Sofas Etc

Category:	Furniture Store
Address:	1903 E Joppa Rd, Baltimore, MD 21234, USA
Phone:	+1 410-661-6600
Site:	sofasetcmd.com
Rating:	4.7
Working:	10AM–7PM 10AM–5:30PM 10AM–5:30PM 10AM–7PM 10AM–5:30PM 10AM–5:30PM 12–5PM

Location

Photos 45

Reviews 9

Julie Belkin

I had been hoping to try out some different versions of the Ekornes Stressless chairs and Sofas Etc in Towson had the ones I wanted to try on their floor. I drove all the way from Annapolis and it was worth the trip to find out that the one I thought I would like was not the one I wanted. Karen took care of me at the store and went through many of the available options. Choosing the right Stressless chair is not as easy as it should be. Too many styles and variations within the same chair. I did choose a chair I liked with the Signature base. They did not have this version on the floor but I liked the chair and thought that jsut changing the base would not make a difference in the chair. Karen wrote up the order and I drove back to Annapolis. When I got home I looked at the chair online with the Signature base and noticed that the configuration of the arms changed quite a bit with the different base. The arms are attached in a different way and were not what I wanted. I had to call the store and speak with Karen to change the order to a different chair. Karen did an excellent job but frankly this line of furniture offers so many different styles and options that it is not possible for anyone to know what one change will make in the chair itself. Ultimately I will have to hope I love this chair since it is not something I can return or will ever buy a replacement. I am at the point in life where I do not expect I will every buy more furniture and what I choose now has to be comfortable and more than capable of lasting the 20 or so years I expect to be around or at least upright. Sofas Etc is a good store with good staff and Ekornes makes a great chair if you can just figure out which one you really want.

Rohan Wallace

My wife and I were in the hunt for looking for new furniture for over a year. We looked diligently and visited many stores in our local area and online. A few months ago we visited some friends of ours and noticed their amazing new furniture and enquired where they got them from. That is when we learned about Sofas Etc. Karen greeted us and gave us the run down on everything pertaining to the store. She was extremely knowledgeable and professional and let us take our time browsing. She was not pushy and only engaged us when we had questions. Karen taught us the different qualities of leather and yes we noticed the difference to the feel and touch. All these years buying furniture and someone finally took the time to explain leather grades. We had our furniture for over a month now and we are still talking about our investment as we sit in the living room and look at each other and say "oh how comfortable this feels". I can go on and on, but I wont. If you need quality furniture and great customer service, please see Karen at Sofas Etc. Rohan W.

A Private User

We purchased a sleep sofa and extended service plan at top dollar. After less than five years, and with taking EXCELLENT care of the sofa, the cushions had started to come apart. We called them to see what they could do to help us, and they referred us to our warranty provider, who made us wait for a week or so before telling us that it was a manufacturing problem that had to be taken up with the store. We then called the store who made us wait to tell us they could refer us to an upholsterer, at our own expense of course. Not any help what so ever. We still have a couch that we spent half as much on and is twice the age. It is in perfect condition and has gone through much more stress. We will NEVER AGAIN walk into that store, much less purchase anything from them.

Lynette Garrett

This is my third time from ordering with Sofas Etc. Ive ordered outdoor patio furniture, a beautiful Ekornes office chair and two power lift chairs from Elran. Everything Ive ordered has been top quality. The service from them has been exceptional. They put a rush on the power chairs as my dad was moving to assisted living and the chairs arrived in time for his move in date as promised. The staff at Sofas Etc. know every detail and history of the companys merchandise they are selling and actually visit and observe how the furniture is made. The whole process from start to finish with Sofas Etc. has been been top notch and I would not hesitate to recommend them.

David Wilkey

Dont let the size of the store fool you. A great supply of comfy, quality soft goods for your home that will be custom ordered to suit your style. Dana Durrett is a designer extraordinaire. She will lead even the most indecisive to perfect solutions to make your individual space fabulous. Her expert knowledge, combined with with her commitment to customer service makes this furniture gallery standout among the crowd. Recommend especially the Precedent Line for sofas. A wide variety of customization options combined with excellent craftsmanship makes this line a winner. Let Dana guide you in the best selections to make your home a knockout.

Mikia Heard

The sales woman was helpful in offering feedback and recording the product numbers for the item I requested. She was also helpful in choosing additional catalogs for me to look through and was patient enough to sit with me throughout my contemplative tenure. The owner was also helpful in sharing some insight about their products and floor room. I recommend coming into the store. It has a big floor space so you are surely to find something that you like but what brought me to this particular store was there availability of a specific product and the current location near Baltimore.

Pamela Price

I was not sure what I wanted; I was overwhelmed by choice. I knew what I did not want. Karen took the time to ask the right questions to help me refine my preferences. i decided on a sofa and chair from 2 companies. Then she sorted through the zillion fabrics, holding them up for me. I was unaware we had stayed past closing time. At home the fabrics did not look right with the rug color, so back again, more questions. In 4 days, I got swatches in the mail to keep. This time I know its the right choice. I cant wait for my new sofa and chair.

Ashley Tizard

I had a wonderful experience the second I walked into Sofas Etc. The entire staff was very welcoming and helpful. We worked mainly with Karen and she was very knowledgeable about all the product and was able to answer every question we had. Any concerns or issues we had, Karen made us at ease and made us feel confident that we were making the right decision. We cannot wait to receive our new beautiful sofa! Sofa Etc really caters to the needs of the client and they have the flexibility to really create a custom furniture piece for you.

karyn toso

Shopping at Sofas Etc. was a wonderful experience. The sheer number and variety of sofas on the floor was impressive, and the sales staff very knowledgeable and extremely patient. Karen and Jeremy in particular made my decision as stress free as it could be. They also have a catalog of fine furniture that is not displayed on the floor, and were so helpful in assisting me in choosing beautiful pieces that were perfect for my dining room. I highly recommend this store!