Skyrocket Toys

Category:	Corporate Office
Address:	12910 Culver Blvd f, Los Angeles, CA 90066, USA
Phone:	+1 310-425-3432
Site:	skyrockettoys.com
Rating:	3
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM

Location

Photos 10

Reviews 11

Otoniel Dominguez

que mal soporte maneja esta empresa de juguetes, yo tengo un Sky viper V2900pro y perdí el Control de mando les he querido comprar la parte y no la venden como seguir comprando productos así sin que le den solución y les he enviado petición de que me lo vendan y no me responden.

Denise Salas

My son received the Mebo robot as a Christmas present. Since January I have been trying to get a replacement battery. The first time I emailed customer service, I received a response instructing me what to do, I followed all of their instructions (mailed copy of receipt, UPC code, battery etc.) Since then I have not heard back from them and have no battery. I have emailed over 5 times, left messages at customer service and have gotten no response. I am disappointed, it was an expensive gift and cant believe they do not respond. DO NOT purchase any of their products. I wish I could give a negative star rating.

Jeff Daughtry

First time drone pilot I love both of my SkyViper drones. The 950str is packed with advanced features at an entry level price. The nano is now my favorite pilot practice drone and is a blast to fly both indoor and out. As a beginner the larger bird is the way to go to start out though. I was told by a company rep to expect an FPV HD version to come out soon which is the only thing holding me back from getting the 950HD. I only hope for a more powerful transmitter and higher capacity battery to make it Perfect! Thanks SkyRocket for not being disappointing!!!!

Randall Dias

TERRIBLE EXPERIENCE, DO NOT BUY ANYTHING FROM THESE PEOPLE. MY SON PURCHASED ON LINE A DRONE. AS SOON AS THE DRONE LEFT THE GROUND HE HAD NO CONTROL. THE DRONE JUST TOOK OFF AND WAS NEVER SEEN AGAIN. WE CALLED CORY, SENT PAPER WORK AND WAS TOLD THAT THE DRONE WOULD BE REPLACED AND WAS ON THE WAY. THAT WAS 3 MONTHS AGO. NOW THEY DONT EVER ANSWER THE PHONE. DO NOT BUY ANYTHING FROM THIS COMPANY!!! YOU WILL REGRET IT!

The Chosen One

BUYERS BE WARNED!!! I have to say that this is one of the worst excuses for customer service I have ever experienced! I am not even going to speak on the "pro" line of product that i purchased and will detail the experience further at the end of business today (giving them until that time to call me after a week of unsuccessful attempts.

Brian Franks

I was very happy with my 2400. But then now it wont fly or connect to the controller at all I have two batteries replace the batteries in the controller. Call Skyrocket toys several times left my number several times nobodys calling back? Why is this? Hope they call me todays date is January 5th 2017

Jose Rodolfo Alvarez Melendez

Se me quemo el cargador donde puedo comprar uno y baterias extras para mi sky viper 950hd

Izzy Puri

TERRIBLE costumer service!!! The drone I bought my son for christmas had a motor problems 3 days in! I have been trying to get in contact since then and I am beyond frustrated. Dont waste your time or money!

Dennis Tice

I was given a drone that needed a gear. I contacted customer support. Cody said send money so I did through PayPal. Still waiting its been 3weeks. Trying to get a hold of them is like trying to pull teeth.

Marsh S

Read the Flying Guide, make trim adjustments, and have fun flying. Great nano size drone for a modest price.

Kevon Klemple

WORTHLESS support team. TERRIBLE products.