Category: | Cosmetics Store |
Address: | 2800 Clarendon Blvd r550, Arlington, VA 22201, USA |
Phone: | +1 703-528-1273 |
Rating: | 2.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM |
FA
Fairlington Living
Dont stock EVERY shade of makeup if you dont want to sell to EVERY RACE of people. I went casually to Sephora twith my wife who was looking to buy some new makeup. NEVER have I experienced such blatant discrimination. Every associate would merely say hello to us and keep walking and when customers after us would come in they would great them and offer them assistance and would walk all over the store with them. My wife was looking at one specific type of makeup for over 15 minutes and NO ONE ever approached her to offer help although there were three AVAILABLE associates that were not helping anyone as there were only 3 customers in the store including. In fact another associate went to assist a group of 2 customers that were already being helped by another associate. I asked to speak to the manager and to my surprise it was the EXACT person, named Deborah, who initially disregarded us only to extensively offer to help the next customer to come in that looked like her. When I asked her why she offered us a different level of service she said she did not. Clearly she would not admit that she ignored us only to offer thorough service to the other customers. Not only did she do that, but other associates did the same thing to us. DO NOT BUY from this store that exhibits such RACIST and DISCRIMINATORY practices!!!!!
KO
Koko T
I dont like it all!! I came on a rainy and I wanted to shop, not be bothered! They all harassed me asking me if I need help, after I told them no! Sometimes you dont want customer service and they harassed me and my husband through the time we shopped! I ended up going to another Sephora.
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Brionne Griffin
I have to admit, Ive only had excellent experiences here. The staff is always nice and knowledgeable about the products, but not pushy about selling expensive items. This location is not the largest, but its open layout makes it feel very spacious. This is my favorite Sephora to visit.
SO
soumya sharma
This is a different kind of sephora store, where sales reps are relatively more free.. And hence want to desperately make a sale. Go in you need some personal attention, they know stuff but dont go if you dont really know what you need else you will pushed alot
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Cara Wood
Sylvia is AMAZING. She spent the better part of an hour teaching me how to do my foundation and contouring correctly. She helped me find the best products for me, while sticking to a budget. I was seriously so impressed.
CA
Catherine Pierce
Poor choice of perfume. In this holiday season I actually had to ask for a gift looking bag. The other customers were served appropriately.
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Liz R
Great inventory, lacking in customer service