Staples

Category:	Office Supply Store
Address:	700 El Camino Real #120, Menlo Park, CA 94025, USA
Phone:	+1 650-329-9440
Site:	storelocator.staples.com
Rating:	4.1
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 28

Reviews 13

A Private User

I went into this Staples Store located at Menlo Park because I was looking for a new laptop. When I talked to one of their associates, I found them lacking as far as knowledge on product knowledge. After listening to the associate pitch the protection plan that they suggest to add to the system, I declined the protection plan and then was told that the item was not in stock. However doing some research online regarding this store, I discovered that the staff would lie to customers about having the item out of stock if they did not purchase the plan. Also I found the Store Manager to be particularly rude and it was obvious that all she was interested in was trying to nickel and dime me for every product I was interested in. There have also been incidences where I felt that the staff was stalking me around the store. After shopping at this store, it is obvious that the Store Manager has not done any type of training with her staff. She herself is very unprofessional in the way she conducts herself. I would never shop in this store again, and I suggest that any customer who would like to be treated with any dignity do the same.

Tiffany Wu

I simply wanted passport photos to be printed, which I had done before at a different Staples location (very quickly and flawlessly, I might add). However, here it took me 10 minutes to be acknowledged at all, and once I stated that I wanted passport photos printed they told me, "We cant do that here," with no explanation why, despite me asking. I asked if they could just print it out on regular photo paper. They said they only had 8.5 x 11, which was fine by me; I could cut out the photos as long as they were sized properly. The answer was still no. Finally, the peeved woman in charge of the printing department said that she could do it, but only 1 copy instead of 3 and I would have to wait 45 minutes. (So you can print 1 copy, but not 3? Can you not just print the same file 3 times?) I said a polite thank you, and marched down the plaza to get my photos printed by CVS, where the service was friendly, efficient, and cheap. Im not sure why anyone would patronize this Staples if a simple print job like this befuddles their printing department.

Valerie Pi

I had 10 11x17" posters to print from a pdf, where the preview in the app was giving me a warning on low resolution. Staff was extremely helpful and the color glossy posters turned out perfectly fine! Will definitely come back for printing, but also for craft supplies -- I found in the store a beautiful red Staples Tri project board, just what I needed!

Jamie Gajewski

That one guy, Jesse, was a lot of help. Seemed excited to go out of his way to direct me to the product and give his opinion on it! Plus he loved league, so that was a plus!

Jenny de St Georges

The staff are ALWAYS helpful and pleasant..nothing is too much trouble..which I find is a Staples trait....this is my local branch...use it all the time since day it opened

Daniel Silverman

very nice and helpful staff. stock is not always well arranged or easy to find. bike parking is hidden away in the far NE corner of the shopping center.

Susan Mohr

Love this store! Staff are all extremely helpful and knowledgeable. Printing services are great.

Margaret Roy

The Print Guru was SUPER helpful today - thank you SO much for amazing customer service!!!

Joanna Nurmis

Decent Staples, you can get points for turning in old toners. Has all you need...

Behzad Eghtesad

Very low quality online business card printing

Rob Kahler

Staff went out of their way to be helpful.

Louisa Albarran

Felt very welcome and nice staff.