Ross Dress for Less

Reviews 6

IM

Imawesomepjs

Last night I experience the most unbelievable prejudicial act in this store. I came to this store with my friend who paid with her credit card before me and the cashier named LASHUN did not ask her for her ID. A gentlemen paid after and Im not sure if she asked for an ID. Right after this gentleman, three people got to the register asking a few questions in Spanish. At this time LASHUN with a hustle and nasty attitude demanded an ID before she finish ringing up all of their items. Her arrogant attitude disgusted me. I asked the these people if they needed me to translate and they said yes. A women told me that they own a business. They come here to buy wholesale and take the merchandise back to Guatemala to resale it. She said "I dont mind showing my ID, I just dont understand why she is treating us like this, we have money to pay." Thats when I suggested that they talk to the manager to put a complain. When we asked for the manager a young lady from loss prevention came to them and started saying that the cashier has the right to ask for an ID. At this point I got involved and told this young lady that i was a witness of the situation and that LASHUN was giving horrible customer service and was acting in a prejudicial manner. These employees didnt even take the time to call a manager, even though I heard LASHUN talking in her ear piece saying that the customer didnt want to show her ID when I clearly witness the situation and was not true. After they paid, the 2 ladies left right away feeling humiliated by the way they were treated, and their male companion took some of the items they had paid for. Right after they left I paid for my things WITH A CREDIT CARD and LASHUN didnt even asked for my ID. WHY?!?! oh I remember!! thats because I do speak English. everything is on footage if the manager can take the time to see how the only people that were asked for an ID EVEN before they were rung up were the people that did not Speak English. As a latina I am very disgusted with this situation seen how companies like Ross can hire people like LASHUN who clearly has prejudicial issues and is poorly and disgustingly representing this company. I will most definitely take the time to write a better written and legal letter to corporate and let them know what happens in Ross Dress for Less Puente Hills Mall, 1600 S Azusa Ave, City of Industry, CA 91748 If you shop here make sure you speak English to LASHUN otherwise you will be the next prejudicial victim.

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VD

Vdl Lopez

Discriminación vas a comprar algo y los guardias de seguridad de siguen por todo el mol pensando que puedes robarte algo cuando simplemente vas a comprar lo que necesitas descriminación por ser latino

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RO

Robert Kaine

The nearby location by target is slightly better.

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ER

Erich W

Prices can be hit or miss more miss than hit

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JI

Jistheename

Disorganized, not good looking, boring...

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DI

Diane Louise

A little messy but staff is friendly

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