Sephora

Reviews 4

ME

melissa Butman

My friends and I were trying on makeup earlier today in the store, and noticed we were being followed around and talked about by the employees on their headsets. They kept hinting at the fact that they thought my friend stole a Kat Von D foundation because she was using it and trying it on. One of my friends said that she heard the male employee say, "I cant wait to see how this plays out, its gonna be so funny".Then, as we were leaving, a couple of the employees, and the manager, were standing by the door waiting for us to leave. As my friend (the one who tried on the foundation) starts walking out, one of the women who was following us around the store steps in front of the censor to set it off. The alarm goes off, obviously, and they asked to check our bags and of course, theres nothing in any of them. So we walk through a second time and this time it doesnt go off. The way the staff handled the situation was extremely immature, unnecessary, and uncomfortable. Not only that, but also made us feel as though we were being treated as less than human. My friends and I, will most likely not be purchasing from this store again.

---

ZA

Zaza Bur

Horrible customer service. Went on 1/10/17 at 641pm. 6 girls were working and 1 guy. 2 girls were chatting around without any customers but other girls had customers or were stocking so thats understandable. Had to go up to front to ask the front register to help us. Def not on par with customer service here and I normally purchase tons at Sephora, but not this time.

---

MI

Miss M

No one is there to greet you upon arrival like they do in many other locations. I wish they carried some of the more exclusive lines. The store is a nice size and appears well kept.

---

EM

Emily H

Recieved horrible service and they charged my gift card when they told me there was no balance (there was 25$ on it and they took the 25$ off but I didnt buy anything !)

---

---