Northwest Auto Loan

Category:	Used Car Dealer
Address:	3718 S Tacoma Way, Tacoma, WA 98409, USA
Phone:	+1 206-676-2800
Site:	nwapproval.com
Rating:	3.2
Working:	9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 9:30AM–7PM 11AM–6PM

Location

Photos 100

Reviews 7

Max McDonald

I have known the owner/operator, AJ, since 1999. AJ is a dedicated father, friend, credit advisor, and dealer. Recently, I reached out to AJ with some questions regarding my credit history and previous items potentially misreported by the agencies during the "systemic" mishaps of the early 2000s that led to the Great Recession of 2008. With AJs guidance and application, I was able to have several items on my credit report corrected for accuracy which increased my score by over 30 points presenting a more accurate picture of my credit profile. As a husband and father of three children, two of which are fast approaching college age, having access to credit at reasonable terms is critical to ensuring that my children have access to college and have a chance to pursue their dreams of becoming whoever they wish to be. As a University of Washington Masters student myself, I understand the costs and the peace of mind that having access to credit can afford. We live in an age where access to finance is a critical asset enjoyed by some at reasonable, affordable, and advantageous terms. Most often, these "some" are those that are associated with privilege. Higher interest rates impoverish people over time while lower ones can empower others. AJ uses his experience and expertise to support his community and this support has significantly helped me personally. Speaking as a research assistant working on projects relating to global financial access and inequality, I see the large picture of the impact that AJs work is having and can potentially have on his community. If you have any questions regarding the accuracy of your credit profile, or if you want purchase a car from someone who will advocate for you, someone that is trustworthy and has no intentions of closing his doors and disappearing, reach out to AJ at Northwest Auto Loan in Tacoma.

Rachael Thomas

F*** this place!!! If I could give negative stars, I would! They are nothing but CON MEN! They will tell you anything to make a sale! Including telling you they have replaced major things (like a transmission) with its only been serviced. They will promise warentees that they cant actually offer (2 year/50k), they promise free oil changes for the entirety of a 2 year warentee and then they give you a hand written business card that says 3 oil changes. 3 oil changes isnt even enough to cover 1 year! And its only for the shop across the street. After what I went thru with this "dealership" I wouldnt take my car to any place associated with them. Sorry T&T tires, you can thank AJ and NorthWest Auto Loans for the loss of a potential customer. Not to mention the OWNER(Adrian or AJ as he goes by) was the one making all these bogus deals. He knew 100% he couldnt/wouldnt keep his word about any of it. What does that say about a business when the OWNER is the biggest conman/scam artist out of all of them. I cant warn you enough, DO NOT TRUST THESE CLOWNS. This is the most unprofessional place I have ever had the misfortune of having to deal with. When you call and ask something they dont like or disagree with they will just hang up on you. Dont make the same mistake we did. TAKE YOUR BUSINESS AND MONEY ANYWHERE ELSE. I will tell anyone who will listen to run as far away from that garbage lot as possible! There are so many better options all up and down South Tacoma Way!

Nikole Bratten

This place is Scam artist central!!!! I came to this place In need of help and they fraudulently signed gap addendum and service warranty contracts for me in order to get more money!!!! Adrienne is the worste of all and will almost try to confuse and force you into agreeing with high fees without explaining where they come from so just know! If they are even still in business after me and a few other unhappy customers take them to court, just know he will charge you for gap and service fees to up the car price. He will tell you the wrong information about these warranties, and when you should cancel. If you purchase a car there go back within one week and cancel on a writen paper that you wish to cancel you warranties and thats the only way you will get a full refund !! If I was properly aware and actually signed my own papers I would have canceled immediately. A 1997 Ford explore is not worth 5031 financed or not in anyway shape or form. Im still battling to get my title and have to take this to court. Proceed with caution when coming here ! The officer I talked to has handled this lot many times before this isnt their first scam !!

Yesin DD

Very unprofessional and I will not return here. I have so many people that they could have made good income off of. Im just going to have to turn around and find me another lot. They dont return phone calls they make you think that they can help you. Just a waste of my time and my gas. They dont answer the phone when you call them during the week. what type of business is this! And for those stating that they dont put pressure on you while they did to me. I told him I wasnt interested in that particular vehicle he tried with all his might to put me in it. Heres a little advice to the owner and his salesmen when a customer says no go by what they say. Update I did find another car lot and they work with me. No interest at all plus no lemons. It checked out and no banks at all. I have a repo and they worked with me. Just letting yall know.

Keith Mize

This place is shady with extremely poor customer service. I bought a car with a warranty that was supposed to only have 45000 miles. 3 days later the water pump went out and i wanted the warranty info and he just kept slow playing me then offered to fix it. When it was done he then charged me 190 bucks when the warranty deductable was 250 which i would have rather paid to have a certified mechanic fix it. So after a year i went to trade it in only to find out that there was a mileage discrepancy and it appeared that miles had been rolled back and since they claimed an exemption and mileage report he KNEW this car was questionable and never informed me of it. Now i have a worthless car with blown headgaskets and only had the car for a year. DO NOT BUY from this place WITHOUT A CARFAX. This place is shady!!!!

Yasmin Cabrera

AJ was honestly the best person here ! He got me driving in a Mercedes that I possibly didnt think I could ever get . He made me feel like bad credit wasnt an issue & he treated me not like any customer but made it personable . Customer service goes a long way for me . & I felt like they made it personable & made me feel welcomed walking in. Not making me feel like I was crazy with the credit score that I had with the car that I was wishing to get . They made the impossible , super possible for me ! I recommend this place not only because they are amazing at what they do but because the way they treat u is amazing . & the car selection is super different types of varieties so its not just one type .

Lauren Reems

I went there and bought a car. I was very happy with the car and the price. However during the whole experience i felt as if the dealership itself was not professional. Then the next day getting insurance on the vehicle was very frustrating. I ended up calling a company who would find the lowest quotes on insurance. Within doing this they told me that the car had a SALVAGE TITLE AND HAD BEEN WRECKED AND SOLD IN AN INSURANCE AUCTION. I DID NOT know this when signing the financing paperwork. The car is going back within having it 24 hours. DO NOT buy a vehicle here. Not worth the time. Take your business and money and time somewhere else. If I could give them zero stars, I would.