Category: | Jewelry Store |
Address: | 1101 Melbourne Rd, Hurst, TX 76053, USA |
Phone: | +1 817-595-7555 |
Site: | pandora.net |
Rating: | 2.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
CO
Cora Segura
I bought a ring for my daughter for Christmas and still dont have it 7 weeks later. The store keeps offering my money back but wed rather have the ring. Not once have they offered to find it at another location. Ive contacted the corporate office twice and they state the owner "Jeff" has noted he has already spoken to me and explained the ring is on back order until March. Not true! I will never purchase from a Pandora location again. Theres a lot they could learn from a quality place like James Avery. ** UPDATE** I continue to chase down this ring because I talked my daughter into giving Pandora a try. Their corporate office has given up on this franchise and sigh whenever I call(I call weekly). We have decided to get our money back(only $50.) and never give Pandora another chance because of their poor customer service.
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Vonda Grant
Well my sister and I went into the store on saturday 3-19 , i felt like the sales girl was not interested in waiting on us at all. She left my sister we wait on another customer, i took that very personal and so did my sister. I went into the store to tell the manager Mindy the next day , she said she would speak with the sales girl over her unprofessional manner, i dont think i believed her as well. There i will not be returning to Pandora in the mall. Know that every customer is important.
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Suvechha Pant
the customer service there is a joke! I am not the type of customer who requires the employees to constantly smile at me, but the girls working there...geez! one girl in particular should have had a "do not bother me" sign on her forehead because she looked pissed
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Alondra Villanueva
Love this Pandora! Everything is super nice and organized! I believe its under nrw management and I can tell that they know what they are doing! Great store!
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Rachel Edwards
Do not let them use the I-cloud for purchase and now the manager just told her tech people that I was irate which I wasnt never shop there ever
CA
Carissa Sides
Ordered rings on 1/3/2014.. did not get them until 3/5/2014... Terrible Experience .. i will never order from them again.
TO
Tony Briley
We were in and out quickly and the service was great getting help in deciding what we needed.
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Rajan Patel
The people working there are really nice.