Staples

Category:	Office Supply Store
Address:	1541 15th Ave W, Seattle, WA 98119, USA
Phone:	+1 206-352-8644
Site:	storelocator.staples.com
Rating:	3.6
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 44

Reviews 19

Kathy Blackwell

My purpose was to purchase an USB cord to install a wireless printer, purchased earlier at another Staples store. I brought in the printer instructions and said that the instructions indicated that I should use an USB cord for installation. The tech person said that she didnt think the USB cord was necessary, so that interested me as I had installed other wireless printers without a USB cord and was wanting further clarification. It seems that their tech people cannot look at instructions with you (for a product sold by Staples) and give you free advice. They offered to come to the house for $79.99 and install the printer, but could not give me advice there in the store. I was thoroughly confused and felt like Staples was leaving me hanging. Left with a poor impression of their customer service policy. When I purchased the printer at the Staples in Westwood, I had been given exemplary service - lots of help in determining which printer I wanted. This store didnt come anywhere near in providing me with help

Jonathan Graham

I used to work at this store. When I joined the team, we just got a new store Manager and to be honest it was the first time this place was clean. Marie truely motivated us to be our best and do our best. I did become part of there management team and I was unable to keep the job when I also got promoted at my full time job. The staff are still amazing and I truely miss this place. I wish the Staples in Las Vegas were half as awesome as this one

Justin Bryant

Leave me on hold for 10 minutes for transfer to another department. Then left me on hold ringing for another couple minutes straight. Wonder what people think when the phone rings non-stop. The management should get more staff to accommodate and take a pay cut or something. $300 a week extra is much worth the good business. Time is money and was a waste of my time. Losing money as I wait. 10 minutes turned into 20...

Wayne Levinson

I love staples! But this is the single worst staples ever!!! The elderly people at the registers are aggressive and rude. Not to mention they are literally clueless on the company policies and blame their incompetences on the "stupid computer". Specifically I am referring to both the Ederle man with hearing aid and woman with curly hair.

James Gailunas

Needed help with a last-minute thing for a looming presentation. The employees gave great advice and were very accommodating as I loitered around the store to handle what I needed for the presentation, even though they knew I probably wasnt going to buy more than a few dollars worth. Made a good day out of a potentially bad one. Thanks!

Idan Goldberg

They said they not willing to match Costco prices and cannot tell me price on the phone They have really bad customer service I was shocked

Rex McDowell

Just had a good experience on the phone asking a bunch of stupid ink questions and getting good answers.

Kareem Hadee

I would have to agree with some of the other reviewers that the customer service could use improvement.

Craig G

Poor service. Be prepared to walk the aisle looking for your goods. The cashiers can be a bit rusty

Jessica Thomson

Not the best prices around, but the staff are kind, and there were plenty of product displays

S.Y. Park

Lots of sale items. Getting in and out of parking lot to 15th Ave is not as convenient