Category: | Cell Phone Store |
Address: | 5509 Urbana Pike, Frederick, MD 21704, USA |
Phone: | +1 301-682-5766 |
Site: | att.com |
Rating: | 3.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 12–5PM |
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Jesse Price
Absolutely horrid service. The first person who "helped" me rambled a bunch of numbers trying to explain their new plans. Terrible sales person. I left the store confused and frustrated. I later returned to the store the same day to make a purchase and stood around waiting for 15 minutes for someone to even greet me. Once someone did, they talked to me like theyd rather be at home taking bong hits. Never felt so angry trying to make a simple purchase. They lost money yesterday, sure it wasnt the first time.
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Keith Mathias
Ive never come across a more inept customer service team. Horrid salespeople that ignored my girlfriend and I for 20 minutes before failing to effectively explain new plans/financing options. Buying a cell phone should never be this difficult.
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Chris Tramontana
Jumped right up to help me with a problem I had with my phone, did not understand why they could not do a factory reset. I had to travel to Best Buy to have the guy st the Samsung counter do it (he didnt know why AT&T couldnt do it either)
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Jesse Lambert
The best customer service. I have had nothing but positive experiences with all the staff at this location. I go here and recommend it to anyone with ATT. Thanks Guys
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Leon Cash
This store literally smells like rurnt hooha
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38terri
Ive been with AT&T for almost 15 years now I left for one year and I came back I love their service
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William Rickert
There arent enough words or time in the day to describe how poor the service is.
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Alex Follin
Service was great, problem was fixed in under 5 min.
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Porkface :3
Fast service