Category: | Deck Builder |
Address: | 1120 Cedar Grove Trail, Spring Branch, TX 78070, USA |
Phone: | +1 830-708-6246 |
Site: | premierdeckandpatios.com |
Rating: | 3.2 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 1–6PM |
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Phillip Garrette
I finally get to add some sort of voice to my dissatisfaction with this company. I had a pergola add to my brand new home/deck. The pergola went well but the electrical to outside fans was terrible. They kept tripping the circuit everytime i turned them on. Chad came out and fixed it. Low and behold, I found out that the outside plug didnt work anymore. Called Chad, no response. Then when we finally got rain, we found out that gutters were leaking very bad. No response from Chad. I had professional gutter guys come out and they agreed the work was bad. They had to trick Chad into calling us back by faking another job. They told him the gutters were installed wrong and would eventually ruin my new home. Chad lied by telling them it was added on after-the-fact but that was further from truth because it was in original quote and design. He told gutter folks he would come out and look at it with them. He never showed up again. Ive had to get electrician/ gutter folks to come out to correct. Premier is good at collecting payment in full, but nothing else. Dont bother with the headache. If you had electrical or gutters installed...Beware. They dont use certified electricians...Capt Phil Garrette, USAF
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Brooke Lewis
After searching online for tree house builders, we found Premier and contacted Chad. He answered right away, was very nice and eager to set up an appt for an estimate. He had to reschedule our initial appt and when we had a misunderstanding regarding the second time, he was very apologetic and did what he could to make it right and see us right away. Once the appt was done, my husband called a few days later to inquire about the estimate and was told he would be done with it that night. Here we are, two weeks since he was at our home, and we cannot get him to answer either of our calls. Straight to voicemail. While we did get other estimates, we were hopeful to work with Premier since they had experience in tree houses, but it is clear they have NO experience in good customer service. We have called over and over. After reading another review on here, it sounds as though this isnt the first time Chad has disappeared. Very disappointed.
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Blake Lemoi
Premier Deck and Patios is by far the highest quality deck and patio builder in the San Antonio and Hill country area. Premier Deck and Patio earned my business by Reputation & Quality. When I called, I wasnt sure what to do with my outdoor living space but the creative designs and ideas, I was amazed at what I could get compared to other builders in the area. The quality of materials and craftsmanship were superior! What set Premier Deck and Patios apart when choosing was the attention to detail building. Call Premier Deck and Patios for all your deck, arbor, patio cover, gazebo, outdoor kitchens and fireplaces -Customer For Life Blake !
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Lynn Moss
I must have interviewed 5 different companies before I deciding to go with Premier Deck & Patios. They came out and did the free estimate and from the time they stepped onto my property, I was totally impressed with the professionalism. The price was great, the end product is beautiful! I cannot say enough good things about this company. If you need an outdoor space, this is the company to go with!!!