INTERIORS HOME

Category:	Furniture Store
Address:	3130 Columbia Ave, Lancaster, PA 17603, USA
Phone:	+1 717-390-2000
Site:	interiors-furniture.com
Rating:	4.3
Working:	10AM–8PM 10AM–6PM 10AM–8PM 10AM–6PM 10AM–8PM 10AM–5PM 12–5PM

Location

Photos 100

Reviews 9

Buddy Hartman

What a complete fake. Jeff Lehman has entered a review on this site! He is the, self-proclaimed, Owner and President! He is so dishonest he has to pose as a customer to get better reviews! **** UPDATE**** Mr. Lehman, it is amazing to me the length that you will go. Saying that I have never been a customer is a farce and you know it. Dishonesty from the Owner/President is shocking. My date of purchase was 2/28/13, and you know exactly who I am. Every statement on this review is SPOT ON and I stand behind it 100%. Very disappointing that you continue to treat customers like this. MORE HORRIBLE SERVICE Ottoman arrives 3 weeks behind schedule! They brought the wrong one!! The ottoman I have is 2 inches shorter than the one we ordered! The first answer we get from the sales woman is that we should be happy with it because the ottoman is better if it is much lower than the couch! It is better for you back if the ottoman is 2 inches lower than what you order! Then the owner calls me and explains that the delivered/ordered the wrong one for us and that I can return it but they REFUSE to order the correct one! Can you believe a company would actually admit that they provided a wrong order but would not correct it! They are coming to get all the furniture out of my house in the next few weeks! Absolutely HORRIBLE customer service. Lies lies and more lies. First the finance deal that is zero interest requires a hefty down payment even with 800+ credit score. Bait and switch. Then the furniture did not arrive anywhere close to estimates. They will never call you and keep you in the loop once the sale is completed. We had to call and call and call and call to find answers as to when the furniture will arrive. Took 4 MONTHS to get here!!!! No phone calls, we had to call them. We are still missing a piece that they say will be here soon but I had to call them to get the information!! DO NOT SHOP HERE!

Karen Conjar

What an awesome experience! I worked with Brianna and had a terrific time. She used the information I provided to create a fantastic living room for me. From the onset, the service was personalized...we walked the showroom together so she could get a sense of my likes and dislikes. Next she visited my house and came up with a design. Following my comments, a few changes were made and I ordered new living room furniture. Brianna remained available during the wait for the furniture and provided advice and commented on accessory purchases I was making on my own. On delivery day, she came and helped the delivery crew with the placement. The delivery crew was also terrific and very conscientious of keeping my house and the new furniture clean. They also hung the artwork - an unexpected bonus. I would recommend Interiors, and specifically Brianna, to anyone who is looking for a few pieces of furniture or an entire room or house of furniture.

Pam Musser

“We had a great experience recently with INTER!ORS. While visiting their showroom we met one of their designers, Beth. She came to our home to meet with us to listen to what we wanted, then we came to the store where she presented floor plans, furniture selections and fabrics. This was a fantastic service that costs us nothing! They gave us fantastic discounts on the items we purchased and stayed within the budget we requested. When it was time to have the furniture delivered, Beth came along out with the delivery team (who by the way were so professional and respectful of our home!) to make sure everything was placed correctly. Plus she brought along accessories and lamps to finish off the room. We enjoy our new family room everyday and would recommend INTERIORS to all our friends.”

Jeffrey Lehman

Having been a customer of Interiors for years, I can only rate it Excellent in ALL areas. Michael is AMAZING as a designer. He seems to know what I want and need even before I do! If I say, "Hm, I think this is good, he might agree, but if it is NOT the right choice, he will point to something and say, Perhaps you would consider this instead?" Needless to say, take the mans advice as he is always Right On. Delivery men are on time, wear their booties and even are happy to move a piece of furniture to a different location (multiple times! They are saints). Showroom is lovely...I cant say enough wonderful things about this business...Thanks Interiors!

Spencer Gamble

What a joke. Went to their big tent sale on Saturday. Saw something we liked. Spoke to someone and prices marked could be discounted some by paying cash and taking item with you. Decided to go back Sunday. Same furniture was there. Spoke to someone else. A female that looked to be 20 years old. Keep in mind there was a major storm minutes away. Asked if there was any better prices than posted and she said nope. Take it or leave it. I said that is exactly why it wasnt sold. She responded that the item was just brought out to the tent today. I laughed. Said enjoy the storm and left. Will never go back. Sales people are too suck up no matter when you go.

Bryan Gerlach

We just completed a renovation of our living room and what a difference. From the designer input on paint color to furniture, the process went very well. While feeling very capable in selecting things we like, the designer input and wide selection of furniture at all price points made this much better than we could do on our own. The best outcome was how pleased we are with the finished product. I will definitely shop at Interiors again and strongly recommend them to anyone looking for new furniture or accessories. Great value, great customer service, great job! Thanks!

Ryan Miller

I purchased a couch, chair, and ottoman from Jean French a few years ago. She was incredibly nice and helpful, helping me pick a different fabric than the one on the showroom floor. The furniture worked well, Jean even wrote a really nice hand written thank you note. I went back a few months later to purchase a mattress from Jean. She was equally helpful and patient while I laid on all of the different mattresses to try to decide which was most comfortable. I will certainly continue to go to Interiors for future furniture purchases. Thanks Jean!!

Chad Snyder

Todd, Marian, Gregg and Justin Lehman are great to work with. Weve recently had a very pleasant buying experience on their sales floor for the third time within a two year time frame. Everything is displayed beautifully and prices are easily visible. Not only are the Lehmans present at the business and great to work with, they have a very friendly customer service, delivery, and sales team in place who are all very helpful. Thanks to everyone at Interiors!

A Private User

Very expensive! Beautiful showroom with over priced furniture. The sales people decide when you walk in if you look like you have money. Beware. The customer service is terrible! If you look like an average person, you will not be helped. If fact, the sales people will ignore you. I had two sales people walk past me and did not even make eye contact with me. Dont waste your time.