Staples

Category:	Office Supply Store
Address:	3325 Jefferson St, Napa, CA 94558, USA
Phone:	+1 707-258-1490
Site:	storelocator.staples.com
Rating:	3.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 18

Reviews 9

Frank Silva

Staples stole or lost my sons 3D printer when we dropped it off to be shipped. They would not give us a receipt when asked. When we noticed it was not shipped we went in or called 9 times. The assistant manager knows us because we purchased so much stuff from them. He remembers us dropping it off. We needed a statement that we dropped it off so we could use our insurance. He wanted to but Staples bullied him and threaten him--if he did it he would be fired-- crazy story but true. After calling corporate and they said it put them in an unfavorable position. What about my son 15 years old and saved for a year. They force their employees to lie and will not do the right thing. What does this teach my son. Do not shop at Staples

Lisa Meyer

Bought a computer Sunday. Its Wednesday night and my new set up is not complete and Ive been back two more times in between. No communication. Miscommunication. Even after taking to the manager directly and him personally working on it to expedite ( they tried to tell me they were to busy ) and calling me to tell me its ready - its not. No one here knows whats going on here. I regret purchasing here. Save yourself a headache.

Ron Robertson

Staples is cool. You could make a single trip to Staples and include everything you would require to start and run a business, in one carload. Seriously, I think they have the best laptop/pc prices anywhere not online. Customer service is almost always S-L-O-W...

Claudia Chestelson

Forget calling for information...tried 3 times - different depts. NO EVER ANSWERED THE PHONE!! Finally gave up. Horrible.

Timothy Lal

Extremely unhelpful staff. They seem to go out of their way to be not do anything

Alex Ordaz

Store doesnt answer there phone and there customer service is terrible!

Jacquelina Longsworth

Always welcoming and friendly and they have what I need every time.

christy gianelli

store NOT open until 9:00 pm as website stated - bummer for me

Stacey Payne

Clean store, fast check out