Category: | Furniture Store |
Address: | 1238 Putty Hill Ave, Towson, MD 21286, USA |
Phone: | +1 410-825-0951 |
Site: | havertys.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
JA
Jason Harang
The sales and purchasing experience was good overall. The loss of 2 stars is due to their shoddy "guarantee". Guardsman is the terrible service that is supposed to provide the cleaning and replacement services. Naturally, its an extra charge, however, Guardsman is supposed to clean your couch and replace damaged cushions. Well, what they dont tell you is that they cant guarantee the dye color of the replacement covers. If you see where this is leading, the replacement cushion covers we received didnt match our original couch color. Guardsman didnt care. Havertys didnt care either. Long story short, dont waste your money on the guarantee. In a year and a half, when the furniture you ordered becomes discontinued and they have no way to replace what you bought, they WILL NOT be replacing the whole couch. Youll be SOL. Dont let the sales person fool you with this.
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saurav pathria
We went to buy a sofa at Havertys. The sales person whose last name was Hawkins showed us many options. We liked a 4 piece floor model after 1 hour or more of looking around and agreed to buy it for $1600. I filled the credit application. Then, the manager who agreed to sell us for $1600 said, oh $1600 is for 1 piece and not 4. We were in complete shock. Such a blunder. Anyways, when we asked the sales person if he could honor that price, he rudely said, no way. We may have bought a sofa from Havertys yesterday but after this experience we are staying away from this store and so are our friends and family members.
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Millicent Cierler
Shopping at Havertys was positive in every way. There was an excellent selection of furniture on the floor so I didnt have to shop from a catalog. The salesperson, Joe, couldnt have been more helpful, courteous and patient. He spent two days with me helping me with my decision and he made suggestions that I wouldnt have thought of otherwise. Other stores I had been to couldnt compare to my experience with Havertys.
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valerie amado
Always a pleasure to do business with havertys