Category: | Craft Store |
Address: | 1721 S Stapley Dr, Mesa, AZ 85204, USA |
Phone: | +1 480-347-0069 |
Site: | locations.michaels.com |
Rating: | 4.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
LI
Lianna Levi
Aryanne, im sorry to hear about your experience. This is unsettling to me because I work at that Michaels. I what to inform you that we have hired a few new employees and that would explain why he didnt know about your product. Why he was rude and didnt offer to have someone else help, I have no idea and Im sorry about that. Because its getting closer to Christmas, that would explain why we are super busy. Maybe he was just overwhelmed with helping another customer. But I do apologize on his behalf for the way that you were treated and I do hope that you would reconsider not shopping at this location.
AR
Aryanne Poole
Terrible customer service. I went in, there was nobody there to greet me. I passed by at least 7 employees and only 1 employee asked if i needed help; and after I explained what I was looking for he said "I have no idea what youre talking about, sorry I cant help you," as he walked away from me. He didnt even ask for me to show him what I was looking at in comparison to the product I was looking for. THEY HAD WHAT I WAS LOOKING FOR, I was just asking if the had it in a smaller amount. Rude, I will not come back here.
J
J B
Older store that seemed a little dirty. Employees appeared very unhappy and I did not see anyone helping customers on the floor. There wasnt even music playing when I was there and the lines were moving veeery slowly, making for a rather uncomfortable experience. I was relieved to be done there and probably wont be back to this store when there are so many others around.
RO
Robin Engel
The woman who helped me was fabulous. I am not a craft person but needed materials for my students to make gifts and she walked me around the store. And they give 15% discount to teachers. My only issue with the place is that there is practically nobody on the floor. I had to ask at the desk for them to find someone to help me.
MA
María Luz Vargas
Ive never posted on one of these, but today i will........Great assistance received from Gilbert. He saved me a lot of time walking me directly to what I needed. I addition to giving me suggestions to finishing my project!
RO
Rosie Horton
This location always has what Im looking for. and the workers here are very helpful and knowledgeable. All the recommendations theyve made for my crafts have always turned out great.
AU
Austin Pierce
Very poor service here. I can never find someone to help me and when I do, they often are stretched so thin that they barely give any attention to my request. I prefer Hobby Lobby.
JO
John Ham
Cashier was extremely not helpful. They advertise and push coupons on my phone daily but when I had a few questions about the coupons, cashier shot me down quickly.
TO
Tony Kerby
Store was clean. Staff was friendly and helpful. Layout was a little confusing which might just be because I am not a crafter and dont understand it.
QU
Quentin Vaterlaus
Good service, but took a while for the rep to get to the paint section to get us some spray paint for my sons pine wood derby kit
CE
Celeste Jeppesen
LOVE THIS PLACE! I get all my craft supplies here and people are always friendly and willing to talk about crafts and give tips!
SU
Susan Graefe
I love this store, great selection, awesome prices, friendly staff, I get everything my son needs for his school projects here!
SH
Shaunti Brooks
Great selection of arts and crafts supplies, home and garden decor and great scented candles! Customer service is excellent.
JA
Janet Eklund
I think all the employees are very friendly and helpful every time i go in to shop there. Ive never had one problem.
RA
Ray Brown
The cashier and employees walking around are very helpful. If I need a coupon they always tell me how to get one.
AL
Alyssa Howell
This location is huge! Some staff can be a touch unfriendly when you attempt to buy the locked up markers.
DA
Dana Williams
Got some silica gel to dry my wedding flowers. Saved myself a ton of money and they look wonderful.
GR
Grace Graham
It was amazing, great service from the workers and everything from crafts to baking is all there.
AN
Annamari Monongye
Staff was very friendly and helpful! Prices are always reasonable and the coupons are great.
TR
Trina Hurt
Say I never have anything that Im looking for there I have to always go someplace else
EL
Ellen Wood
I bought small bottles of craft paint and there was a good selection at good prices.
RI
Richard Hernandez
Love the staff and there wide selection on stuff for me and my 2 daughters to make!
MA
Martha Anderson
Good place for craft supplies, household decor, sewing fabric, coloring supplies.
DE
Dee Obr
The visit was great. The employees were friendly & very helpful. Will be back
SC
Scott Casello
Got a newspaper framed here and they did an excellent job, highly recommend.
LL
Lluvia Hernandez
Muy buena tienda
AD
Adrienne McArn
I LOVE MICHAELS...SUCH COOL CRAFT AND ART SUPPLIES
CH
Christopher Durgin
Clean and has anything craft/ decoration related.
GE
Gene Brown
The employees where amazingly helpful
CI
cindy maldonado
I love crafts and they have a lot
S.
S.L. Bright
Its my happy place
RA
Ray Brown
Love this spot
DA
David Filburn
Slooooowwwww
DI
Diane Leapheart
Very good
LO
lois van ackern
Good
GA
Gary Reynolds
Ok