PetSmart

Category:	Pet Supply Store
Address:	8440 S Kipling Pkwy, Littleton, CO 80127, USA
Phone:	+1 720-922-8335
Site:	petsmart.com
Rating:	3.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 90

Reviews 19

Casey Lauer

Outrageous... We have a very loved animal that has had several auto-immune issues that weve gotten through until this one that effects the mouth, it stopped eating and has been in tremendous pain without steroids. After 2 years of hope and doing what the vet said, no luck. We finally decide to let it go peacefully and they guilt tripped my lady for a 4 grand surgery with little to no chance that it would fix the issue according to the greater masses of the animal vet community and was told they cant let it pass peacefully if there is a treatment for it. Insane, no compassion for a hurting animal and no comprehension of a lower income working family that cant afford the treatment with such a poor success rate. Please, consider visiting another clinic for your animals, this is the third time my girl has come home hysterical from their treatment over sensitive case issues handle in an extremely unprofessional manner. They will never get my business again and better pray the girl doesnt resend the order for me to not convey my feeling to their clinic staff including the rude as hell receptionist lady. Youve been warned.......

A Private User

A few months ago I took my dog to this location to get groomed and they cut her ear. They took her to the vet and I came home to get greeted by a little hybrid dog / lamp shade. Thinking it was a one time thing, when time came to get her groomed again, I took her back. They cut her again, this time on her hip. They took her to their vet again who said it wasnt a problem. They told me that I could buy some ointment to help her out, if I wanted. Later, at home, I noticed a second cut on the top of her head. I called the manager and during the conversation he said that I had no prior history at that petsmart.

Rebeccca Gray

We bought a parakeet and toys from them they helped us out and even clipped the birds wings but they just werent as helpful as the girl we met at the petco and I understand it was close to closing so I can understand not wanting to take that extra time but it just seemed like they just wanted to get us out and in our way, they did ask if we needed any help with the bird but was just very faked and forced and they cared more about leaving on time and not the well being of a animal we were taking home

A Private User

Amazing customer service. I will tell everyone that this is the Petsmart location to visit. Very knowledgeable staff and eager to assist. I was helped by a manager in picking out the right fish and tank for my childs first fish tank and he was able to prevent us from making rookie mistakes.

Bodie Medley

Boo. the manager who helped me with a return on an expensive tank was a condescending jerk to me through the whole process. She possessed about as much personality and customer service ability as one of the lizards they sell. Ill stick with the other location nearby.

Kris Plaven

Awful customer service, rude, unhelpful, dont care if youve been a long term customer. Other local Petsmart are much more accommodating with servicing, pricing, & honoring coupons.

Amy Conary

Yeah, dont ever goto this petsmart if you care about animals or want customer assistance. Worthless managers (the cashiers arent at fault)

Rich Koblischke

Our go-to place for pet supplies and food. Prices are decent. Staff seem to avoid customer contact as much as possible.

Betty Barbee

Very uninformed associates, management doesnt care and you see them hanging out in the front office.

Rick Mathis

Excellent service and care of my 120 pound Service Animal. For several years now.

stephanie hogan

This location has great customer service! Ariel is the nicest!

Danny Prien

Always made me and my boy tedy feel like we are kings.