Goodwill Retail Store & Donation Center

Reviews 41

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John B

One star only because I cant give zero star. Ive been to so many GoodWills and hands down, this location is THE worst. Last three times Ive been there, it was the same lady at the front, who annoys everyone. Shes rude and bossing around everyone including the customers. Today, Ive decided stop going there. I think Ive had it. Each transaction takes at least 5-10 minutes because of her. She checks every single tag, and no idea what she types in in the register. Last time, it took her 15 minutes to check every single thing for something, thus we were late to my kids school. Brand new toy with original store tag $2.99, GW wants 5.96 for it. My favorite GW is the one @ Fairfax. They have the best staff. NEVER SHOP AT THIS LOCATION. THEY ARE JERKS.

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Chris Ulloa

Its really funny how many people have all these bad reviews, the first time i shopped there for a piece of furniture my mother and i were interested on a glass table that was marked for $25, little did we know that in the next minute a man was about to lower the price, he lowered it to only $10 dollars and told us that he lowered it extra just so we can have the best price on the table. Hands down some of the best staff I have ever met at a Goodwill. Not only that but the staff even insisted on helping my mother and i move the table to our car.

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Pam Markle

I go to this store frequently and have always found the staff to be friendly, helpful, respectful and just plain fun some times. Every time I buy a large item, like a NEW in the box PB market umbrella, Ricardo has helped me get it in to my car. Store is always clean, and I love the round-up your order as an innovated fund raiser that I have only seen at Goodwill stores. Give it another try if you haven’t been there lately.

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Sonja Belanger

My daughter and I were looking for furniture for her new apartment when some guys hand carried out a piece that hadnt been priced. We looked interested in the piece, while the lady was looking over the dresser. She quickly marked it at $160.00 and walked away. We looked at every piece in that store, not one thing was over $100.00 EXCEPT the piece we were interested in. Surprise. We left.

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Ardy S

I have donated countless bags of clothing, accessories and appliances here since 2008 and never actually shopped in here. Now that I have heard all these horror stories, including personal stories, I will drop off my goods elsewhere and tell everyone I know to avoid this store as well. Like the other reviewer said, its GOODWILL. You are getting this merchandise for free you greedy fools.

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Nicole J

The store was pretty neat and well organized. I love thrift shopping, but this particular goodwill had nothing I was interested in. Its true, it seems like theyre not moving anything because of their prices being a tinge bit too high. The Goodwill in Gaithersburg is way better. Ill look for another thrift store before I go back. And I will be back :-)

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A Private User

Wow gw is clueless they could make killing if they woke up. Basic crap sells for nothing at dollarstore and walmart. Prices are laughable and the place is over crowded with over priced junk not moving. I'll let them figure it out how to make it. Wake up gw in sterling numbers aren't adding up are they???? Learn how to sell

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EB

Ebony Bustle

Everything is broken, sold separately, or infested. If you put a Goodwill in a bad neighborhood, those very people are going to be the ones donating the trash that shows up there. I once bought a tea kettle with black sludge in it. Youre welcome.

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Nicola Magley

This Goodwill has plenty of space for a cart to pass and a large kids play area. The clothes are organized by size and color and it has a huge book section. There is not as much furniture available available avails other Goodwill stores though.

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Janet Green

The staff is super. They are kind and very helpful. You never know what treasure you will find here. Be it a designer gown or a 12 piece dining room set! This is a good place to help find the perfect accessory for decorating.

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LucyAnn Shortess

Supports a good cause, can sometimes find great bargains and finds. Staff is helpful though always busy. Some things are a bit overpriced compared to other thrift shops (especially books and womens dresses).

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Charles B

I had a good experience dropping of a stack of computers for recycling and an item for resale. I had friendly help. Hopefully, the problems mentioned by others are less common and will be improved on.

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Olivia Dominguez

I love thrift stores but this location doesnt seem to have a lot of turnover, meaning Ill go back a few times a month and not a lot og new items will be available. Still always find something though!

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Meagan Posey

Very disappointed in the store. Bunch of overpriced junk all the good stuff Im sure theyre putting on eBay and leaving all the crap to everybody else in the neighborhood thats good will for you

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A Private User

Scumbags. They saw I had interest in an item. I left to get the money and they increased the price while I was gone. Ran by pathetic people who are money hungry without an ounce of "goodwill"

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Annie Zhang

Said it closed at 8:00 PM New Years Eve, but when I went to pick up some secondhand tee shirts at 7:22 PM New Years Eve, the shop was already closed. Disappointed.

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hipu

Not a bad Goodwill. Its in a decent area, though the parking can be annoying. The selection is fairly good, often times a good bet for electronics.

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Anne Kemp

Always a good deal to be found. Well organized. The staff is always willing to lend you a hand. Very child friendly.

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Gary R

Decent store. But Goodwill picks their best stuff to sell on their online auctions, so really cool fins are rare.

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Steven Harvey

Clean location and friendly staff! Highly recommend you stop by and see what little treasures they have there.

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Jonathan Cash

Good prices family lights going there got my son a TV there for really really good price and it works love it

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Josiah Rentschler

I have bought and donated here. Pretty average. Not a great selection, but what they do have is pretty good.

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A A

Nicely sized and pretty organized. Just drop yur boxes off in the back and they take care of everything

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Jonatan Avelar

Tienen cosas demaciado caro

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Anne Morrow

Friendly staff, large dressing rooms, great buys. I never buy my clothes anywhere else.

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Siva Prasad Koka

Goodwill donations are behind the retail shop and timings are different than retail shop

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Amy Heishman

Not very organized and just a mess. I washed my hands immediately after leaving.

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Paul J

Sometimes good stuff, sometimes not. Nice employees all the time.

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Bruce Cruz

Conveniently located for me to deposit useful hardware and gear.

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Grace Be

This one normally has some good random finds and priced well.

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Tanya Martin

Nice store. Waits at the register are very long though.

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Ryszard Tomaszewski

I found here nice tv/monitor with HDMI 19 inch for $10

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Yaneth Medrano

Muy bien

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Monique DiCarlo

Didnt like it either, depressing store in many ways.

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Karen Sullivan

Usually can find what we need as far as clothing!

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James Fletcher

Very well organized and the staff is very friendly

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Yasir Haque

Got a great Nike Dri-fit gym top for that low low

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Marcus Henry

The staff is really kind and the prices are fair!

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Tanya Howard

Good prices, but I wish it offered used games :(

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Jeff Webb

Lots of cool vintage stuff and friendly staff!

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Araniva Brian

I always go there to check out good prices...

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