Category: | Car Dealer |
Address: | 3421 N Lamar Blvd, Austin, TX 78751, USA |
Phone: | +1 512-302-5277 |
Site: | usedcarsaustin.com |
Rating: | 4.9 |
Working: | 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 9:30AM–6:30PM 10AM–4PM Closed |
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Ken Lloyd
You wrote a review for R & D Motors 3 hours ago 5.0 star rating 4/28/2017 I recently purchased an older Plymouth Voyager, 1998 from R&D. The carfax showed it to be a one owner vehicle. It was garage kept and very well maintained. It was the mythical little old lady vehicle. It only had 64K miles on it. Everything in it is like brand new. I was a mechanic for years, owning my own shop for several years before going back to college to get my engineering degree. I expressed concern over the age of the vehicle and the lack of miles could mean the seals might be dried up. Mike allowed me to take the vehicle over the weekend for an extended test drive. As I feared there was some oil dripping, brand new oil as theyd changed it. I discussed it with my mechanic and expressed some concern over the leak and the timing belt was due for a change at 60K miles. Just the timing belt would be $650. I took it back on Monday fully expecting to give it back to them. Mike had told me on the phone, we dont sell cars that leak oil. I talked to Rosie when I arrived. She picked up the phone called the owner of R&D and he approved replacing the seal and the timing belt and water pump since it is driven by the timing belt just better to do them at the same time. I received regular calls through the week from Mike and Rosie, with updates. When I got the Voyager back, they had replaced all the seals, crankshaft seal, cam seals, timing belt, water pump, valve cover gaskets and even a fuel line that wasnt leaking, the mechanic just said he didnt like the looks of it. This was a major job, I know, did I mention I was a professional dealership trained mechanic. All for no charge. Ive waited a week of driving the vehicle and took it back to my, very trusted, mechanic. He gave it the once over and told me that Id hit a home run on this one. I couldnt be happier. I was given the VIP treatment through the entire transaction. These are some really great folks. I saw the negative reviews from years ago. I dont know anything about what was going on back then but everyone at R&D was the consummate professional with great people skills and providing a wonderful customer experience.
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A Private User
I Have Bought My Second Car From R & D Motors (Infiniti G35), And I Can tell you I Will Not go Anywhere Else!!! I Have Never Had A Problem They Couldnt Fix.. I Love This Place, And Am Here to tell you The Gods Honest... Rob Is A Man Of His Word. As With Any Business, You Only Get Treated As You Treat Them. So Be Nice!! Because you Will have to Answer to Me... lol Rosie is The Best Of the Best, And Will Help Any Way She Can!! ALL!!!! Of the Staff Have Big Hearts And Only Have your Best Interest At Hand... So Stop By And Tell Them John Guzman Sent you.. I Promise, You Wont Regret it.. A True Customer For Life!!
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Jesse McCraw
I am strongly recommending R&D Motors!! I am somewhat of a used car conoseur and could not be more grateful for Rob and his team at R&D. They were a delight to work with, allowing me to keep a car overnight to have a buyers check performed. Their selection of vehicles is exquisitely chosen with most only having one owner. Every employee I worked with was very friendly, the owner, Rob being the easiest to speak with. They never pressured me into anything and explained everything patiently and thoroughly. If you are in the market for a used car, check these guys out. They will make it worth your time!!
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A Private User
The salesperson gave excellent assistance; delivered the vehicle to a third party mechanic for evaluation. The experience with the office was very professional and they sure have the "used car office" look down, its almost like a set from a movie. Once the deal was good, the ambience was spot on; admin asst is somewhere between retro and punk, great flowered couch with requisite central sag, mismatched and shabby office furniture, cluttered, etc.. So good staff, good deal, good service and a cultural experience to boot.
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A Private User
I drove from San Antonio hoping to find a good vehicle. I found that and more. The car was clean and all the people I encountered were nice, helpful, friendly and forthcoming. The GMC I bought was 11+ years old as I would expect would not be perfect. It had some small issues but they told me upfront and did not try to cover them up, unlike other places I went to. They worked with me and my time constraints and even a month after the sale I still feel I got a very fair deal.
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Anne Spradley
Rob and the staff at R&D Motors are amazing. I bought a beautiful Mercedes ML350 with an interior that looked brand new. We spent less than an hour working through the paperwork which is a serious perk with kids. I highly recommend you stop by if you need a vehicle. You wont be disappointed.
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David Urdiales
We just bought our 3rd car today from R&D Motors within 30 days! Yes they are that awesome! Rosie and Rob are very awesome and good people. Support local business and highly recommend you give them a try. Thanks again Rosie and Rob! You guys helped making our sons day today.
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Chrystal Cargill
I bought a Lexus RX 350 from R&D Motors. They have been extremely nice. Great customer service. They always responded quickly when I had a question. All of the staff has been so friendly. They have a customer for life.
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derek thomson
From my experience they rock They get you in a vehicle and make sure you are rollung down tge road if tgere is an unknown problem when you purchase they fix it Great place to rebuild your credit
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george ramon
Excellent place to buy a car I highly reccomend this place they are willing to work with your budget and get you in the vehicle you desire. Owner and finance staff are very helpful