Ulta Beauty

Category:	Hair Salon
Address:	3502 Metro Dr Suite 100, Council Bluffs, IA 51501, USA
Phone:	+1 712-366-8093
Site:	ulta.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 63

Reviews 12

Jennifer Leigh

The young girls in this store are too busy talking to each other rather than help customers I was trying to find a mascara and had to tell the girls four times the brand and features I was looking for and they still absently handed me a totally different brand! Then when I was checking out the girl at the register was again too busy chatting and I had to ask about my account multiple times!! Waste of time!!! I removed almost all my merchandise Ill go to Sephora!

Jax Short

Was just in here about a week ago, went with a friend to look for a new mascara. The store was very busy but the ladies working were doing their best. The one who helped us was very good, dont remember her name but she had amazing nails. Ended up leaving the store with new foundation on her recommendation and I love it! Shop here often as I can and the return policy alone is enough to keep me coming back let alone the help from people who know their stuff.

Lisa White

I paid hundreds of dollars for extensions. The first girl that put them in was fired. The second woman that put them in took 6 hours. When it came time to have them redone she called in sick. Now I am told she is no longer there and they do not have anyone certified to put them in. I was told to try the Ulta in Papillion as they might have someone who can put them in but they are not sure. Terrible customer service. Stay away from this salon!

Ne Vinton

disappointing customer service, expected to be at least greeted but instead got ignored until check out where the cashier replied with short answers. this has happened many times with each time being a different employee. please hire nicer people with better customer service. !!!

TAYLOR KUHL

I shopped here all the time but now I refuse. The employees are super rude. I picked up a product and carried it to another the compare & see which one was better. They instantly started acting like I was stealing & talking about me when I had absolutely no intentions of doing so.

Alicia McMann

They have a really good selection of Nyx products, which is one of my favorite brands. But it seems that they have a hard time keeping higher end brands like ABH and Tarte in stock. The staff are very friendly and helpful.

Lizbeth Cortez

Love shopping here all the time the girls there are always willing to give advice for the best makeup! Ill be goin to their salon this week i hope they dont let me down!!

Leah Johnson

Great selection of products. Friendly staff. It would be nice to find an associate available on the floor for product help. Ive always had a hard time finding assistance.

Maya Ravensong

Not impressed with the service or knowledge of the staff. At these prices, I expect some personal sttention.

Amanda Larsen

Every time I go in there the employees are friendly and help me, plus give good tips and advice.

Mahlan Parker

Consistently rude customer service!

Kristie McDougald

Very helpful.