Category: | Car Battery Store |
Address: | 535 N Thompson Ln, Murfreesboro, TN 37129, USA |
Phone: | +1 615-895-1057 |
Site: | batteriesplus.com |
Rating: | 4.1 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–7PM 11AM–6PM |
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Spring Hester
I will never buy from here again. I purchased a battery in 2013 and during the early winter of the same year i could tell the battery was going bad,and this only happens in cold weather. I took my car back to have the battery checked and was told it was my imagination and i should just drive the car more. the next year same situation, so this year it has gotten progressively worse that i am afraid my car wont start when I go out in the mornings. I took the car back again this week and had the battery checked and guess what.....all the sudden the battery is bad. REALLY???? I was told the battery was no longer under warranty and I will have to purchase a new one. I was treated like I was stupid and was female, I wouldnt understand how a battery works, in fact when the rep started waiting on me, he said "you will just have to wait on the other employee to wait on you because Its time for me to get off work" and he just left me standing there to wait on the other employee who already was waiting on someone else.. Of course all the sudden it is bad when the warranty is out. And all I was told was "Oh Well, Its out of warranty" I was put off each time i went back to have the battery changed out until the warranty ran out. It is no way acceptable for a company to be able to get away with this. The battery was bad from the get go and they new this each time i took it to get checked. If you notice, all the positive reviews do not have a name by them but all the negative ones are actual customers. I assume the others are written by employees.
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Ken Ivey
I bought a motorcycle battery in August of 2010 from this store and upon the advice of the clerk got the upgraded model. It worked fine for one season (bear in mind I dont ride a lot) but its been requiring regular charging, as lately it wont hold a charge. It got to the point that it just wont charge at all. I removed the cover and found the battery is swelled up like a little pumpkin! So I left a message on their national website, as Im currently out of town. They were quick to reply, and after listening determined that it must be a problem with my bike or the charger... it couldnt possibly be a problem with the battery! :( All this over the phone - go figure. Lesson learned: Dont buy the upgraded battery, because youll just end up buying a new one every season. I try & give my business to local vendors, but in this case Id have probably been better off going to Walmart... I dont know why I thought Batteries Plus would stand behind their product.
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Jon Jones
Was in a car accident and my phones battery went missing in the rubble. After going to my carrier to get a replacement and being very put off by the fact that my carriers clerk chuckled about the wreck I left and went across the parking lot to Batteries Plus. The clerk inside was super nice and helped me find the battery I needed. Been going strong for 6 mos now and still holds a good charge. Also, when I told the Batteries Plus clerk about the accident I had only moments before he was actually sympathetic and no chuckles came from him. Exactly what I would expect from a professional.
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Ryan Gowler
I was in a bind and needed a battery for my field monitor for a show that night but wasnt going to be off of work in time to make it to Batteries Plus. So I called and spoke with an employee named Zach Woten and explained my situation. Not only was he esxtremely helpful, he even offered to drive the battery over to me once he closed up, which I happily accepted. He went above and beyond what was asked of him to help make my night possible. I will be giving Zach and the rest of BPB my service indefinitely because customer service of that level is a rarity in ANY business. Thanks guys.
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Ted Goodman
I got a new battery for my iPhone 6. Its a great battery (lasts at least as long as the original one did when it was new) and was very reasonably priced. The tech who replaced it was very helpful. Another time, I got a new battery for the remote for my truck. When the tech tested it, the range still wasnt great (a problem Ive had for years). So, he opened the remote again and cleaned the inside contact points for the buttons and it works like new. I definitely recommend this place and their products.
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Becki Harwood
bought the battery online as the 10% discount applies and the website stated that installation was free. Jumped my car before leaving work and drove the 45 miles to the store to be greeted by a rude kid who said "i cant do that. im the only one here." as though I should have known better than to ask. Instead of offering any solution at all he just said hed cancel my order. Meanwhile my car was off in the parking lot. Super helpful! Well... Advanced Auto Parts was at least.
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Tiffany Adebayo
This store is AWESOME. I am traveling and my phone would only work while on the charger. I called Verizon and found out that This store had my battery for my Samsung Note 2 when I got there I found out they have batteries for ALL type phones plus they are VERY REASONABLE on their prices. This will be cool to know they have over 600 stores across America to serve my phone needs Thanks Zach for going out of your way to achieve Customer Satisfaction. I AM VERY SATISFIED.
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Joe Collins
Arrived from SC with a dead CanAm battery. Zack not only gave us the tools we needed but was right there helping to put the battery in. And for non-CanAm owners, this is not just a disconnect and reconnect job. There are many pieces that have to be removed and even then it is a tight fit. Just want to say THANKS ZACK for making a bad start to some days off, much better. Joe & Sandy Collins
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Betty McCallister
Shoppef online, had exactly the model I needed. Ordered and was sent an email that the order was ready in a matter of hours. I went in to pick it up, it was sitting on the counter ready to go. The associate put it in for me, to assure it was the correct battery and that powered up, I recommend getting your battery from Batteries Plus, for me this was a great customer experience.
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Burr Yearwood
Great service, friendly staff, and quality products. Needed a battery that I could not find anywhere, and they were able to actually make it in about 10 minutes. I will be going there for all of my battery needs from now on. Support your local business!
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Ashley Cook
They where awesome, brought my husbands phone in, we thought he needed a new port, all it was was dust in charger. They did not charge us anything, most places would have done repair without even checking the simple things first just to make the $$$
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James DeCosta
I ordered 2 batteries on line and had them delivered to the store in Murfreesboro, Tn. I was shocked when I recieved an email telling me they were at the store and ready for pickup within 2 hrs. Great service. Highly recommended