Staples

Category:	Office Supply Store
Address:	10307 156th St E, Puyallup, WA 98374, USA
Phone:	+1 253-840-4013
Site:	storelocator.staples.com
Rating:	2.9
Working:	10AM–6PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM 11AM–6PM

Location

Photos 22

Reviews 25

JulieAnn G

I have tried ordering from Staples on several occasions, both by myself and with the assistance of customer service. I have yet to receive a single item. They cancel my order, I call and supposedly get everything cleared up, answer all of their questions....yet I get nothing. I have been assured by customer service that there was a glitch, but it has been fixed and I shall receive my items shortly....nope. So far three of my orders have been canceled and one is in endless processing. I have given up hope that I will ever receive anything. I am taking my business elsewhere.

ben braaten

Poor customer service. I purchased the wrong ink cartridge, and unfortunately I no longer had the receipt, but Staples refused to give me even in-store credit for the correct cartridge. Their policy states that without the receipt I qualify for at least in-store credit. Its apparent their employees do not abide by company policy. Will never shop here again and I encourage others to do the same. There are better office retailers with employees that care about a great customer experience. Check out Office Depot. Much better experience there!

Michael Funderburk

So the wife goes to pick up ink. Not only does the creepy guy working there hits on her, but the chick helping her gives us the wrong ink. Then when we call in to see if we can return it, were told that we are unable too. Now I have a 25 dollar ink cartridge that I have no use for. Thanks Staples, this is the last time I will buy anything from your establishment. A refunds not that hard.

Shila Newman

Worst online experience ever! They double charged my husband after he tried to cancel the order because it is incomplete. They dont even have the monitor. Yesterday they told him they cancelled the incomplete order and would process a refund and instead they sent it and charged him for it again. Now he has to wait a week to get his money back. We will never do business with them again.

Cutn Pasteking

Pretty helpful staff. Reminded me of core for ink carts. Often will at least have something you can work with, if they dont have the item. Printing crew knows what they are doing, overall. They arent printers, desktop publishers, but do a fair job of things. They listen to you, so that helps. Ship to store generally sucks, especially paper. Often torn, bent or crushed.

Cesar Ramos

Although I like Staples because they have all the items I need, the customer service is horrendous. I could walk around that store for an hour before an employee asks me if I need any help finding anything. It makes for a horrible customer experience. Staples will lose their business if a competitor oped doors near this store that had much better customer service.

Devin Brown

The directions in Google maps to get here are slightly off. It is actually located just off south Meridian, not off in the middle of the forest. Its the white building just northwest of the Google maps location. As to the business itself. The copy center associates were great and helped promptly

William Binford

They were great in helping me with my printing needs. Even after a mistake was spotted in the document, they allowed me to fix it and re-print for no extra cost. I alway see employees asking customers on the floor if they need help.

Brandon Crowe

First of all they have the worst customer service, their on line information on whats In stock and sold out is inaccurate and they treated me like a shoplifter. Second, they close at 7:00 on Saturdays..

Rebecca Boor

Employees were really helpful and even offered to carry out a heavy package of paper for me. I have used their printing services and always fast and accurate

Atom Keyes

I drove far to get here cause they said they had what I needed & of course they dont. Told me I didnt talk 2 them either which was even worse. Good luck

john hoffman

Best customer service Ive ever had. Ill be shopping here every week from now on. They had some of the best prices. And they have sales all the time.

James Slater

They have always been helpful when I have come in. The one time the screwed up a posted cost they honored the price without question.

Joseph Gonzales

Extremely disappointed with the level of professionalism and customer service of the printing department. Rude and not helpful.

Melissa Brainard

Usually decent but closes early on Saturdays. Tough to get in during the week so this is really inconvenient.

Lori Grader

Found everything I needed and was in and out with the help of a nice cashier.

A Private User

Not very friendly. Staff walks right by you as if you were not even there.