Phillips Auto

Category:	Used Car Dealer
Address:	1220 West Coast Hwy, Newport Beach, CA 92663, USA
Phone:	+1 949-574-7777
Site:	phillipsauto.com
Rating:	4.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–6PM 10AM–5PM

Location

Photos 89

Reviews 14

Leo P

Just purchased a vehicle from Phillips. I was an out of state buyer and they picked me up at the airport and did not blink about doing so. I test drove the vehicle and they actually had the associate drop us off at a restaurant down the street. Theresa, the sales manager, was great to work with. Whereas they do not negotiate a lot, but they do have a little room to wiggle. After driving the vehicle I pointed out a few things that could be "cleaned up" on the car and Theresa was 100% accommodating even though it was a used car. The other thing I really liked about this dealership was the fact they do not hit you with a bunch of ridiculous fees. Very reasonable and legitimate! I will certainly purchase from this dealer again and would not hesitate at all to refer a friend. Just wanted to add - I received a call the day before the vehicle was supposed to ship and the sales manager mentioned that someone noticed an oil leak. So, rather than shipping the car (was sold as-is) with the oil leak they are taking care of the repair at their expense. Are you kidding me - a used car dealer with integrity and that does the right thing - this is amazing. I am absolutely shocked and will tell everyone I know about how great of an experience this has been. 5 stars and more for Phillips. This owner should be proud to be taking care of customers in this manner. Thank you!

john m

Your buyer, Morgan, called me Sunday and after several phone calls offered to purchase my 2014 911 Carrera. He confirmed the price and that he would drive to Riverside with a check. I agreed to price and the arrangement, cancelling my delivery of the car to Carmax. I had clearly advertised the car indicating that I had an offer from Carmax and was taking the car there if there was no other offer. Morgan confirmed, then called back and told me the other buyer had the check book and he would come over Monday morning with a cashiers check and pick up the car. He was supposed to come over early Monday morning. He never showed, never called back. I will tell everyone I know not to do business with your company. The world doesnt need liars posing as buyers!

Austin Fox

Non-Negotiable prices even though website states "Make Offer". Believe this is a scam to get emails and then they pound you with calls and emails, but never budget on price. I made offers on 3 cars in past 6 months, all within couple thousand of their Blue Book or sometimes higher than blue book prices. Didnt budget on any of them stating they had national interest and various people interested. Maybe remove the "Make Offer" button and then dont email me 5 times and 3 phone calls, 2 voicemails to followup. Horrible experience. Wont be back. Feedback is at least be negotiable of say $500 or something otherwise change website to state Retail Price is best price and no offers available.

A I Neiss

On a recent trip I visited a number of exotic car dealers in So Cal looking for something interesting and stopped by Phillips to see what they had to offer. Although I was amazed at the large inventory of expertly selected pristine automobiles, Sulli and Bill were so knowledgeable and downright honest, I need look no further to know where Im going to buy my next high performance ride.

Paul Barnes

A great buying experience and very accommodating, went above and beyond to make sure I left with the car of my dreams. If your looking for a hard to find specialty vehicle check with these guys, all their inventory was top quality.

Mike Haugen

Love my new car (SL 550). I had a bit of a hiccup in the negotiation, but in the end I got the car I wanted at a fair price. The team at Phillips was great to work with through the entire process.

Dustin W

Mr Phillips knows customer service and is a stand up businessman. I had a car on consignment and had an issue. He gave me multiple options and rectified the situation. A+

Stephen Füssle

Amazing customer service...top notch!!! Mahalo Theresa, Chris, and Yul...went above and beyond in multiple degrees!!!

l blanchard

Simplified the process and supported my concerns no matter how trivial or petty. Truly a first class team.

Andrew Simmons

Absolutely hassle-free sales process. Staff are real car enthusiasts and a pleasure to work with.

spencer price

Walked in and got a bunch of negative attitude and walked out. Very rude.

kelvin ngigi

Verification lights and brakes. No complaints. 2nd time consuming here.

aiden payton Jennifer

Amazing place with amazing cars. #1 in the area for cars.