Category: | Furniture Store |
Address: | 421 Denbigh Blvd, Newport News, VA 23608, USA |
Phone: | +1 757-877-5642 |
Site: | ncfurniture.com |
Rating: | 4.5 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 1–6PM |
SC
Scott Schuett
I bought a new house and was somewhat overwhelmed with the thought of furnishing it. I visited the local "big" stores and received no help whatsoever. I happened to drive past North Carolina Furniture and Mattress and turned around to check it out. When I went in, I was treated like family. Literally, this is a FAMILY business. Katherine helped me every step of the way. The quality of the furniture they carry is second to none and they can meet just about every budget. I ended up furnishing my entire house from North Carolina Furniture and Mattress. The furniture arrived as promised and the delivery man Al is an awesome individual. He stayed in my home for almost three hours making sure all the furniture was assembled correctly and placed where I wanted it. A few years later, I need furniture for my business and returned to the store. I met more of the family, Elizabeth, Lloyd and Anne. From day one, I felt like more than a customer. In fact, my parents, who live in Michigan, bought two Stressless chairs from the store without even visiting Virginia. The delivery was flawless! I just returned to look for a new mattress and was assisted by Laura. She spent almost three hours with me! She was so knowledgable and patient. She answered ALL of my questions. Needless to say, I am a customer for life! If you dont visit North Carolina Furniture and Mattress, you are missing the greatest value and customer service in Hampton Roads. They also offer design services by two of the best designers in this area. DO NOT BUY FURNITURE WITHOUT VISITING THIS STORE!!!!!!!
MA
Mary Mayer
My husband and I looked at many places on the Peninsula for living room furniture, only to realize that what we needed was right in our own neighborhood, North Carolina Furniture and Mattress. This is the best quality furniture and NC Furniture has the most knowledgeable staff about their products. We referred our co-worker there and he and his wife purchased all their new living room furniture from them. Katherine was our sale person and she really made us understand the inner workings of the Flex Steel furniture which we appreciated. No other sales person in a furniture place ever was that knowledgeable and understood all the features of the product. This is a family business and we felt like we were a part of their family. I will always go back to NC Furniture for ALL of my furniture needs, without having to venture to other stores with sales people that really dont know their products. I give them 5 stars because they really came through for us.
GA
Gary Todd
My Wife and I made plans to redo our living room, dining room and hallway. All were carpeted and we wanted to see if the hardwood underneath could be refinished. All furniture and carpet was removed and we decided to go with the refinished floors. The living room furniture was old and had to be replaced. We had friends recommend North Carolina Furniture and went to meet with Katherine. After three hours we purchased a couch, love seat, swivel glider chair, TV table, coffee table and three end tables. Then for the hardwood floors, we picked out three area rugs to be custom manufactured for the living room, dining room and hallway. Katherine and the rest of the staff were experts in assisting us with decisions, colors and styles for all of the items and our remodel is complete and we love it! We went to one place, North Carolina Furniture, and found much more than we could have asked for. I highly recommend them for your home furnishing needs.
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Debora Bresnahan
I have been purchasing furniture from North Carolina Furniture for many, many years. The dining room table and chairs I bought years ago still reflect my style and taste and look as though I bought them yesterday. My most recent purchase was a Flexsteel sofa which I adore! I know it, too, will last a lifetime and continue to be as comfortable as the day I purchased it. The customer service at North Carolina Furniture is unbeatable! From the moment you walk in, you feel like family. The family at North Carolina Furniture treat you like family and that is rare these days! Dont buy anywhere until you visit North Carolina Furniture. You wont be disappointed in their selection because you can create your own one-of-a-kind pieces.
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Terry Waters
EXCELLENT STAFF AND EXCEPTIONAL FURNITURE!!! My wife and I looked all over for a dinning room set and could not find exactly what we wanted until we found North Carolina Furniture and Mattress. The employees at NC Furniture are all very courteous and knowledgeable and were extremely helpful in getting us what we wanted. After looking around the store we did not see what we were looking for so one of the employees sat down with us and we built a digital model of what we wanted, a couple of months later it showed up at our door. My wife and I could not be happier with the results. Thank you North Carolina Furniture for such a pleasant experience! We will definitely be back!
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Aubrey Duch
My boyfriend and I have bought from North Carolina Furniture and Mattress multiple times over the years and have always received excellent customer service. We love buying from a family owned and run business because of the one on one personal attention we receive. Everything we have bought has been of outstanding quality and great value! We even drove from North Carolina to buy our couch from here because we wouldnt do business with anyone else! The staff is always so nice and willing to take the time with you to make sure you are getting exactly what you want.
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Katy G.
I could not be happier with my experience at North Carolina Furniture and Mattress. I received a personalized design plan based on the dimensions of my house and my furniture needs. I was able to take samples home and the sales staff worked with me over a series of visits to find the pieces that were just right for me. The delivery service was prompt and professional. And, each piece is of the highest quality. Thank you so much, North Carolina Furniture and Mattress for your time and thoughtful attention. You all have made my house a home!
J.
J.D. Walker
My husband and I absolutely love the sofa and accent chairs we purchased. The selection and quality of furniture are outstanding. Susan was very helpful, knowledgeable and patient in assisting us in our selection of furniture and fabrics. Our furniture arrived, as promised, on time and in good condition -- thanks to your professional delivery team. The arm covers we ordered recently for the furniture are perfect - exactly what we needed. We will surely return to NCF for our future furniture needs.
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Blake Vinson
I have purchased most of my furniture from the Julian family as the selection and quality cannot be beat. Both Elizabeth and Laura have sat with me for hours to find the exact item I needed to fit my price range. It has become common for first time visitors of my house to have a slightly shocked look as they take in what the team at NCF have put together. I first came because every other store sells junk I didnt like, and keep coming back because they make me feel like family.
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Annie Spaan
We had a wonderful experience! Shelby was attentive but very respectful if we needed a moment to talk over a decision. She went above and beyond to answer our many questions and she didnt pressure us into anything. We even attempted to reenact our living room space to see if the sectional would fit and she participated in that spectacularly. I am definitely recommending this store to anyone in need of furniture and we will be back if we need anything else to furnish our home.