MetroPCS Authorized Dealer

Category:	Cell Phone Store
Address:	1209 N Main St, Tooele, UT 84074, USA
Phone:	+1 435-882-3112
Site:	metropcs.com
Rating:	4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 4

Reviews 13

Terry Gray

Went to the Metro PCS store in Tooele, Utah for the promo two lines for $30.00. Transfering from Family Mobile. We were told by the sales person that our current phones would work "just fine". After she set up our account, took our money, and ported our numbers over we were informed that they would not and that we needed to buy new phones from that store. We told her to forget it and cancel the transaction. We were told only corporate could do that. When we asked for the number to call we were told we would have to look it up online. This is not as easy as it sounds. After more than a week of trying to contact corporate we were finally told they would send us a refund. After over two months wait we called back and were informed that it would be almost impossible to get any kind of a refund. Luckily Family Mobile was able to get our original numbers back fairly quick. Although we did have to pay reactivation fees as if we were new customers. So bottom line is Metro PCS cost me almost $100.00 without me using 1 second of their services. PLEASE DO NOT FALL INTO THEIR TRAP LIKE I DID!!!!!!!#!

Matthew Shaw

Customer service is the worst of the worst! If you have an issue with the service, the store employees arent trained so they have to have a corporate person come down... this particular one told me 5 days in a row to meet her at this store and she never showed up... never even called... also when I bought my phone, she promised me an otter box and tempered glass for free... I never did get them... STAY AWAY FROM THIS STORE!!! I am not the only one that has had this problem!

Lisa Teters

Customers should note that the store hours are 10am to 7pm. Website states 8pm as their.closing time. That is incorrect! Store closes at 7pm!!! This discrepancy has made for a delay in phone service. And of course a late payment. Not everyone has a card to do online payments and must pay bill in person. What a shame and a scam to charge people $3.00 extra because rhey pay bill in person.

Ryan Whitehead

They said my phone was in stock, went in the next week and they were out. Said they had a shipment of phones coming today (Monday, September 5, 2016) and said my phone would be here, now they are saying the will get the shipment next week..

Shane Mann

Metro is the worst phone company I have ever been with there product knowledge is terrible there service is terrible I ordered two phones they never came in. DO NOT GO TO METRO PCS THEY SUCK

Alan Webster

I like the help and the offers the phone has an shay and Victor were one of the nicest and friendlys people who help me set up Im sure Ill have years of quality service

matthew seamons

Service was exactly what I would expect. Very helpful and on top of my concerns. Thank you metro employees Shawnee and Victor.

Charlotte Johnson

Love how helpful Shay was. She helped us get our pics transfered to our SD cards. So appreciate the customer care!!!

Natalie Sant

Good phone plans, inexpensive smart phones, no contract is way nice. Never had a problem with service coverage

Brenden Palmer

Great company and great price for services

Connie Bastemeyer

Victor and shay were very helpful.

Marvin Crebs

Got a new and very helpful. Thx