Vancouver Truck Center
| Category: | Used Truck Dealer |
| Address: | 7417 NE Fourth Plain Blvd, Vancouver, WA 98662, USA |
| Phone: | +1 360-944-3293 |
| Site: | dickhannahtrucks.com |
| Rating: | 3.8 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–8PM |
Location
Photos 1
Reviews 5
NA
Nairobik Z
NEVER COMING BACK!!!!!!!!!!!!!! So me and my husband went there 4 months ago the sales man was so nice he showed us a really nice car etc etc. so they took my id to see if i was able to get the loan, so i got the loan, the manager sam he said he had some coupons only for that day so we bought the car we traded in out audi they gave us little money for a really nice car, i ended up buying the truck we "liked" for like 27,000 right on the paperwork there was no "coupons" discount nothing,thats one he obviously liesd, then made us sign for 2 insuraces the gap proteccion and the other one almos 5000 for those insurace, i wanted to cancel those last month i couldnt get a hold to heather the women i sign the papers with; finnaly i did it was too late i cancel those to get a cheaper one the money is going to the loan i never saw the money of my audi, and she said theyre not gonna give me the whole amount even though i never used it!!!! She was so rude my baby grabbed one of her pens he put it in his mouth( babies do that) and when i was walking out she said (heather) ow can i have my pen back!!!!!!! Of course i gave it to her, and she cleaned ir with sanitizer right away my husband just laught, like serioulsly she probably is more dirty than that pen. In top of that the floor of my truck gets soaking wet they didnt do anything about it, it takes 40 days for the plates from washington to transfer to oregon, so i bought 3 dmv permits, i kept calling them to see what was going on they kept ignoring me and saying they were gonna let me know when they arrived, they never did until i went there and tanya emaild the "coporation" they told her i was missing the vin inspection heather never told me that i needed that. I hope i will never have to come back, i will pay my car i could returned it i will. Theyre so mean and rude after i bought the car but before that they were all nice and pleaseant. The only one person that was always nice to us was joe the salesman thats it i hope my review helps you ppl to not go there.
JO
Jodi Young
My husband and I just financed a 2011 Ford Focus from Vancouver Truck Center. Our old car was getting dangerous to drive and knowing we didnt have the best credit we decided to go through credit yes to get a car. Credit yes set up an appointment at Vancouver Truck Center with Marc. Marc called us to confirm the appointment but unfortunately we had to reschedule for a different day and Marc was very flexible working with our schedule to get an appointment time that was right for us. We showed up at our appointment and were greeted right away. We found out that Marc was unable to make our appointment as he had a family emergency but they quickly set us up with Taylor. Now we have had bad experiences at dealerships before and Taylor could tell we were apprehensive but he assured us he could get us into a really nice car that day and that it wouldnt take all night. Taylor walked us through every step of the application process which was very easy. He then took us outside and showed us a 2011 Ford Focus. We test drove it and loved it. When we returned to the lot he started the paperwork to finalize our loan. He came to us and asked if we could put a third of the price of the vehicle down today and when I saw the amount my heart dropped. It was way more then we could afford that day. However Taylor then worked with us on a down payment we could afford. He was a huge help. We then got to meet with Heather from finance. She took care of us as quickly as possible and we were able to drive our new Focus home that night. The people at Vancouver Truck Center are awesome and I would definitely recommend them to anyone no matter what their credit is.
PA
Paalyn Hunt
A few years ago, we purchased a vehicle from the Vancouver Truck Center and our experience was less than satisfactory, but due to extenuating circumstances, we came back to purchase another vehicle from them yesterday. I was absolutely blown away by the sales manager, Sammy. He went above and beyond to cut our interest rate in half and get us the car Ive been longing for at a monthly payment $70 below what we were quoted over the phone. There was no dickering or back and forth, just an honest, clean, quick deal. I am beyond thankful for the work he did to get us into the car I wanted within our price range. We raved about the experience off and on for the entire 2 hour car ride home. The only thing I noticed that could have been better is that the details department could have done a better job of cleaning up the car for us. The dash had quite a few scuffs and a lot of dust on it, but those are easily removed with armor-all. I also had to peel pieces of the plastic coverings off the door handles because it looks like they were hastily and improperly removed, but those are very small details. Overall, I am extremely satisfied and grateful for the work they did for us.
BR
Brian Peterson
I entered the dealership hoping to find something in my price range. I had pre obtained an approval from my bank. I walked in and met Taylor. He walked me through most of the loan stuff and financing. After figuring out what i had to work with and what i was looking for in a new truck or suv, he looked up something for us to try out. we walked around a bit and made it to my future new car. It was a 2011 Hyundai Santa Fe. He took me through the bells and whistles and after we got it stated we took nice test drive. I loved it. very comfortable. Being a bigger guy I was concerned about comfort when sitting in a new vehicle. This SUV has plenty of space for me, and its great. It drives like a dream and has plenty of nice amenities. We drove back to the dealer ship and decided that i wanted it. After a little more time, and paper work he handed me off to Heather James to finish the rest. She was fast and got everything I needed done. After only a few hours at the dealership I walked out with a new used SUV and have been ecstatic ever since. Thank you Taylor and Heather.
JU
Justin Chapman
Wasnt confident i could get another car or even trade in my old beater but after speaking with Rob, he immediately begin fighting for me. The first car he brought out turned out to be my car. Hes listened and understood my situation. The situation between the bank and i got a tad bit hairy but when i talked to Rob about it, he told his managment team and they got on it. Fixed it, made it better, easier and i now drive the car i wanted. Ill be coming back here again if i ever decide i want to upgrade. I recommend the truck center to everyone i know looking to buy a vehicle. Im glad i did!!!