Earls True Value Hardware

Related:	office depot leesburg va
Category:	Home Improvement Store
Address:	300 Chatham Heights Rd, Fredericksburg, VA 22405, USA
Phone:	+1 540-373-8128
Site:	earlstruevalue.com
Rating:	4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 9AM–5PM

Location

Photos 25

Reviews 13

David Colcombe

I will drive past a lowes and home depot anyday to come to Earls. I moved to fredricksburg last year and fell in love wotb this place when i discovered it. Honestly Theres a certain vibe and feeling that comes with shoping at a Family run hardware store that is absent at the corperate chains. Earls is by far the nicest family run hardware store I have ever been to. Itd acctually pretty big, and they have had everything Ive ever needed for my Diy projects. As far as the prices, they are extremely competitive. Sure you can get cheaper prices on some things at the lowes, wallmart, or home depot but the shopping experience is so much more relaxed and memorable. Unlike home depot or lowes My Kids actually love going to Earls because they have a kiddie horse ride that only cost a nickel or a dime and a cool gumball machine. Plus there is train tracks behind its so they get a kick out of watching a passing train. If you havent been here before give it a try you will love it.

Mike S

Will never do business here again. Was told by long time employee Vito that I could return my purchase and get my money back "no problem" if the item was returned unused and sealed in original box. He told me this twice. Of course when I attempted to return the item (3 days later) this was not the case at all. Store manager Kari at first refused to refund my money. She was much more concerned about being able to return the item to her supplier than making sure my experience at her store was a good one. Whatever happened to good old "customer satisfaction"? She informed me the next day, after getting permission from her supplier, that an exception would be made and eventually refunded my money minus a 5% "restocking" fee. I have never had so much grief and stress over a return in my life. Ill do my business elsewhere, thank you, like Home Depot or Lowes where my satisfaction has always been a priority.

Ida Johnston

Their variety of general goods isnt quite as good as Lowes or Home Depots but they have an excellent selection of fasteners. What I really like about going here is that if you need a little fiddly bit for something or you lost the little fiddly bit to something, you can actually bring that thing in and go down the fastener aisle and try screws or nuts or whatever right out of the drawers until you find exactly what you need, and then you can buy that ONE screw. Its excellent. The staff has also been very helpful with my many weird and crazy projects. They actually recognize me now, its kind of satisfying to be that girl whos always building something strange and oddly specific. One time I asked for a really rare part and they didnt have it, but they told me exactly where I could go for it. Excellent selection of fasteners, and excellent customer service.

James Warstler

Nice "neighborhood" hardware store. I usually stop here before I go to the "big guys" because Id rather support a personal, family business. Unfortunately they just cant compete price-wise for many items but for <$100 stuff I usually just pay the higher price for the convenience and service. Also, nice to not have to go all the way to 95 for a bolt or washer or such.

B. W. Behling

For us "handy" types, having a good hardware store nearby can be the make or break point in buying a new house, and so it was when the wife and I bought ours here about 10 years ago. Earls is an excellent hardware store, with a staff that will bend over backwards to try and help you out.

H. Mikael

Very helpful & knowledgeable employees, but cashiers dont smile much nor do they seem friendly. Much smaller than a Home Depot or Lowes but you can find 90% of what you need, albeit at a slightly more expensive price. Store doubles as a Post Office, which is a bonus.

Dianna Rakestraw

Good customer service, and the store is well organized and clean. Its also a Pokemon gym for Pokemon Go players!

nomadichouse 2017

the employees helped me find what i was looking for even if it was not at there store GOOD CUSTOMER SERVICE.

Svetlana Feofanova

They have had my loan mower for almost 2 month now. Lies after lies after lies. Filing complaint with BBB.

BigIron5 !

Very friendly and helpful. This is not a Lowes or Home Depot, which is mostly good and a little bad.

A Private User

Your better off shopping at Lowes, Home depot or walmart. Very poor selection and price.

Hunter Keiser

Knowledgeable staff and they always have had what I needed