Pandora

Reviews 9

ES

Esperanza Gabriela

This was my first time ever entering a Pandora location and it was a horrible experience. Since i was new, i had no idea that when you walk in you have to sign your name in on a clip board. (The lady holding the clip board was so busy conversation with her friends that i guess she forgot to mention that very important part as i walked in .) So im standing in front of a section waiting to see a ring that caught my eye... 10 minutes pass by, 20 minutes pass by...before i knew it 30 minutes had passed by and not once did an associate even attempt to speak to me. So ask an associate for help after i see them just standing around and they tell me they cant help me because they have 7 people before me that are waiting. (even though the workers are just standing around doing nothing.) So i had waited over 30 minutes there, just wasting time. They were incredibly rude and the lady with the clip board should be much attentive to people instead of yapping her big mouth. will NEVER return.

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RO

Rosie Raghu

My husband bought me a bracelet a few months back that I wore a few times. But it has stretched out so much that it slipped out. I asked if they would replace it for me for a smaller size and they said they wont. I have been a Pandora customer for 10 years now and this is the first time a store refused to replace me a piece. Last time I had a problem with something Pandora store in Boston had replaced it for me no questions asked! I am never going back to this location.

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DA

Danielle Zepeda

Horrible experience! Went in there to get my bracelet cleaned and they were not able too. The girls there were rude and didnt care about customer service. I dropped my bracelet off and its been three days and they still havent called me , Kate the manager there said they typically dont call for peoples bracelets. What kinda of service is that. Dont waste your money there

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ED

Edo Beats

A little hesitant about buying been getting my wife James Avery for over 15 years. I purchased a few items for her birthday she was happy good right. Well a year past and one of her charms just broke errr. So I took it in and with out question they replaced it. She is smiling again worth the long wait ...

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IS

Isabel Alanis

Very disappointed. Felt so crushed and uncomfortable. Was not greet when I walked in and the young lady that helped me would not look at me while talking to me or would feel so bothered when I was choosing a charm. Sad especially because memorial is the mall I always go to

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GI

Gilberto Cantu

Selection was low because of holidays. Sales associates had a bad attitude. Most likely because of the holidays regardless will not return to this location.

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KE

kevin hernandez-garcia

Very rude and unprofessional. They even yelled at a customer in front of me.

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KU

kunal aggarwal

Great Pandora store. Awesome customer service

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YU

Yusniel Noda

Very nice

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