OfficeMax

Category:	Office Supply Store
Address:	4619 S Cooper St, Arlington, TX 76017, USA
Phone:	+1 817-472-5194
Site:	officedepot.com
Rating:	3.5
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM 11AM–6PM

Location

Photos 34

Reviews 21

Heather Cline

TABITHA AND JOSH, THE STORE MANAGERS, ARE HORRIBLE! THREE times Ive been in here because of a mis-quote on a print job their store did. They fired the employee who mis-quoted but had EVERY INTENTION of making us pay for their employees incompetence. Both of them argued with me on THREE occasions that we were quoted incorrectly but that we needed to pay regardless! We were quoted $200 LESS than what they charged us and all they could say was "sorry." TABITHA was rude, unprofessional and has absolutely no sense of how to respond to her customers. JOSH said he would call me back after one visit with an answer but never did, which is why it took THREE visits. TABITHA does not belong in her position. I have used this store for years now but would rather drive further just to avoid this place. ELMI was the only store manager who could make a decision and make things right. He was decisive, easy to talk to and empathic. Too bad he has to work among other incompetent staff.

A Private User

The short scruffy looking technology guy was very rude. To every question, he simply replied sure. I felt he was incompetent, and unable to fully help me. The printer I bought did not work near to the expectations he implied. According to his name tag, Scot provided the poorest customer service Ive seen in decades. Im really disappointed Office Max would let someone like him represent a company that prides themselves on customer service.

Mayra R

Tabitha the store manager did not want to exchange college ruled composition books for wide ones because I had bought them on sale. She said they were now a different price and I would have to pay the difference when college and wide are the same price. Being a Manager before, I know you can override to do an even exchange. Waste of time. Poor customer service.

Ilze Walker

i would go through all the town just to come to this Office Max. the lady in printing and copying goes far and beyond to meet the customers needs. i needed to scan "Unattended minors form" and email it to the Airline. she did everything for me. she made my day when i was so worried about my son flying by himself through half the world.

Joseph Keller

Very helpful staff. The employee in copying was very graceful and only charged me for B&W copies, though I accidentally made 2 color copies on the copiers. And the employee in printers and inks was extremely knowledgeable and helpful and spent a ton of time with me.

Rosario Hernandez

I came for office supplies and school supplies. Everything needed theyre out of. This store was low on supplies and printers

Alexander Manuel

Good quality and really nice staff. Maybe a little slow but it is not bad since they are nice.

Michael Danilson

Has what you need, but can be tough to find everything. Staff is great

Laura Martinez

Save yourself some time and go else where! Bad customer service!

G Attilla

Typical office max though I think this one is closing down soon.

James Hartnett

This place is never crowded but it really needs a upgrade.