Category: | Pharmacy |
Address: | 18906 US-2, Monroe, WA 98272, USA |
Phone: | +1 360-794-0943 |
Site: | locations.riteaid.com |
Rating: | 1.5 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
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A Private User
I will never spend money at a Rite Aid ever again. Horribly incompetent staff. They were poorly trained, rude, and could not keep track of my prescriptions. I had the most aggravating experience trying to get my medicine from them, I transferred it from one Rite Aid to another and they couldnt find it. I had to track it down for them. Once I did, then they made me drive to Bothell to pick up one third of it because for some stupid reason they couldnt fill that part there. Every Rite Aid Ive gone to is slow to fill prescriptions and has had problems with the auto refill system. I had considered switching pharmacies for a long time, but that was just the end of it for me. I transferred to Target, and they had absolutely no problem keeping track of and accurately filling my prescription. No more waiting an hour for some snot nose punk to count out sixty pills for me. I get it quick, cheaper, and without the attitude.
1K
1Karen Lochin
Pharmacy work is intense. A difficult job when many people are relying on medications for their health. Not everyone is kind and has expectations which oftentimes are not the Pharmacy area but physicians or insurance providers. This Pharmacy is top-notch. They do their best to fulfill the needs of their clients in a friendly manner. I love the fact that I can call in, walk in, or drive in. They will tell me, call me, or text me when my prescriptions are ready. The store nice with a variety of convient food, beauty health care products, supplements, toys, school business items, photo center,seasonal items, cleaning and medical supplies so much more. The staff is friendly and the store is clean and well-organized. and let me know when a prescription is available. The drive-in window is very convenient.
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Tee IN
I usually dont have a problem with this Rite Aid Pharmacy. UNTIL I had to get a prescription for pain medication. I realized that some of the pills had been switched out for a similar looking pill that ended up being Ibuprofen from a CVS? When I returned to confront them I got a horrible attitude from the supposed Manager woman. She told me that her employees would never do that. She was extremely rude and acted like I was a complete scumbag drug addict, trying to come up on a couple extra pain killers? I was so flustered I didnt even get her name. I have Fibromyalgia and experience a lot of pain at times. Now, I NEVER get my pain meds there. I go to another Pharmacy and NEVER have any problems!!!
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Craig Brennan
Im pretty sure when it comes to filling prescriptions they run a game plan of "dont start until the customer arrives to pick it up" There has not been a single time where I have been given a time later in the day when it will be ready, usually about two hours after ordering a refill, where they have not told me "oh were still working on that, it will be ready in 20-25 minutes." Whether it be two hours, three hours, or like today, four hours after ordering a prescription, its always the same. 20-25 minutes after arriving to pick it up.
CA
Carol Bulas Honkanen
We always go here, expecting a wait, because it takes awhile to fill prescriptions. While we wait, we do our shopping and it is always very time effective; getting what we want, at our leisure, and then checking out with our prescription and/or getting a flu shot or any other vaccination that we decide to get. We LOVE being able to go here for shots, instead of making an annoying doctors appointment!!!
KI
Kimberly Ward
If there were ZERO stars, I would have picked it! This pharmacy is awful on a consistent basis. I have been on both the provider side as well as the patient side of things when dealing with Rite Aid in Monroe. The customer service is not on par at all with what it should be - staff is very rude.
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Kevin Davison
The pharmacy is beyond slow, prescription orders can get lost, and delay between received orders and final pickup can stretch into hours. They are not always communicative about changes in prescription status, leaving it on the consumer to figure it out.
GA
Galena Woods
Their pharmacy is a fricken joke. Honestly dont even bother with this place when it comes to prescriptions/pharmacist/staff in general. If there was 0 stars I wouldve definitely chose it.
CO
Cory Layton
Longest wait times ive ever endured at a pharmacy and they never call to let me know when my prescriptions are ready. I DO. KT RECOMMEND this rite aid unless its your only choice.
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Alexander Porter
Horrible staff. To them its just a job, which is fine, but they barely perform it within compliance. Id recommend anywhere else.
SA
Sara Smith
Shelves are stocked well. And this location is very clean.