JCPenney

Category:	Department Store
Address:	1441 Dallas Hwy, Waxahachie, TX 75165, USA
Phone:	+1 972-937-3042
Site:	stores.jcpenney.com
Rating:	4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–7PM

Location

Photos 54

Reviews 27

paige nicole

TERRIBLE, TERRIBLE, TERRIBLE service. I went in to purchase a dress and went up to purchase it. Waited in line a solid 20 minutes with 3 people in front of me only to get up to the front and for them to tell me they can only except cash, but they will hold it for me till the end of the next day if i write my name and phone number. I came in the next day in the afternoon asked for my item. The lady said that they must have put everything up and her response word for word was "guess youll have to find it" I was heated in the face. She then preceded to go about what she was doing without offering help. I found the dress in a larger size because apparently the other size had been sold. I asked for a manager and they called up a manager numerous times waited for 25 minutes and preceded to walk out. I called for a manager and explained the situation and his reponce was " Im sorry is there anything else i can do for you" I asked him to locate the dress in the right size and he pointed me to ceder hill. Drove All the way to ceder hill only for the dress to apparently have been "recalled" I will NEVER shop here again. I do not recommend this store to anybody and I would warn everyone against it unless TERRIBLE service is your thing.

Dianne Goin

Each time I go into the local JC Penney, I say I am not coming back, because the store is a mess...No one to help in the shoe department, womens clothing all mixed up with each other, so u cant just go to a certain rack and find what u r looking for...Just disappointing...

Cindy Kormos

I love this JCP store I can always find so many tops and pants that I just love and the prices are always great and the quality of the clothes are so good I drive to this jcp even though it is farther than other stores bc I love what they have and always a great selection

Doris Polk

Horrible I waited 30 minutes for someone to come to shoes. They were paged 3 times. When someone finally showed up I addressed the issue and no apology was given just a slight giggle. Then the wonder why sales are down . Bi will think twice next time I will go to Belks.

Adam Rushing

Was helped by Lindsey and Alexandria, Lindsey gathered the slacks I called in for and Alexandria escorted me to the right desk and even struck a friendly conversation. Awesome friendly encounter and they were friendly to the eye if I may say so.

Brad Hunter

Had appointment in hair salon for my daughters prom. Stylist never showed up. They had nothing but excuses. Other stylists said they were booked. Whats BS what happened to customer service. Wont be back. By some more stock. Mark Cuban

Cynthia Bruning

Went to the salon to get my hair done by Kennedy! She did absolutely amazing and it was only 70 for an all over color and cut! She was helpful and super amazing! Definitely ask for her if you go!

Yousandra Holland

They have up scale clothing. It not junkie and the clothes are organized. Sometimes you might have to wait in line. But they work as a team to get you out.

Dean Francisco

Very good selection of items with very good prices and discounts. Staff is helpful and the place is clean and well maintained.

Jason Downey

Had to get some clothes for a funeral unfortunately while we were in town and they had everything we needed.

Young 3rd

Great place to find the things you need at an convenient price, along with excellent customer service.

Katie S

The SALON lady did such a good job on my Toddlers hair. Totally recommended for Kid Cuts!!

Jackie Keller

Terrible! Racks are a mess in the kids areas like no one has worked there in months!

Dee Brown

There is always a sale and always something you can find a JCPenney