Harris Teeter

Category:	Grocery Store
Address:	12960 Highland Crossing Dr, Herndon, VA 20171, USA
Phone:	+1 703-464-7934
Site:	locations.harristeeter.com
Rating:	4.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 17

sun shine

This is a review for the pharmacists. Kathleen Bishop is an amazing pharmacist. She is courteous and helpful and explains all your options. She told me how I could enroll in the Vic pharmacy program and get my medication at a slightly cheaper rate than using my insurance. Then the next time I had Eric Yi. Now he is at the other end of the spectrum - terrible customer service, terrible attitude and not knowledgeable. He had filled and billed a refill on the same prescription using my insurance, hence it was a higher rater. When I told him that I got it at a lower rate the previous month using the Vic program , he told me there was no such program! I did not remember the exact name of the program , so I told him that the previous pharmacist had told me about it, it is about $8 for a year and I get my prescription at a slightly lower rate than with using my insurance etc. He responded saying that was a program from maybe 5 years back. I told him again patiently that it was only last month that I got this. He once again denied the existence of the program. I then asked him to look at my billing etc from last time in their computer system. He looked and then had to unwillingly admit that yes it does exist. So after much consternation and time I got my refill. The next time again I unfortunately got him. This time though Kathleen had filled it already , using the Vic program so the rate was correct. However I wanted to check if I would get a lower rate if I got 3 months supply (which my doctor had written a prescription for ) instead of a month at a time and asked if he could check on this for me. He made such a face and said it would take time and probably not make a huge difference. When I persisted and asked if he could, he said it would take time and just continued with what he was doing. I was left standing wondering if he was going to do it or not. I had to then ask him ok how long will it take. He said let me see and could then give me the answer in less than 2minutes! And sure enough it was cheaper. He then made a face (I am not kidding!) when I asked him to redo the refill and give me a 3 month supply instead of the 1 month. He actually had the audacity to tell me its only a few bucks less!! Is not the customer the one who makes the choice on whether they want to save those "few bucks" or not?? without having to deal with the judgement of the pharmacist?!!! I really do hope Harris Teeter educates Eric Yi about their pharmacy savings program and customer service norms!! I would like to see less of him and a lot more of Kathleen Bishop. I

Nick Harmon

Very friendly employees here, and theres always good deals which offset the otherwise high prices. Good quality meat and produce. Edit: previously a five star review but today I went in to buy a few things and when I went to the check out counter there was a prominently displayed magazine with a naked woman on it. It was extreme, even by todays standards. Doesnt the management care about the kids who will see this? Way too sexually explicit.

Jared Lem

I like Harris Teeter because I am a VIC Card customer. They are way better than Shoppers Food and have more cashiers on board than Shoppers ever did! They even have a lot more employees to help their customers out. It is still within walking distance to my apartment residence. They are open 24/7, except Christmas and Thanksgiving. Harris Teeter does not have panhandlers sitting outside their store, unlike Shoppers Food.

Juan Carlos Araneda

I recently transfered my prescriptions from another pharmacy to the HT pharmacy in Woodland Crossing, Herndon, VA store number 85. The HT Pharmasist took the time to complete the transfer, she was very helpful and polite. Im really happy with my desition to do the transfer and I can tell the difference on the customer service. Thanks Kathleen Bishop is AMAZING!

Nikita Spencer

This HT is open 24 hours. I used to work here for a few months doing overnight stocking. The store is always clean and well stocked. I use the pharmacy here as well. As a customer, I always get prompt service from friendly associates, and my kids love the free cookies. They have a great selection of all natural and organic products at reasonable prices.

Jon

A very impressive and cool looking place to buy groceries, but the prices here are borderline crazy. Compared to Shoppers not too far away, cost for just normal groceries is very high. If atmosphere for your food purchasing is important, this is your place. If you are all about price, perhaps consider another grocery store.

John Kerpchar

Slightly better selection of items offered, that said, like Wegmens and other specialty markets all items are way over priced for no apperantnt reason. Having lived in Europe for twenty five years I liked a particular store in what was then West Berlin. KDV was indeed the Super Market of The World.

Rajesh Cherukuri

Its a decent grocery store with moderate prices as compared to Whole Foods. Personally I like Harris Teeter not for their selection but for the fact that they are open 24/7. Honestly, I walk into this place with headphones on and can probably walk out without interacting with a single person.

Ruchi Kapani

Wow. Their customer service is like no other grocery store in the region. Humble, kind, amazing people work here. Lou and Oscar are amazingly helpful. Words cannot describe how I felt when I left. I usually dont go to this store but after my experience I am persuaded to return!

meghan smith

Always love Harris Teeter including their Express Lane shopping. Staff is always courteous and knowledgeable and the store is always clean, well stocked and they have good deals. The Express Lane staff is super and have never given me bad products including produce!

Siri D

Worst Pharmacy ever! BEWARE! They fill generics and give it to you as brands, and they even try calling your doctors and convincing them. Had the WORST experience there. Will never give up CVS or RiteAid for Harris Teeter. They think prescriptions are groceries.

John Doe

I am a usual customer at this Harris Teeter and today Id like to give a shout out s/o to a Cashier I think his name was Lawrence because of his excellent customer service and great attitude, in general this grocery store is good and helpful for what you need.

Maryam Bashir

I cannot say enough good things about the pharmacist Kathleen Bishop! When I first when there with some bad news, she came from behind the counter to give me a hug. Shes an angel! She truly cares about her patients and is beyond kind and caring!

F. Stephen Quaratiello

It has all the usual supermarket essentials, a somewhat surprisingly extensive wine selection, some great deals and a friendly staff. The best thing about it is that its open 24/7, and their store brand is actually quite excellent.

Swishers Kicks

Harris Teeter is a great grocery store. I would consider it high end. They have free samples which are awesome! They also have many items that you wouldnt be able to find at a Food Lion or Shoppers.

Yavuz Inanli

nothing wrong with this harris teeter it keeps with the impression that harris teeter provides a slight upgrade over your typical supermarket food - however the parking lot has limited sight lines

Grace Be

Great selection and good shopping experience but I find prices to be higher than other grocery stores. Their deli has sushi, sandwiches, and sometimes hot items available to take for lunch breaks.