THEFACESHOP

Category:	Cosmetics Store
Address:	7031 Little River Turnpike, Annandale, VA 22003, USA
Phone:	+1 703-256-8802
Site:	international.thefaceshop.com
Rating:	2.7
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12AM–7PM

Location

Photos 30

Reviews 11

Alice Wang

I love Korean skincare products and have been on a dedicated Asian skincare routine for years. However, given that these products are a rarity in the States, shops like The Faceshop are a godsend. Sometimes, you cant always trust what you buy on Amazon for Asian skincare products so coming here gives me a piece of mind knowing that theyre authentic Faceshop products. The storefront isnt too big, but its very organized and bright. There are signs on both walls that tell you what products are below, whether its skincare, body care, women or men. The saleswoman was very polite and recommended several different products once I told her I had dry/oily combo skin. From sheet masks, cleansing foams, toners, cleansing oils, body creams, and even makeup like mascara and nail polish, The Faceshop has it all! I picked up some much-needed sheet masks ($2-3 each) in green tea, mung bean, and olive. The store was doing a promotion on cleansing foams (buy one, get one free) so I picked one lemon and one acerola. At the salesladys recommendation, I also picked up a hydrating seaweed sleeping pack. She threw in samples of a green tea toner and lotion kit and a whitening essence at the end of my purchase. My total for 4 sheet masks, two cleansing foams, one sleeping pack, and two samples came out to be a little over $30. What a deal! Ive already started to use the acerola cleansing foam and its wonderful. I cant wait to try the sheet masks. Ive been using My Beauty Diary sheet masks and theyre good, but I am eager to try these. The Faceshop products are high-quality, natural and reliable. They are more known for their skincare products than makeup products, but I wouldnt hesitate to try the makeup. When I purchased my items, I also signed up for their rewards card. They also send out emails when they do promotions, which I think is fairly often. I cant wait to check out the other Asian beauty stores in Annandale (theres a Tony Moly next to Breeze Bakery!), and I know this wont be my last visit to The Faceshop.

Christina Zhao

When people say "I cant speak Korean" it doesnt mean "I cant understand Korean". Their products are not bad, but their staffs are super RUDE. If you want to learn some bad Korean words, this is the best place. The staff will speak those words loudly behind you. I complained to their manager, but she didnt believe me (plus, no apologies). My Korean speaking is limited, but my listening is good. I know what the staff said behind me. American skin care products are too strong for me, I used to be happy for having the face shop in this area. From now on, I would NOT refer this store to my friends. If I want to buy Korean products, I will go to Amore or the face shop in New York.

Anna Maria

People who are not born Korean and huge fans of Kdrama will understand better.When you view their serials they show that the customer service is very polite and customer oriented.unfortunately that is so not true at this place. They have it in very good location and pricing of the products is also on expensive side.But the place is not welcoming to all its customers.They judge and depending on the product they choose to buy their customer service is oriented.On top of it if we ask for price they try to move to another customer.

Jennifer Erwin

Im so happy to finally have The Face Shop in Annandale, VA! So far I am using the Rice Water Bright Cleansing Foam. This cleanser is great for removing make up and cleansing your face without drying out your skin. You will only need about a pea size amount for your face so this product will last you a while. (My skin type is usually dry and easily irritated by products with too much perfume. I have not experienced any drying or allergic reactions.)

Jo A Kim

The reps should probably have a little more better service. Rather than being concerned about their faces they should probably ask their clients if theres anything they could assist with. I had to keep asking for prices because they werent placed in the correct bins. And there werent good descriptions given by the reps when I asked them about products. But the store itself is great to have. Their products are reliable and good for your skin.

Nara Damdinsuren

What bad service towards me today. One of the employees were really unfriendly towards me. And that was the same person from last time I went there. And I was a customer when store opened. And Im not coming back since the lady had said to me not to come back. Such bad service.

Britt Winchester

Clean store, awesome selection, helpful staff, great prices. Their products are awesome, and the staff are always very knowledgeable about them. I love this place, and I bring as many people here as I can

James Lee

So many mens products...awesome. The price is very affordable. The Face Shop sales ladies are very knowledgable in providing the right product for my daily use..

Yumi Kim

wow terrible customer service... was rudely mean and seemed not to care about the job. if you are going to work there, then please know what you are doing.

Nara Damdinsuren

they have very rude staffs. They need a new managment . need a good customer service plze.

Diana S

so excited for the opening of face shop right by my house! will be visiting often!