Category: | Cosmetics Store |
Address: | 29300 Hempstead Rd, Cypress, TX 77433, USA |
Phone: | +1 281-256-3331 |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
WA
Waleska Santana
I give this store two stars because the prices are unbeatable. However, the customer service I received on Sunday, 4/16/17, was nothing short of an epic failure. They were holding a sale...buy 2 get the 3rd item half off. There were no signs that indicated this sale was ongoing until you reached the register and there was ONLY a black and white piece of paper behind the register that stated promoted the sale, by then I had already paid for my items. I asked the young girl at the counter if this applied to all floor items and she could have cared less, when she saw that insisted she finally asked the manager. I often expect this from young employees but when I proceeded to insist and she asked the manager, the manager had the WORST ATTITUDE I HAVE EVER SEEN. No wonder the young girl was not well trained, look who her manager is. She rolled her eyes, kept walking and gave her back to me. Im pretty sure she was hoping I would not want to proceed with the purchase. I know these stores have a quota to meet and if Im investing in your products it would only be right that you treat your customers with dignity and respect. I hope corporate notices this and makes some changes. I truly love the prices, the brands for sale and the set-up but your employees must match your product. There were only two individuals working on the floor on 4/16/17.
RH
Rhi Muey
The employees go above and beyond expectations. The supplies are limited, they carry everything you get at the counter, however its very worth the visit!
HE
hello 713
Love this place always so nice and prices are freaking amazing