Category: | Electronics Repair Shop |
Address: | 7224 118th Ave, Kenosha, WI 53142, USA |
Phone: | +1 262-515-6644 |
Site: | devicemechanics.com |
Rating: | 3.5 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–5PM |
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Thaer Bitar
If I could give them 0 Stars I would this place is absolutely garbage. I came in the morning of August 19, 2016because my iphone 5s screen was cracked and needed to be replaced. The employee Brad was his name tells me the cost will be 100$ plus tax and I know the screens are 22$ online at amazon so I figured wow Im paying 80$ for a 20 minute job... No problem because I just needed it replaced since I use my phone for work. I come back 2 hours later as he told me too and the phone is still not finished, but NOW HAS TO BE RESET so I have a NEW PROBLEM after I dropped it off to Brad. Then he tells me Im not really familiar with apple phones...how come you didnt tell me that before hand ? It only gets better he said Im reading forums online to solve the problem and its saying we should restart the phone so we can fix it. I said sure whatever it takes long story short he couldnt restore my phone and put my old screen back. I would think for messing a customers phone you would just leave the new screen or give the customer something for their troubles. At the end of the day if you need your phone fixed or screen replaced do not go here if you want to save yourself some headache.
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Marcos Luminair
Went here with my iphone for screen replacement. They do it in a short period of time but the workmanship or materials is inferior. My screen did not adhere correctly and slowly pulled away from the device which made the screen more susceptible to breaking. Returned and left second time with same results. Made the mistake of taking daughters iphone and sons ipad there for screen replacement and had the same exact results. When my wife retuned to the store with the 90 day warranty in hand they replied that it was not cause by them but instead by the user. So the warranty is useless and the workmanship/materials is/are inferior.
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Bob Lasch
My iPhone 6 had a shattered screen, so I took it here to get fixed. First screen had a very odd color to it, so I took it back. They replaced it again, but this time, the screen only lasted a few days. Sadly, it didnt stop working until I was on a flight to Las Vegas. Took the phone to a shop out West, and they got the phone working. They did tell me that the new place that I took it to the first time didnt use genuine Foxconn parts, and that it was basically another faulty screen. I would definitely not recommend this place.
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Gregory Robinson
My wifes Ipad screen broke during a car trip last week and I saw their sign while shopping so I stopped by yesterday and got a very reasonable quote for repair with only an hour service time. GREAT service and price. Morale: Happy Wife, Happy Life. Thanks guys.
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Chad Arents
Andy at Device Mechanics went above and beyond to help my niece with a cracked cell phone traveling to Racine to make the repair. The repairs were done in only a half hour and the screen was good as new. I highly recommend Device Mechanics!!
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steve erickson
If you enjoy hanging around a small store for a few days for hours at a time, this is the place! Purchased a new phone with cash, 3 days later and hours spent with them trying to fix it is still not correct.
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Eric Burke-Hoel
Great customer service, stand behind their products and fixed my phone very quickly! I highly reccomend it.
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Angel Gonzalez
Ive brought over two iPhones to them and they fixed it. I havent had problems since!!!
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Austin Derouchie
Prices are very steep for the types of repairs