Category: | Pharmacy |
Address: | 3382 Castro Valley Blvd, Castro Valley, CA 94546, USA |
Phone: | +1 510-537-0072 |
Site: | walgreens.com |
Rating: | 3.7 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–6PM 10AM–6PM |
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Angela Wong
I had 2 disposable camera developed at Walgreens, Castro Valley. I picked up 2 packages; however, one of the package had the wrong pictures. Apparently, the pictures where misplaced with another persons pictures. I was told there was going to check and call me back. Two weeks latter, I called to inquire the status of missing photos. I spoke to Nancy, the Assistant Manager, and she told me that she was going to follow-up the investigation. Nancy called back within two hours to let me know that she was calling up all the customers who had brought photos for development same day to make sure they did get the right photos. Fortunately, Nancy found the missing photos same day!! It meant a lot to my daughter as the pictures were part of her outdoor school class. Nancy deserves commendation for following up and resolving the problem. She certainly went above and beyond her duties! THANK YOU NANCY!!
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Laura Cortez
I Was passing by few days ago and decided to stop at Walgreens to get tylenol for my baby, when i went in, one of there employees directed me where i can find them, i went there an there was nothing on the shelf, my jaw dropped as i dont know the area, I was very upset and spoke to one of there employee name valentino, he apologized and told me to give him a second, i saw him turning containers upside down, and thought he was ignoring me, i was about to snap when he got up with a stack of tylenol and told me i will ring you up right away, so you dont have to wait any longer, that really made my day as i was going on a road trip with my family, we didnt have to stop for anything else, mucho gracias!
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Donna Darling
Worst pharmacy around....long lines with poor customer service. The pharmacist was inept. After waiting 3 hours for a new script to be filled, he announced that the MD ordered only 1 tab for me. I retorted, "Doctors dont write scripts for ONE pill." He told me to calm down, and then filled the script for 30 tabs while I waited some more. NEVER going back.
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Kristine Standley
The pharmacy staff has gone above and beyond in several situations to ensure I get the meds my DR wanted me to have. There are some unusual policies that they must observe that create some issues but the staff is fantastic.
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Davinder Sanghera
Try to take pictures here. 2 people was working behind the counter but nobody assisted. Too bad service. Dont be come here for pictures. They take long time. Doesnt care about your time.
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Karen V Chin
The sales clerks are nice and patient with the seniors who come in and shop. Bright, clean and organized.