Office Depot

Category:	Office Supply Store
Address:	100 108th Ave NE, Bellevue, WA 98004, USA
Phone:	+1 425-453-2900
Site:	officedepot.com
Rating:	4.1
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 20

Reviews 30

Ming Foxweldon

Im being extra gracious with the two stars. The service was sub par, despite what I was looking for. Headphones. I can only imagine buying something more substantial would utterly break this persons ability to think. Mr. Castenada was far from the "above and beyond kind of Customer Service" one would expect. Having worked in retail the answer "I dont know" is the weakest approach to gaining the customers confidence in service and products. I was comparing the price of headphones and trying to understand why two sets of headphones by the same brand were vastly different in price. Turns out at the check out they werent but a mere $2 different though I was adamant to know why the product was worth buying. After all, I like making sound decisions (pun intended) if at all possible. Lastly, I asked about the Return Policy to which Mr. Castaneda replied in a snark manner, "Its 14 days..." which surprised me since most places have a 30 day Return Policy....again he had to reply in his pompous manner, "Its 14 days....for electronics." Now I understand why most people shop online....especially for office supplies despite having the desire to see the item in person....in the online shopping world does one rarely have the great opportunity of having the kind of in-person interaction I had with the pretentious lazy prick, Mr. Castenada. May be I will give this Office Depot another try once they fix their electrical systems as the lights kept flickering....Corporations want good feedback, heres mine. ;)

Shawna K

I needed to print wedding invitations that I had created, but did not know which big box store to go to. I chose Office Depot, and I am SO glad I did. A gentleman named Lucas handled my project like it was his own. Incredible attention to detail. Looking each test print over to make sure it was just right. Trouble shooting if there was an issue. They came out BEAUTIFULLY. They even scanned a self drawn map and put it on a 4 x 6 card. The manager was also extremely helpful (he helped me before Lucas took over). The price was also much lower than I expected. This store has my printing and other office needs business for Life.

Rebecca Jensen

Incredible customer service! I came in to buy some smaller "need to buy now" items, but I left with a much larger purchase on my "need to buy eventually" list because the customer service I received was so friendly and confidence inspiring. Now I have a digital camera that Im totally giddy about, thanks to Colin! Ill be back for sure.

A Private User

This shop is extremely haughty to customers. I could not use Office Depot reward credit for purchase, because they dont want to redeem the card. If you are going to use your Office Depot reward card, dont go there. How come a store manager could not access the card balance issued by Office Depot? It is ABSURD!!!

Jackson Chen

I dont think Ive spent more than 5 minutes each visit at this Office Depot. I just go in, get what I need and check out. Its always super empty in here so Im not even sure what kind of business they get. Dont people usually just steal office supply stuff from work?

Dustin Richie

I had a file error on a big .pdf scan I had done at a different location last week. Alex in the print department Re-scanned my project and verified my media worked before I left. Thank you so much. Great customer service. Ill come here 1st next time.

A Private User

I love this store! I went in the store looking for a good quality computer. The technician hooked me up real quick and was explained everything I needed to go. I would definitely recommend going to THIS Office Depot for technical things.

Ms Jo

The manager was quite knowledgeable with computer tech services! The store was a bit messy, but we visited end of day, and there werent many associates around. We left with what I needed, at a price cheaper than what the label said.

A Private User

I bought a high powered Lexmark 3 in 1 laser printer for only $199.00 The price was greatand they always have sales at this place on Lexmark products. Also, the staff is incredibly friendly.

Phillicia Downey

Their office chair selection is amazing! Highly recommended for anyone who spends a lot of time in front of their computer, and wants to be comfortable

Highwayman

10/10 Great customer service, staff helped me load a desk I purchased into my truck and was very polite. Will be back for sure.

Dee G

poor, they dont know how to return stuff, how to check balance on a gift card, incompetent manager(MJ is her name) !!!

Rowz N

Kelly in the printing area was a big help with my wedding invitations! Great customer service.

A Private User

CAn be a little slow when they get busy, But over all a good place for office stuff.

Victoria Stern

Quiet store. Lots of products. I found exactly what I was looking for here.

ESN Renton

Poor customer service!!! Dont go to this location!!!!