Category: | Used Car Dealer |
Address: | 3330 State St, Salt Lake City, UT 84115, USA |
Phone: | +1 801-486-1230 |
Site: | yourbudgetautosales.com |
Rating: | 4 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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cheri-ann uncangco
They basically sold us a lemon. I CANT RATE IT A ZERO , SO THE ONE STAR IS A NEGATIVE 1 FOR RATING...We desperately needed a car to accommodate our 6 kids and we had a big down payment. Even at 2000 down, we got jipped.. we had the car for 2 1/2 months and it literally died out.. NOW were stuck paying for this treverse that is NOT RUNNING..and we only had IT for 6 months now.. but used it for the 2 1/2 months... supposedly was owned by a mechanic who took great care of it, saw the car fax and it looked legit. But do not be fooled.. THEY ACT ALL NICE WHEN UR AGREEING WITH THEM, BUT THE SECOND U HAVE OPINIONS ABOUT THE CAR OR CONTRACT, THEY ARE ALL RUDE! the big Boss girl gives you attitude, the girl whos always on her vapor smoke thing gives you rude looks and gets mad at you if she doesnt agree with your decisions (when it comes to cancling the deal, bc they dont have the car ready)... BOTTOM LINE: *THEYRE RUDE *DONT CARE ABOUT THE SAFETY OF YOU OR YOUR FAMILY THAT WILL BE USING THE CAR. *WANT MORE MONEY *TRY TO INTIMIDATE YOU INTO BUYING *AND IF YOU TRY TO CANCEL THE DEAL THEY BASICALLY BULLY YOU INTO STICKING WITH IT. I WOULD NOT BUY ANY OTHER VEHICLES THERE OR RECOMMEND ANYONE TO BUY THERE... *WHAT GETS U IN IS THAT IF UR TRYING TO GET A CAR AND U HAVE BAD OR ZERO CREDIT, THEY MAKE IT SEEM LIKE U CAN ONLY GET A DEAL WITH THEM BC OF UR BAD OR ZERO CREDIT... THATS THE PART WHERE IF U DESPERATELY NEED A CAR, UR GOING TO JUST GO WITH IT.. BUT I STRONGLY RECOMMEND AGAINST IT... WE NEEDED A CAR TO FIT OUR FAMILY OF 8 AND NOW WERE STUCK WITH NO DRIVABLE CAR AND MAKING PAYMENTS ON A LEMON ...
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Aly Belle
I couldnt select zero stars. This is the worst business I have ever been in contact with. Horrible customer service. I got put in a vehicle the same day they bought it from an auction. They hadnt even test drove it yet. I had a different vehicle before this that I was fully qualified for, and had insurance and registration in my name, everything. They told me a few days later that I actually wasnt qualified for it, to bring it back, and they had another buyer already getting into it. So they tricked me into signing papers for the car I have now, saying it was exactly the same as the other one and not to worry. They had no idea what was wrong with it, they just put me into it. I drove it after they had me signing things, and the motor mounts were broken along with many other things. They fixed nothing. They also, to this day almost 7 months afterwards, have never given me any copies of my paperwork. No copies of what Ive signed. Ive gone in many times to get it and theyve told me that they dont have it. Well who does? They also had one of their salesman drive TO MY HOUSE to get a piece of mail from me to have "proof of address", and I still have never gotten my mail back either. This car Ive had for 7 months, after putting thousands into fixing it, is completely broken down now. Worst decision I ever made to come here. STAY AWAY FROM THIS PLACE!
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cricri l
DONT BUY FROM THIS DEALERSHIP. DONT BUY FROM THIS DEALERSHIP. I WAS REFERED HERE BY A FRIEND WHO "THOUGHT" THEY WERE A GOOD DEALERSHIP-BOTH HE AND I HAD A GOOD EXPERIENCE-UNTILL ALL THE PAPERWORK WAS SIGHNED...I WAS APPROVED FOR A CAR, GIVEN THE CAR, AND TOLD I WAS SET TO GO... OVER THE NEXT TWO WEEKS THEY HAVE ASKED ME FOR REFERENCE ADDRESSES, PHONE CALL LIST-AND WAS TOLD IT WAS SO THEY COULD CALL NUMBERS I CALL INCASE I DEFAULT-IN ADDITION THEY WANTED A BANK ACCOUNT OPENED-LOST MY PROOF OF RESIDENCE. I ALSO GAVE THEM A TRADE IN WHICH THEY KEPT ON LOWERING THE AMOUNT FOR IT AFTER THEY PROMISED A LARGER AMOUNT. AFTER ALL MY PAPERWORK WAS DONE THEY CALLED AND STATED I HAD TO MAKE LARGER PAYMENTS-BIGGER THAN WHAT I WAS PROMISED AND THAT I STATED I COULD MAKE. TO MAKE THINGS WORSE THEY ADVISED CAR THAT WOULD BE FIXED BEFORE I PURCHASED IT BUT NOW IT WILL NOT BE UNTIL I PAY THE REMAINDER OF THE DEPOSIT.... ITS JUST BEEN ON ONGOING THING-ID MUCH RATHER PAY MORE & GO TO A PLACE WHERE I AM COMFORTABLE THAN BEING HARRASSED-BY TEXT-UNPROFESSIONAL!.
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Tyler Morley
I give these guys no stars. The cars their are absolutely horrible they buy them at auction at dealer cost and take them back to their NON CERTIFIED MECHANICS. they then Dr. Them up to sell them to honest hard working people. Your lucky if your car lasts a month. We had purchased a vehicle from them in less than o month the motor went south. Along with several other problems. They had our car longer than we did. We had four separate major problems with the vehicle in less than three weeks. They gave us a loner car that had absolutely NO OIL IN IT the motor in the loner car blew up and ceased on us leaving my wife whom was 8 months pregnant at the time along with our three amazing boys stranded on the side of the freeway then tried to stick us with the tow bill.. they had our car in their make shift garage for two months and the check engine light is still on and they refuse to fix it. These guys are nothing but a bunch of crooks. The most crooked dealer I have ever been to in my life. DO NOT BUY A CAR FROM THESE CRIMINALS.
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Steve C Meyer
When going to Your Budget Auto Sales Mario had approached me while looking at a charger they had on site, not like your typical pushy sales person but as a very pleasant approach and listened without being pushy, unfortunately the charger i liked was a bit out of my price range and he had worked on getting another vehicle after giving choices of what I liked. Close to a month had gone by and he kept in contact every week then had another charger that had came in which matched all criteria and I was able to drive away a very satisfied customer. The whole management and sales staff are one of the best groups l had the pleasure of working with and they were able to overcome all obstacles to get me the loan no matter how difficult I had been. I would highly recommend them to purchase your vehicles through as they are one of the best out there. Thank you so very much which words cant express how happy I am. Keep up the great customer service and showing you truly care about your customers.
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Jaime Mayo
They dont care about you or your safety its all about them their gain, profits big time, dont care about loyalty as long as you bring money and in part that is understandable theyre not there to help theyre there to do business, but little people like you and I need someone whos willing to help us out, even if our credit is not as perfect, that doesnt mean that we cant pay or get screwed every time and as they please everyone work really hard to be able to buy something to be proud and say "I bought myself this car". Some of us can be making $8.00/hr, some more, but at the end of the day the same principals apply, work, make money and go to a dealership hopping to buy yourself a nice decent car, bring your business to this place and get screwed up at the end? That its just soooo...! Wrong. THANK YOU YOUR BUDGET! !