staff is rude, they lounge around and become upset when you ask them for help. You would think with all that lounging around, they would at the very least maintain the animals in a better state if they wont be spending that time offering costumer service.
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Mary Anne
Came here recently to fill up on kitty litter and the So Phresh cat litter bin was pretty much empty. Patrick saw what I was going for and offered to open up a new bag of the litter so that I could fill my pail. He then came directly to the cash registers to help relieve the small line that was building. Great service! This place is my go to for animal supplies as they carry my favorite brands of food and have an assortment of inexpensive toys.
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Lily M.
Nice experience because I could use Android Pay to checkout and it worked seamlessly. Cute birds and ferrets, and I found the pet supplies I needed really quickly. It was a little depressing because there were a lot of dead fish in the tanks so it made me a little wary to buy fish there.
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Lucy Furr
Staff is friendly and helpful. They have a decent selection of small animal supplies, which I cant say for other places in town, but still it could be better. Not a bad place though, I imagine if you have cats or dogs you will be well satisfied with this place.
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Ryan Hall
The staff has always been helpful and though the prices are a bit steep theyre the same that youll see at any speciality pet store (petsmart etc.) Their grooming is among the best that Ive seen and much less expensive while being more available.
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Sky Dillon
Their staff is friendly but the care for their reptiles is just horrible. Their leopard geckos are over crowded and the crested geckos dont have a proper cage to live in. They also dont have the right crested gecko diet available.
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John Thieme
I have both cats and dogs and find this Petco to be a good local shop for their needs. I have found the staff helpful including when Ive needed to make returns or have other problems that needed a human interaction to sort out.
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Dagan Rose
I love that they have a wide range of animal food choices. The place is always very clean with a friendly staff and knowledgeable about the items that they carry. Huge fan of this business.
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Ashton Mitchell
I can really only speak to their saltwater and dry goods. But in the past few months the saltwater tanks have gotten phenomenally better. They also always are having good sales on dog food.
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Courtney Boyd
I took my puppy to the grooming department and they took such wonderful care of him. He was happy to go in and happy to come out. And he smelled amazing!
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Van Perry
Helped me select a nutritious dog food that nearly eliminated the smell of the feces. Always friendly staff. Reasonable prices.
YO
Yoelvis Pedraza
By far the best Petco I have seen!! They carry more than the one at Boulder. Much larger. I truly do recomend this Petco.
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Elise Kimball
Lots of stock. Like with most chain places the prices very from affordable to expensive depending on the products.
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Rob Germundson
We have our two dogs groomed at Petco. They know the dogs, take care of them, and do a really great job.
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Brooke Skye
prices are a little steep at least for the items I was looking but at least they price matched one time
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Dave Ferrey
Nice selection, reasonable prices. I purchased a really nice pouch to hold treats for my dog
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Savio Areza
We love it here at Petco, all the bird supplies we can get for our little parakeet.
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Josh Strong
Good selection of fresh water fish...staff could be a little more friendly though
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Brandon Van Egmond
Good choice for a corporate pet store. They carry salt water fish as well.
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Linda Gonzales
I like petco it gives coupons for health & vitality raw Dog feed !!!!!!
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Amy Clinton
Just your average Petco. Staff isnt always the happiest it seems.
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Pam Hannon
It took quite a while to get helped in the fish department
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Alejandro Calderon
Good place and good people you have all you need
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Sean Magley
Its not very busy so you have alot to choose from
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Sarah Fedorchak
Great place to get things you need for your pet!
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Doug F
Great selection prices and the best trainers!
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SpringJenise
Love the options and help from the staff
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Chezz Glam
Good selection, good service, pricey.
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David Moscow
Great products, great grooming staff.
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Paul Campbell
Amazing selection and friendly folks
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Shawn Hogue
A good place to shop for yor pets!!
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Tammie Johnson
Great cloths for my little Shorkie
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Rocky Bascom
Understaffed, but otherwise good
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Dan Groves
Helpful staff, little pricey
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Mandy Gallagher
Worst customer service ever!
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sally Jo
Good selection of cat food.
CH
Chris Pence
Friendly and helpful staff.
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Tom Owens
High prices - Well stocked
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john greig
helpful staff
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kathi welshans
Only 1 cashier
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Tim Mikeljack
No complains
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Adrian Jiron