R&D Motors

Category:	Used Car Dealer
Address:	200 E 53rd St, Austin, TX 78751, USA
Phone:	+1 512-377-5277
Site:	usedcarsaustin.com
Rating:	4.8
Working:	9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 10AM–4PM Closed

Location

Photos 91

Reviews 7

A Private User

I was cautious about buying a used car as this was my first experience to purchase a car by myself and used car dealerships can be sketchy. I knew that I wanted a car with decently low mileage, in good shape, and in my price range. Thats when I stumbled upon R&D Motors. I went to the N Loop location on a cold January morning and was welcomed by Rosys rosy smile and Robs friendly attitude. Please do not judge the business by the appearance on the inside or outside, yes it could use a cleaning and organizing but these guys still run a great business despite the appearance. They let me test drive the car I was thinking about purchasing for three days. They were friendly and non-pushy. Rob was respectable and helpful and Rosy was always straight forward and on her toes. I ended up getting the car and immediately the check engine light came on. My heart dropped to my stomach, but Rob honored his verbal "30 day warranty" and I took the car in to get the torque converter and transmission fluid replaced. They let me borrow one of their cars while it was being fixed. Now my car is running fine and I am pleased to do business with them; they really go out of their way to make the experience great.

A Private User

I really like R&D Motors! All of their cars are good, clean and priced very reasonably. We have four driving teenagers, two in college, and needed to purchase two cars this year. I was worried about buying used cars that might break down on our children far away from home, but R&D has taken very good care of us; both cars are great! I particularly adore the midnight blue 98 Volvo I purchased two weeks ago. Soon after I bought it though, the AC went out, and guess what? I took it back and told Rob, the owner, and they fixed it for free. He said "do you think wed sell you a car in Texas without an AC?" I mean, they really werent obligated to do it; they did it because they care about their customers and their business. Rosie helped make the whole process totally painless, shes great, and there is absolutely no sales pressure at all from these folks, none I tell ya. I will never look anywhere else for a used car. When you go, say hi to Pinto, the helpful man who takes care of and cleans the cars so they shine. And while youre on North Loop, dont forget to check out all the funky vintage shops over there in that great little neighborhood.

Dana Stokes

We got a run around about picking up the vehicle after we had put down a hefty deposit. Then we got a run around to get the air bags fixed which was supposed to be done before we took possession. When we got the vehicle, the broken drivers seat STILL hadnt been repaired. Then we got a run around getting our plates, to the point that we had to get a new temporary tag because ours expired it took so long to get them. Then the icing on the cake was when we had an issue with our credit card being hacked and we had a snafu with the insurance company updating our account with the new credit card info. R&D did their monthly check on insurance and notified us that it had been canceled, which was news to us! We called and started paperwork to fix it, but R&D had our vehicle REPOSSESSED for lack of insurance before we could get it fixed! Literally within less than 2 days of "Hey your insurance lapsed" to the tow truck dragging our truck away! Almost $1000 later to the tow truck company, we got it back. Dont bother dealing with these people. Unless you have thousands to throw out the window on a vehicle that never does get repaired properly.

Michael W. Fellabaum

It was time for a change. I loved my truck, but I’m getting too old to drive a manual transmission in Austin’s traffic. Saw a big comfortable luxury car at a spot called R & D Motors. Stopped in, got in, and said, “I want this.” That’s how I roll. Office manager Rosie introduced me to the owner, Rob. He came out and liked my truck, and was willing to give me a more than a fair trade. So far...so good. Very like-able, no pressure folks here. I told him what was wrong with mine, and he told me about his, and what was to be addressed before the car ever left the lot. My resistance is fading. Price of the comfortable, luxury car is reduced. I pull the buying trigger, and Ive never been happier. I even check the internet, just in case I have any “buyers remorse”. No deals even close. Frankly, this sort of thing never seems to happen to me. I thought I would tell you about it. Michael.

Lady Justice

I tried to reason, I thought She was Innocent, and maby didnt know. So I kindly drove the car all the way down there for her, Over N hour drive for us. Driven by a reference. But got stalled because there was a Lie, somewhere, I wanted to show her face to Face, without alarm and I thought for shure she would be hurt as I was but Then she Evades my concerns, and ignores my plea, ok but she says shell fix it all. I investigates the other vehicles in the lot after not wanting to get blunt with them, After she she calls me back and asked me to lie. I attempted to work on a trade back but even tho they were experian clear, one owner, same situations, My PI found them wrecked too.. So they get no deal from me. Taking advantage of us, was the last thing I thought would happen. Honesty is not what I found here. Just the opposite of all the reviews..

Jason Vail

Ive bought 4 vehicles from R&D Motors. My Brother told me about them because he was happy with his purchase. At the time I had a little money for a downpayment.(Under $900) When I saw their inventory I thought I was out of my league. After I explained my situation to them, they worked with me from the down-payment, to minor issues they gladly resolved. (Some of which was operator level, meaning my responsibility.)The first car I bought from them I drove from Texas to Virginia to Washington State all in 1 summer. No breakdowns, no tear ups. Since then I have bought 2 more. I upgraded and I gave one to a family in need. The service is honest, the product is solid and they stick to there word. Do your research and when you decide to get a great car at a more than reasonable price, head to R&D Motors.

Aleman Design Build

Recently purchased a beautiful 2002 Mitsubishi Montero Limited. In the past I have avoided buying from dealerships as I never felt my best interests were of much concern to those I dealt with. In sharp contrast, EVERYONE at R&D Motors has been FANTASTIC!!! From the ownership through sales dept and support staff, all have been exceptionally kind, considerate and extremely competent. The entire organization has a client centric culture; a genuine desire to help their clients which makes it feel like I have a top tier team in my corner. I felt immediately at ease when I walked in. The entire transaction was swift, efficient and transparent. This is my first purchase with with the fine folks at R&D but will certain NOT be my last. Couldnt be more pleased with my experience. These folks ROCK!!!