Nordstrom Santa Monica
| Category: | Department Store |
| Address: | 220 Broadway, Santa Monica, CA 90401, USA |
| Phone: | +1 310-752-2701 |
| Site: | shop.nordstrom.com |
| Rating: | 4.2 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–8PM |
Location
Photos 100
Reviews 44
AR
Ariel Chavarria
I usually enjoy my shopping experience at any Nordstrom and I had enjoyable experience unroll I overheard a manager in the mens department coaching a new employee on how to profile customers. I lingered around cuz I was interested as to what this idiot was telling the new worker however I was very offended when she began essentially referencing me as someone who isnt worth spending time helping but I must be watched as I was probably there to steal. Her evidence for her conclusion was my "hazy glazed eyes and the clothing I was wearing" the last part I found amazingly ironic and showed how dumb this lady was since I frequently shop at Nordstrom I just so happen to have on a 160 rag and bone t-shirt 300 current Elliot jeans and a 400 Burberry belt. They litteraly had the shirt I was wear on the rack next to this lady while she was using my clothes as evidence of my unworthyness of her time. For me I couldnt care less like I said I usually love shopping at Nordstrom and will go buy the items at any number of other great locations where my business is valued and appreciated however I truly feel bad for the employee she was schooling into the worst most despicable sales associate.
CH
Christine Fromm Levy
My husband and I were on a trip from Pennsylvania, when our luggage was lost by the airline. We had nothing but the clothes on our backs, and about 5 hours before we needed to be attending a wedding in cocktail attire. We were already regular Nordstrom customers at home, so we decided to head there. We couldnt have made a better decision. The first employee I saw was Rita, who took us under her wing and went straight to work. She enlisted the help of John in the Mens department for my husband, who was also phenomenal. I also worked with Adriane and Maggie in the Womens department, who both were top notch. In 90 minutes, my husband and I were both outfitted for the wedding AND clothing for the rest of the weekend in case our luggage didnt arrive. The whole team at Nordstrom was helpful, pleasant, and professional. Each team member we encountered went above and beyond to make sure we had exactly what we needed. Thank you for a truly wonderful experience!
EM
Emy Funke
i have been a fan of nordstoms since 1990. since i am of the senior generation, i applaud the stand that Nordstroms takes on service , guest -host relationships and the just plain elegance of the bygone years of tradition of stores like i. magnin, city of paris, and other stores that have closed. i was thrilled when i heard that there was going to be a store in santa monica. i was very sadly disappointed when it opened. far from being the friendly , comfortable store that i was used to, it was a cold, uncomfortable and snooty place.. i havent been back . it is a store that obviously caters to the tourist and stocks accordingly. i still shop at Nordstrom.s , just not that one. i would rather drive the distance to another.
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coscia brown
Called Tuesday asked if they could put a rush on a dress to be tailored by noon Friday for a wedding. Was told yes and the woman gave her name Maria to authorize the approval . Called this morning on my way to pick up my dress that was "tailored" Wednesday to find out it has not been altered at all and it has the wrong date on it. The wedding is tomorrow and leaving for it today with a dress that was not fixed and could have gone else where in time. Now I am left with a dress that is not ready for he wedding I am in.
KE
Kenneth De Pablo
When I went look for a watch the selection was very limited and was very sparse. The group of employees I asked for helped were all standing around not really helping anyone. The store was very nice and clean. The bathroom situation here is horrible. On the first floor they have one bathroom that is used by both women and men. This place is nice if you like fairly expensive stuff.
CH
Charlotte Alcorn
Its great that there is a Nordstoms in Santa Monica, although the store is quite a bit smaller than the others Ive been too. It has a very modern feel, but the ladies at the Lancome counter were fantastic. They helped find exactly what I needed and didnt pressure me to buy a bunch of items I wasnt interested in.
ME
Melissa Martinez Leo
If youve ever been to any Nordstrom then the prices shouldnt surprise you. They have stellar customer service and spotless restrooms as well. Parking at this location is vast, so its a great place to park if you plan to walk around and go to the Santa Monica Pier.
ME
Melanie Sherri
Crystal in Womens Shoes helped me. She was awesome. She talks a bit fast but she got me everything I needed and she was fast! She treated my like I was important and that was really appreciated. Thanks Crystal!
RI
Rickard Berggren
Ganska trist utbud av kläder. Ytterst få saker som jag, som svensk, tyckte om.
AR
Aranzasu De La O
Four stars because I love the bigger selection at Westside Pavilion in Westwood more but its convenient to have this one here. :) You can find any last minute things for all occasions.
AL
Allyssa Smith
Alright, most of the employees here seem very snooty. The girl in the athletic wear department was the only person I saw smile and offer anyone help.
GI
Gily Orell
Everything that this one finds of the president donald trump !!!, this one finds of my tambien. Thats it! Im not shopping at Nordstrom ANY MORE! ;P
MI
Michael Cavalli
Great sales reps at this location that are passionate about their positions in the company. The guys at the rail are beyond helpful!!!!
AL
Alice Kludjian
Always enjoy shopping at Nordstroms, the merchandise is always beautifully displayed. The sales associates are very pleasant.
GR
Grace Ballor
Despite its convenient location and three stories, this Nordstrom is actually not very well maintained or stocked.
DA
Darshan Vaidya
Nice service, decent selection and some good sales after black Friday weekend still. Very helpful staff
MA
Mary Aracena
They have a larger sale selection and steeper discounts than bloomies which I appreciate.
BE
Ben Dover
Only came for the bathroom but its a nice store. The music in the bathroom is soothing.
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ashanti flowers
The people in Womens Shoes and BP are really nice; everyone else not so much
BO
Bob Partridge
You know what youre getting with Nordstrom, and this is a standout location.
AR
Ari Kemppinen
Suomalainen myyjä! :)
CH
Ch Pimpas
Great shopping experience! Great location and very friendly staff!
KY
Kyle Kirkpatrick
Great service and lots of options. Very clean and good security
LO
Lori Lehman
Great atmosphere and Excellent customer service!! !! !!
IR
Irina M
great service, clean and a lot of goods for every taste
RE
Renee Arias
This place is always clean, even with the crowds.
AN
Andy Garcia
Great selection of clothing and parking is ample
TY
Tyrone Robinson
Pricey stuck up people and stuck up service
ME
Mendel Lin
Mens bathroom on third floor.
FR
Frank Morgan
Everything is so overpriced.
TI
Tina Liu
always nice, attentive staff
PA
Patrick Walsh
Nice store with good staff
YO
Yonatan Gemmi
Great designer selection.
A
A Private User
The employers help a lot
GE
George H
Good but expensive
MI
Michal S.
Great selection!
JO
Jose Miguel Garcia Botello
Great service
BO
Bobby Bahmanpour
Great service
JO
Joseph maurer
Good service
GR
greg davis
Great store
LE
Leslie Jardim
Beautiful!
MA
Marc Bert
Expensive
SE
Sean V
Great
S.
S. Fritschy
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